7shifts vs ESO Scheduling

Last Updated:

Our analysts compared 7shifts vs ESO Scheduling based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

7shifts is a web-based platform that helps restaurants create, edit and publish staff schedules. The intuitive drag-and-drop interface allows managers to assign shifts quickly while factoring in employee availability, time-off requests and overtime limitations. To avoid scheduling conflicts, it automatically highlights potential issues such as missed breaks and unbudgeted labor hours during the creation process.

It integrates with existing point-of-sale (POS) systems, eliminating the need for manual data entry. It pulls sales data to help managers create labor schedules that align with sales forecasts. Additionally, clock-in/out data can be incorporated, providing a complete picture of labor costs.

The platform offers a mobile app for both managers and employees. The manager app allows for on-the-go schedule changes, communication with staff, and real-time sales and labor cost monitoring. The employee app allows staff to view their schedules, request time off, and swap shifts with colleagues directly from their smartphones.

read more...
ESO Scheduling is a robust software solution designed to streamline employee scheduling, particularly for emergency medical services, fire departments, and hospitals. It offers features like automated shift assignments, time-off management, and real-time schedule updates, making it ideal for organizations that require precise and flexible scheduling to ensure optimal staffing levels. Users appreciate its intuitive interface and the ability to integrate with other systems, enhancing overall operational efficiency. The software stands out for its ability to handle complex scheduling needs, such as accommodating varying shift patterns and managing certifications and training requirements. This ensures that only qualified personnel are scheduled for specific tasks, reducing the risk of errors. Pricing typically varies based on the size of the organization and the specific features required, with options for monthly or annual payments. Compared to similar products, ESO Scheduling is praised for its reliability and comprehensive support, making it a preferred choice for critical service providers.
read more...
$3/User, Monthly
Get a free price quote
Tailored to your specific needs
$795 Annually
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Try It Before You Buy It: Get started with 7shifts for free! You can schedule up to 30 employees at one location without needing a credit card. Plus, all paid plans come with a 14-day trial to help you explore all the features before committing.
  • Top-Rated Solution: Our analysts ranked 7shifts among the best employee scheduling software, with an impressive score of 86. This puts it right up there with industry leaders like When I Work (85) and Deputy (86).
  • Simple Setup, Powerful Features: Looking for an all-in-one scheduling solution? 7shifts might be perfect for you. Our research shows it supports 84% of essential employee scheduling needs right out of the box, requiring minimal setup.
  • Enhanced Teamwork: 7shifts excels in team communication and collaboration, offering features like news feeds, group chats, announcements and direct messaging. Plus, read receipts ensure recipients read messages, and employee sentiment tracking helps managers identify potential issues.
  • Effortless Employee Management: 7shifts offers everything you need to manage your team effectively. Create and maintain employee profiles with ease while ensuring compliance with labor regulations. Features include self-service profiles, certification reminders, task management and even employee mood tracking.
  • Robust Mobile App: The 7shifts mobile app is a user favorite, with a 4.8 rating on the Apple Store and a 4.5 rating on Google Play. It includes features like geofencing, time tracking, shift swapping, team messaging and customizable notifications to keep everyone informed.
  • Effortless Schedule Creation: Scheduling is a breeze with 7shifts thanks to tools like AI-powered auto-scheduling, drag-and-drop functionality, conflict identification, skill-based scheduling, and the ability to create and use customizable templates for recurring needs.
read more...
  • Improved Efficiency: Automate scheduling tasks to reduce manual errors and save time, allowing managers to focus on strategic activities.
  • Enhanced Employee Satisfaction: Provide employees with more predictable schedules and the ability to request time off or swap shifts easily, leading to higher job satisfaction.
  • Cost Savings: Optimize labor costs by ensuring the right number of staff are scheduled based on demand forecasts, reducing overtime and understaffing issues.
  • Compliance Management: Ensure adherence to labor laws and company policies by automatically tracking hours worked, breaks, and overtime.
  • Real-Time Updates: Instantly communicate schedule changes to employees via mobile notifications, reducing miscommunication and no-shows.
  • Data-Driven Decisions: Utilize analytics and reporting tools to gain insights into workforce trends, helping to make informed staffing decisions.
