Doodle vs ESO Scheduling

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Our analysts compared Doodle vs ESO Scheduling based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Doodle is an enterprise scheduling platform that empowers teams to collaborate based on individual availability for quicker scheduling of one-on-one and group meetings through polls. It syncs across Google Calendar, Microsoft Outlook, Office 365 and iCal. Meeting hosts can choose to send poll links to team members directly or through its email client. Email alerts notify the meeting host of the team’s replies and provides a clear snapshot of individual availability. In addition, it enables update broadcasts and meeting reminder setup to keep the team in the loop.

It integrates with Zoom to include a unique link for every scheduled meeting. Available on Android and iOS devices, it integrates with Slack through an AI-powered bot. It is hosted on AWS which is certified for compliance under ISO/IEC 27001:2013, 27017:2015 and 27018:2014. In addition, it leverages Cloudflare for DDoS protection. Besides the free version, the vendor offers business and enterprise subscriptions.
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ESO Scheduling is a robust software solution designed to streamline employee scheduling, particularly for emergency medical services, fire departments, and hospitals. It offers features like automated shift assignments, time-off management, and real-time schedule updates, making it ideal for organizations that require precise and flexible scheduling to ensure optimal staffing levels. Users appreciate its intuitive interface and the ability to integrate with other systems, enhancing overall operational efficiency. The software stands out for its ability to handle complex scheduling needs, such as accommodating varying shift patterns and managing certifications and training requirements. This ensures that only qualified personnel are scheduled for specific tasks, reducing the risk of errors. Pricing typically varies based on the size of the organization and the specific features required, with options for monthly or annual payments. Compared to similar products, ESO Scheduling is praised for its reliability and comprehensive support, making it a preferred choice for critical service providers.
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$6.96/User, Monthly, Freemium
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Product Assistance

