7shifts vs EPRO Scheduler

My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

Is EPRO Scheduler the real deal or just a scheduling "pro" at making promises it can't keep? User reviews from the past year paint a mixed picture of EPRO Scheduler. While some users praise its ease of use and helpful features, others express frustration with its limitations and lack of responsiveness from customer support. One user, who has been using the software for over two years, appreciates the basic scheduling and employee management features, finding them intuitive and easy to teach new users. They also highlight the chat feature as a valuable tool for communication. However, the same user expresses disappointment with the limited training options, particularly the lack of webinars or pre-recorded materials covering advanced features. They also point out inconsistencies in the system's handling of back-to-back shifts and late punch-ins, as well as issues with certification management. Another user, who has also been using the software for over two years, finds the program adequate for their needs but desires more customizable reports and faster response times from customer support. They do acknowledge that the certification tracking and messaging features are helpful. EPRO Scheduler's strengths lie in its user-friendly interface and basic scheduling capabilities, making it suitable for organizations with straightforward scheduling needs. However, its lack of advanced features, limited training options, and inconsistent performance in certain areas may hinder its effectiveness for organizations with complex scheduling requirements or those seeking a more robust and responsive customer support experience. EPRO Scheduler is best suited for smaller organizations with simple scheduling needs and a willingness to work around its limitations.