  • Scalability: Easily adjust to the needs of growing businesses by managing schedules for a small team or a large workforce with equal efficiency.
  • Integration Capabilities: Seamlessly integrate with payroll, HR, and other enterprise systems to streamline operations and ensure data consistency.
  • Employee Empowerment: Allow employees to view their schedules, request changes, and communicate availability through a user-friendly interface, fostering a sense of control and responsibility.
  • Reduced Administrative Burden: Minimize the time spent on scheduling-related administrative tasks, freeing up resources for other critical business functions.
  • Enhanced Communication: Facilitate better communication between managers and employees through built-in messaging and notification features.
  • Flexibility: Adapt to various scheduling needs, whether for part-time, full-time, or shift-based employees, ensuring all staffing requirements are met.
  • Improved Accountability: Track attendance and punctuality, helping to identify and address issues promptly, thereby improving overall workforce reliability.
  • Customizable Templates: Use pre-built or custom templates to quickly create schedules that meet specific business needs, reducing the time spent on repetitive tasks.
  • Conflict Resolution: Automatically detect and resolve scheduling conflicts, ensuring smooth operations and reducing the likelihood of staffing issues.
read more...
  • Scheduling: Managers can quickly build staff schedules using drag-and-drop functionality. The system integrates with existing point-of-sale systems to automatically forecast sales and suggest labor needs. Managers can then publish the schedule through the mobile app, allowing staff to view their shifts, request time off and swap shifts.
  • Time Clocking: Use a mobile time-clocking app, 7punches, to simplify employee attendance tracking and ensure labor law compliance. The app integrates with the scheduling system, allowing only employees with scheduled shifts to clock in. This prevents time theft and ensures accurate timesheets. Managers can also enable optional features like photo verification or location tracking (geofencing) upon clock-in to further confirm employee presence.
  • Tip Pooling: You can automate tip calculations and payouts. The system integrates with existing scheduling data to ensure accurate tip allocation. Managers can specify how to split tips among staff, and the system handles calculations automatically, eliminating manual errors and saving time. 7shifts also offers secure and cashless tip payouts, replacing the need for cash advances, bank runs and manual tip distribution.
  • Payroll Management: This integrated solution, specifically designed for US restaurants, centralizes employee onboarding, time clocking, labor law compliance checks and payroll processing. The system automates wage and tip calculations, ensuring accurate and timely employee payments.
  • Employee Engagement: An engagement dashboard helps monitor key metrics and identify areas for improvement. Managers can automate shift feedback surveys to gather employee insights for coaching and addressing issues. The platform facilitates performance conversations with data and insights, ensuring continuous improvement. The manager logbook bridges communication gaps between shifts by allowing managers to document and share daily updates.
read more...
  • Drag-and-Drop Interface: Easily create and adjust schedules by dragging and dropping shifts into place.
  • Real-Time Updates: Instant notifications for schedule changes, ensuring all team members are always informed.
  • Shift Swapping: Employees can request and approve shift swaps directly within the platform, streamlining the process.
  • Automated Scheduling: Generate schedules based on predefined rules and employee availability, reducing manual effort.
  • Mobile Access: Access and manage schedules from any device, providing flexibility for both managers and employees.
  • Compliance Tracking: Ensure schedules adhere to labor laws and company policies, minimizing legal risks.
  • Time-Off Management: Track and approve time-off requests, integrating them seamlessly into the scheduling process.
  • Reporting and Analytics: Generate detailed reports on scheduling metrics, helping to identify trends and optimize workforce management.
  • Integration with Payroll Systems: Sync scheduling data with payroll software to streamline payroll processing and reduce errors.
  • Employee Self-Service Portal: Allow employees to view their schedules, request changes, and communicate with managers directly through the platform.
  • Customizable Templates: Create and save schedule templates for recurring shifts, saving time on future scheduling tasks.
  • Overtime Management: Monitor and control overtime hours to manage labor costs effectively.
  • Shift Reminders: Automated reminders sent to employees before their shifts, reducing no-shows and tardiness.
  • Role-Based Permissions: Assign different access levels to users based on their roles, ensuring data security and appropriate access.
  • Historical Data Access: Access past schedules and employee attendance records for reference and compliance purposes.
read more...

