7shifts vs ShiftNote

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Our analysts compared 7shifts vs ShiftNote based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

ShiftNote Software Tool

Product Basics

7shifts is a web-based platform that helps restaurants create, edit and publish staff schedules. The intuitive drag-and-drop interface allows managers to assign shifts quickly while factoring in employee availability, time-off requests and overtime limitations. To avoid scheduling conflicts, it automatically highlights potential issues such as missed breaks and unbudgeted labor hours during the creation process.

It integrates with existing point-of-sale (POS) systems, eliminating the need for manual data entry. It pulls sales data to help managers create labor schedules that align with sales forecasts. Additionally, clock-in/out data can be incorporated, providing a complete picture of labor costs.

The platform offers a mobile app for both managers and employees. The manager app allows for on-the-go schedule changes, communication with staff, and real-time sales and labor cost monitoring. The employee app allows staff to view their schedules, request time off, and swap shifts with colleagues directly from their smartphones.

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ShiftNote is a cloud-hosted solution that offers a manager’s logbook to create shift notes electronically while accessing them from anywhere. The intuitive logbook simplifies communication between employees and managers.

Businesses can design and edit shifts online, create and assign tasks, send messages and share documents across locations. It significantly reduces the time spent in creating weekly or monthly schedules. An internal email structure helps delegate shifts and roles. Businesses can access accurate forecasts to prepare for possible customer influx.
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$3/User, Monthly
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$34.95 Monthly
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Tailored to your specific needs
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Product Insights

  • Try It Before You Buy It: Get started with 7shifts for free! You can schedule up to 30 employees at one location without needing a credit card. Plus, all paid plans come with a 14-day trial to help you explore all the features before committing.
  • Top-Rated Solution: Our analysts ranked 7shifts among the best employee scheduling software, with an impressive score of 86. This puts it right up there with industry leaders like When I Work (85) and Deputy (86).
  • Simple Setup, Powerful Features: Looking for an all-in-one scheduling solution? 7shifts might be perfect for you. Our research shows it supports 84% of essential employee scheduling needs right out of the box, requiring minimal setup.
  • Enhanced Teamwork: 7shifts excels in team communication and collaboration, offering features like news feeds, group chats, announcements and direct messaging. Plus, read receipts ensure recipients read messages, and employee sentiment tracking helps managers identify potential issues.
  • Effortless Employee Management: 7shifts offers everything you need to manage your team effectively. Create and maintain employee profiles with ease while ensuring compliance with labor regulations. Features include self-service profiles, certification reminders, task management and even employee mood tracking.
  • Robust Mobile App: The 7shifts mobile app is a user favorite, with a 4.8 rating on the Apple Store and a 4.5 rating on Google Play. It includes features like geofencing, time tracking, shift swapping, team messaging and customizable notifications to keep everyone informed.
  • Effortless Schedule Creation: Scheduling is a breeze with 7shifts thanks to tools like AI-powered auto-scheduling, drag-and-drop functionality, conflict identification, skill-based scheduling, and the ability to create and use customizable templates for recurring needs.
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  • Fast Scheduling: Use a duplication tool to repeat set shifts while expediting the scheduling process. Create new schedules using customizable templates while speeding up schedule-building processes. 
  • Streamline Communications: Use an internal email function to send prompt shift updates while establishing accountability. Inform teams about shift modifications using an internal messaging capability. 
  • Manage Multiple Locations: Scale it to manage multiple locations. Step in to resolve scheduling and other issues at any branch. 
  • Manage Leaves and Shift Swaps: Manage shift swaps and leaves while approving or rejecting the requests. Communicate decisions through appropriate channels. 
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  • Scheduling: Managers can quickly build staff schedules using drag-and-drop functionality. The system integrates with existing point-of-sale systems to automatically forecast sales and suggest labor needs. Managers can then publish the schedule through the mobile app, allowing staff to view their shifts, request time off and swap shifts.
  • Time Clocking: Use a mobile time-clocking app, 7punches, to simplify employee attendance tracking and ensure labor law compliance. The app integrates with the scheduling system, allowing only employees with scheduled shifts to clock in. This prevents time theft and ensures accurate timesheets. Managers can also enable optional features like photo verification or location tracking (geofencing) upon clock-in to further confirm employee presence.
  • Tip Pooling: You can automate tip calculations and payouts. The system integrates with existing scheduling data to ensure accurate tip allocation. Managers can specify how to split tips among staff, and the system handles calculations automatically, eliminating manual errors and saving time. 7shifts also offers secure and cashless tip payouts, replacing the need for cash advances, bank runs and manual tip distribution.
  • Payroll Management: This integrated solution, specifically designed for US restaurants, centralizes employee onboarding, time clocking, labor law compliance checks and payroll processing. The system automates wage and tip calculations, ensuring accurate and timely employee payments.
  • Employee Engagement: An engagement dashboard helps monitor key metrics and identify areas for improvement. Managers can automate shift feedback surveys to gather employee insights for coaching and addressing issues. The platform facilitates performance conversations with data and insights, ensuring continuous improvement. The manager logbook bridges communication gaps between shifts by allowing managers to document and share daily updates.
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  • Shift Scheduling: Plan employee schedules while making shift changes as per staff availability and requests. Maintain schedules for multiple departments while modifying them according to needs. 
  • Task Management: Share and manage annual task calendars using an advanced task management module. Schedule tasks while monitoring workflow processes. 
  • Performance Management: Monitor employee performance using the stat tracking and key performance indicator function. Maintain staff schedules and digital logbook entries while arranging meetings for multiple branches. 
  • Sales Forecasting: Forecast sales using historical data to set weekly labor and operational budgets. Generate MIS reports to get detailed business insights. 
  • Event Calendar: Use the calendar view to get information on upcoming events while broadcasting company-specific events. Mark dates, leave comments and share with teams to keep everyone on the same page. 
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Product Ranking

#12

among all
Employee Scheduling Software

#41

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1305 reviews
Great User Sentiment 8 reviews
94%
of users recommend this product

7shifts has a 'excellent' User Satisfaction Rating of 94% when considering 1305 user reviews from 4 recognized software review sites.

86%
of users recommend this product

ShiftNote has a 'great' User Satisfaction Rating of 86% when considering 8 user reviews from 2 recognized software review sites.

4.2 (12)
3.75 (1)
4.6 (105)
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4.7 (1176)
4.4 (7)
4.8 (12)
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Awards

SelectHub research analysts have evaluated 7shifts and concluded it earns best-in-class honors for Collaboration. 7shifts stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Collaboration Award

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Synopsis of User Ratings and Reviews

Ease of Use: The platform has an Intuitive interface and is simple to navigate, even for non-tech-savvy employees.
Comprehensive Features: 7shifts supports every key employee scheduling requirement in a centralized platform, managing scheduling, time tracking, payroll and employee engagement.
Responsive Customer Support: Users report positive experiences with support in resolving issues and implementing feedback.
Improved Employee Engagement: The platform reduces managerial stress by allowing employees to manage their schedules and trades from phones. This promotes transparency and confidence among employees by allowing real-time schedule and timesheet tracking.
Efficient Team Communication: Users report that 7shifts has significantly improved team collaboration by facilitating easy messaging among staff and management, making shift swaps and updates straightforward.
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Easy to Use: Users have praised ShiftNote's user-friendly interface, finding it easy to navigate and utilize for scheduling and communication purposes.
Improved Communication: The platform facilitates better communication among team members, allowing for seamless shift changes and updates.
Performance Tracking: ShiftNote enables managers to monitor employee performance, providing insights into attendance, punctuality, and overall efficiency.
Shift Swaps: Employees can easily request and manage shift swaps through the platform, streamlining the process and reducing scheduling conflicts.
Reporting Features: ShiftNote offers reporting functionalities, allowing managers to generate reports on various metrics such as labor costs, attendance, and scheduling efficiency.
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Comparatively Expensive: Users find the platform costly for accessing necessary functions, especially on higher-tier plans. It could be more affordable for smaller companies.
Technical Issues: There are reports of occasional slowness and glitches, particularly on mobile devices. After a system update, some functions may change without prior notification.
Limited Customizations: Some features lack flexibility, such as the inability to stack and sort employee shifts on a given day and limited options for dashboard and view customizations.
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Limited Mobile App: The mobile app needs improvement, users say it could be more reliable and have more features.
Customization is Lacking: Users want more flexibility to customize reports and notifications to fit their specific needs.
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My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

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Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations. Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.

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Top Alternatives in Employee Scheduling Software


Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

When I Work

WhenToWork

ZoomShift

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