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Security: Safeguard sensitive data using end-to-end SSL encryption. Securely transmit all information on the web and encrypt it for organizations and users. 
  • Streamline Navigation: Choose available dates and times for meetings independently. Create polls and schedule meetings within minutes. 
  • Simplify Scheduling: Schedule events for free without registering on the account. Easily schedule meetings and appointments using the available tools. Automatically avoid conflicting bookings and ensure there are no double bookings. 
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  • Improved Efficiency: Automate scheduling tasks to reduce manual errors and save time, allowing managers to focus on strategic activities.
  • Enhanced Employee Satisfaction: Provide employees with more predictable schedules and the ability to request time off or swap shifts easily, leading to higher job satisfaction.
  • Cost Savings: Optimize labor costs by ensuring the right number of staff are scheduled based on demand forecasts, reducing overtime and understaffing issues.
  • Compliance Management: Ensure adherence to labor laws and company policies by automatically tracking hours worked, breaks, and overtime.
  • Real-Time Updates: Instantly communicate schedule changes to employees via mobile notifications, reducing miscommunication and no-shows.
  • Data-Driven Decisions: Utilize analytics and reporting tools to gain insights into workforce trends, helping to make informed staffing decisions.
  • Scalability: Easily adjust to the needs of growing businesses by managing schedules for a small team or a large workforce with equal efficiency.
  • Integration Capabilities: Seamlessly integrate with payroll, HR, and other enterprise systems to streamline operations and ensure data consistency.
  • Employee Empowerment: Allow employees to view their schedules, request changes, and communicate availability through a user-friendly interface, fostering a sense of control and responsibility.
  • Reduced Administrative Burden: Minimize the time spent on scheduling-related administrative tasks, freeing up resources for other critical business functions.
  • Enhanced Communication: Facilitate better communication between managers and employees through built-in messaging and notification features.
  • Flexibility: Adapt to various scheduling needs, whether for part-time, full-time, or shift-based employees, ensuring all staffing requirements are met.
  • Improved Accountability: Track attendance and punctuality, helping to identify and address issues promptly, thereby improving overall workforce reliability.
  • Customizable Templates: Use pre-built or custom templates to quickly create schedules that meet specific business needs, reducing the time spent on repetitive tasks.
  • Conflict Resolution: Automatically detect and resolve scheduling conflicts, ensuring smooth operations and reducing the likelihood of staffing issues.
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  • Group Meetings: Auto-identify time zones of customers or team members to get rid of confusion. Select meeting dates and send out proposed meeting times. Increase group coordination and reduce the amount of time wasted on group email chains. 
  • Scheduling: Track schedule changes without having to constantly chase team members for updates. Set reminders on auto-send and broadcast updates to guests from the dashboard. Create a calendar and share it with others, allowing them to book meetings and check availability. 
  • Enhanced Customization: Customize SLAs, access premium support and training, manage meetings inside the Slack workspace, and add a company logo or brand. 
  • Bookable Calendar: Allow potential customers to request meetings. Adjust settings for different types of business appointments. Increase the volume of appointments and meetings, streamlining the pace of projects and raking in more revenue. 
  • Security and Privacy: Guarantee privacy by not saving personal data like calendars, events and availability in the database. Enjoy security with Cloudflare for an added layer of DDoS (distributed denial-of-service) protection. 
  • Automation Calendar Tools: Work with calendar tools to find meeting times quickly and efficiently. Book appointments or meetings and automatically add them to everyone’s calendars. Avoid any confusion from double-booked meetings. 
  • Interview Management: Schedule multiple interviews with candidates in two quick steps. Decide on potential candidates by scheduling a meeting within seconds. Vote for convenient time slots to hold a meeting, ensuring everyone is free at a particular time and has an equal say. Cut down on paperwork and ease up workflows by using automating processes. 
  • Integration: Make workflows seamless and efficient by integrating with Zoom, Microsoft Outlook, Zapier and others. 
  • Custom Reminders: Ensure no members forget to attend or respond to meeting notifications or requests by sending customized reminder messages. 
  • Conferencing Integrations: Automatically add links to meeting invites and update existing links. Integrate individuals’ calendars for clients or team members to view and decide on suitable meeting times. Use Zapier to add thousands of apps without the hassle of coding. 
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  • Drag-and-Drop Interface: Easily create and adjust schedules by dragging and dropping shifts into place.
  • Real-Time Updates: Instant notifications for schedule changes, ensuring all team members are always informed.
  • Shift Swapping: Employees can request and approve shift swaps directly within the platform, streamlining the process.
  • Automated Scheduling: Generate schedules based on predefined rules and employee availability, reducing manual effort.
  • Mobile Access: Access and manage schedules from any device, providing flexibility for both managers and employees.
  • Compliance Tracking: Ensure schedules adhere to labor laws and company policies, minimizing legal risks.
  • Time-Off Management: Track and approve time-off requests, integrating them seamlessly into the scheduling process.
  • Reporting and Analytics: Generate detailed reports on scheduling metrics, helping to identify trends and optimize workforce management.
  • Integration with Payroll Systems: Sync scheduling data with payroll software to streamline payroll processing and reduce errors.
  • Employee Self-Service Portal: Allow employees to view their schedules, request changes, and communicate with managers directly through the platform.
  • Customizable Templates: Create and save schedule templates for recurring shifts, saving time on future scheduling tasks.
  • Overtime Management: Monitor and control overtime hours to manage labor costs effectively.
  • Shift Reminders: Automated reminders sent to employees before their shifts, reducing no-shows and tardiness.
  • Role-Based Permissions: Assign different access levels to users based on their roles, ensuring data security and appropriate access.
  • Historical Data Access: Access past schedules and employee attendance records for reference and compliance purposes.
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Product Ranking

#16

among all
Employee Scheduling Software

#58

among all
Employee Scheduling Software

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User Sentiment Summary

Excellent User Sentiment 4442 reviews
Excellent User Sentiment 31 reviews
90%
of users recommend this product

Doodle has a 'excellent' User Satisfaction Rating of 90% when considering 4442 user reviews from 5 recognized software review sites.

90%
of users recommend this product

ESO Scheduling has a 'excellent' User Satisfaction Rating of 90% when considering 31 user reviews from 1 recognized software review sites.

4.9 (18)
n/a
4.4 (2024)
n/a
4.61 (1349)
4.48 (31)
4.6 (1029)
n/a
4.5 (22)
n/a

Awards

Doodle stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

ESO Scheduling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Usability: According to 100% of users who reviewed this pro, the software is easy to use, straightforward and simple for both senders and responders.
Polling Functionality: About 83% of users who mentioned this pro said the polls make meeting coordination easier, help participants to find common times and streamline scheduling for those who are busy.
Scheduling Meetings: Regarding this feature, approximately 97% of users said scheduling is easier, saves time and is more efficient with the software.
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Easy to Use: Users find the interface intuitive and easy to navigate, making it simple to create and manage schedules.
Flexible Scheduling: The system allows for various scheduling options, including shift swaps, time-off requests, and different shift types, accommodating diverse employee needs.
Mobile Access: Employees can access and manage their schedules from their mobile devices, enhancing flexibility and communication.
Real-Time Updates: The system provides real-time updates on schedule changes, ensuring everyone is informed and on the same page.
Automated Reminders: The system sends automated reminders for shift changes, time-off requests, and other important events, reducing the risk of missed shifts.
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Ads: According to 100% of users who reviewed this con, advertisements are distracting, sometimes embedded in the middle of the webpage and the free version has tons of them.
Edit Functionality: Regarding this feature, 100% of users said that it requires enhancement, needs improvement and has a few glitches.
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Limited Customization: Some users find the scheduling options too rigid, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily adjust shift lengths or create specific break schedules.
Complex Interface: The interface can be overwhelming for new users, with a steep learning curve and a lack of intuitive navigation. This can lead to frustration and wasted time trying to understand the system.
Poor Mobile Experience: The mobile app is often reported as clunky and difficult to use, making it challenging for employees to manage their schedules on the go. This can be a major inconvenience for employees who rely on their phones for scheduling information.
Lack of Integration: ESO Scheduling may not integrate well with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, increasing the risk of errors and inefficiencies.
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Doodle has garnered significant praise for its user-friendly interface and intuitive design, making it a breeze to schedule meetings and appointments. Users particularly appreciate the platform's flexibility, allowing them to create polls with various options for dates, times, locations, and even custom questions to gather additional information. The ability to integrate with popular calendar applications like Google Calendar and Outlook further streamlines the scheduling process, eliminating the need for back-and-forth emails or phone calls. Additionally, Doodle's mobile app ensures that users can manage their schedules and respond to polls on the go, providing a seamless experience across devices. However, some users have noted that the free version of Doodle comes with limitations, such as advertisements and restricted editing functionality. While the paid versions offer more features and customization options, the pricing structure may not be suitable for all businesses, particularly smaller ones or those with limited budgets. Additionally, while Doodle excels at scheduling meetings and appointments, it may not be as comprehensive as some other employee scheduling software options that offer features like time tracking, payroll integration, and shift management. Overall, Doodle appears to be an excellent choice for businesses and teams of all sizes who primarily need a simple and efficient way to schedule meetings and appointments. Its ease of use, flexibility, and integration capabilities make it a valuable tool for streamlining communication and improving productivity. However, businesses with more complex scheduling needs or those seeking a free solution may want to explore alternative options that offer a broader range of features.

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User reviews from the past year on ESO Scheduling are largely positive, highlighting its suitability for EMS and fire departments. Users particularly appreciate its comprehensive suite of features, including employee scheduling, time and attendance tracking, payroll management, and certification tracking, all within a single platform. This integration simplifies administrative tasks and reduces the need for multiple software solutions, saving time and money. Users rave about the significant reduction in payroll processing time, citing a decrease from an entire workday to under 30 minutes. The ability for employees to access schedules and submit requests from anywhere is also frequently commended. However, some users find the software's navigation to be convoluted due to its extensive menu options, making it challenging to locate specific functions quickly. While acknowledging this drawback, ESO Solutions states that their development team is actively working on simplifying the user interface for improved ease of use. Overall, ESO Scheduling is best suited for EMS and fire departments seeking an all-in-one solution to streamline operations and reduce administrative burden, particularly those prioritizing efficient payroll processing and flexible employee access.

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