Product Ranking

#12

among all
Employee Scheduling Software

#58

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

86
we're gathering data
100
we're gathering data
94
we're gathering data
87
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

7shifts
ESO Scheduling
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 100 94 87 90 61 81 95 67 89 83 0 25 50 75 100
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
92%
0%
8%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
0%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
87%
0%
13%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
0%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
83%
0%
17%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
95%
0%
5%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
0%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
89%
0%
11%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
84%
0%
16%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Excellent User Sentiment 1305 reviews
Excellent User Sentiment 31 reviews
94%
of users recommend this product

7shifts has a 'excellent' User Satisfaction Rating of 94% when considering 1305 user reviews from 4 recognized software review sites.

90%
of users recommend this product

ESO Scheduling has a 'excellent' User Satisfaction Rating of 90% when considering 31 user reviews from 1 recognized software review sites.

4.2 (12)
n/a
4.6 (105)
n/a
n/a
4.48 (31)
4.7 (1176)
n/a
4.8 (12)
n/a

Awards

SelectHub research analysts have evaluated 7shifts and concluded it earns best-in-class honors for Collaboration. 7shifts stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Collaboration Award

ESO Scheduling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: The platform has an Intuitive interface and is simple to navigate, even for non-tech-savvy employees.
Comprehensive Features: 7shifts supports every key employee scheduling requirement in a centralized platform, managing scheduling, time tracking, payroll and employee engagement.
Responsive Customer Support: Users report positive experiences with support in resolving issues and implementing feedback.
Improved Employee Engagement: The platform reduces managerial stress by allowing employees to manage their schedules and trades from phones. This promotes transparency and confidence among employees by allowing real-time schedule and timesheet tracking.
Efficient Team Communication: Users report that 7shifts has significantly improved team collaboration by facilitating easy messaging among staff and management, making shift swaps and updates straightforward.
Show more
Easy to Use: Users find the interface intuitive and easy to navigate, making it simple to create and manage schedules.
Flexible Scheduling: The system allows for various scheduling options, including shift swaps, time-off requests, and different shift types, accommodating diverse employee needs.
Mobile Access: Employees can access and manage their schedules from their mobile devices, enhancing flexibility and communication.
Real-Time Updates: The system provides real-time updates on schedule changes, ensuring everyone is informed and on the same page.
Automated Reminders: The system sends automated reminders for shift changes, time-off requests, and other important events, reducing the risk of missed shifts.
Show more
Comparatively Expensive: Users find the platform costly for accessing necessary functions, especially on higher-tier plans. It could be more affordable for smaller companies.
Technical Issues: There are reports of occasional slowness and glitches, particularly on mobile devices. After a system update, some functions may change without prior notification.
Limited Customizations: Some features lack flexibility, such as the inability to stack and sort employee shifts on a given day and limited options for dashboard and view customizations.
Show more
Limited Customization: Some users find the scheduling options too rigid, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily adjust shift lengths or create specific break schedules.
Complex Interface: The interface can be overwhelming for new users, with a steep learning curve and a lack of intuitive navigation. This can lead to frustration and wasted time trying to understand the system.
Poor Mobile Experience: The mobile app is often reported as clunky and difficult to use, making it challenging for employees to manage their schedules on the go. This can be a major inconvenience for employees who rely on their phones for scheduling information.
Lack of Integration: ESO Scheduling may not integrate well with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, increasing the risk of errors and inefficiencies.
Show more

My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

Show more

User reviews from the past year on ESO Scheduling are largely positive, highlighting its suitability for EMS and fire departments. Users particularly appreciate its comprehensive suite of features, including employee scheduling, time and attendance tracking, payroll management, and certification tracking, all within a single platform. This integration simplifies administrative tasks and reduces the need for multiple software solutions, saving time and money. Users rave about the significant reduction in payroll processing time, citing a decrease from an entire workday to under 30 minutes. The ability for employees to access schedules and submit requests from anywhere is also frequently commended. However, some users find the software's navigation to be convoluted due to its extensive menu options, making it challenging to locate specific functions quickly. While acknowledging this drawback, ESO Solutions states that their development team is actively working on simplifying the user interface for improved ease of use. Overall, ESO Scheduling is best suited for EMS and fire departments seeking an all-in-one solution to streamline operations and reduce administrative burden, particularly those prioritizing efficient payroll processing and flexible employee access.

Show more

Screenshots

Top Alternatives in Employee Scheduling Software


Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

When I Work

WhenToWork

ZoomShift

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings