WoundExpert vs PatientClick

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Our analysts compared WoundExpert vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

WoundExpert Software Tool
PatientClick Software Tool

Product Basics

Net Health WoundExpert is designed with the specific needs of wound care in mind. Based in the cloud, it serves care facilities of any size, from single-patient care to multi-facility, it can support operations at all levels.

Integrations allow organizations to synchronize their data and streamline their workflows, saving both time and money. Facilitating a variety of tasks, it helps to improve overall patient care while also providing ease of mind by guaranteeing adherence to regulatory compliance standards.
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PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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Product Insights

  • User Friendly:  Customize the interface to meet the practice’s specific needs, helping to guide users through workflows. 
  • Reduce Errors:  Synchronize data entry by integrating with popular EHRs, ensuring patient data is accurate and consistent across all patient records. 
  • Improve Patient Care:  Assess analytics from all aspects of the practice and leverage data visualizations to gain insight into patient care, guiding decisions to improve the overall quality of care. 
  • Timely Support:  Access support five days a week. Most users can expect a response from support within 24 hours of submitting a request. 
  • Maintain Compliance:  Integrate with other medical software currently in use to help ensure all patient data is stored securely and maintains HIPPA compliance. 
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  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
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  • Data Management: Collect real-time data, which can be used later to develop robust analytics and visualizations. 
  • Financial Management:  Track revenue, develop reports to track spending and create benchmarks. It can also track and record insurance authorizations. 
  • Administration:  Build and assess schedules, streamline patient scheduling and order supplies for the practice directly from the platform. 
  • Web-Based Platform:  A cloud-based solution, it runs on any operating system and can be accessed from any secure and approved device. 
  • Integration:  Take advantage of the system’s HIPPA-secure data exchange between popular EHRs to keep all data easily accessible without risking security. 
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  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
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Product Ranking

#108

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#113

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User Sentiment Summary

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Fair User Sentiment 18 reviews
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66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

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3.05 (10)
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3.6 (8)

Synopsis of User Ratings and Reviews

Easy-to-Use Interface: Users appreciate the intuitive design, making it simple to navigate and find the information they need quickly, even for complex tasks like wound documentation.
Comprehensive Wound Management: The platform offers a wide range of features for managing wounds, including assessments, treatment plans, and progress tracking, allowing for a holistic approach to patient care.
Streamlined Documentation: Users find the documentation process efficient and straightforward, saving time and reducing the risk of errors, which is crucial for maintaining accurate patient records.
Improved Communication: The platform facilitates seamless communication between healthcare providers, ensuring everyone is on the same page regarding patient care and wound management.
Enhanced Patient Outcomes: By providing a comprehensive and organized approach to wound care, WoundExpert helps improve patient outcomes and reduce the risk of complications.
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Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
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Limited Functionality: Some users have reported that WoundExpert lacks certain features that are essential for their workflow, such as the ability to track specific wound measurements or generate detailed reports. This can lead to inefficiencies and frustration, especially for clinicians who rely on comprehensive wound documentation.
Integration Challenges: Integrating WoundExpert with existing EHR systems can be a complex and time-consuming process. This can create a barrier for healthcare providers who are already using established EHR platforms and may not want to disrupt their current workflows.
User Interface Issues: Some users have expressed concerns about the user interface of WoundExpert, finding it to be clunky or difficult to navigate. This can make it challenging for clinicians to quickly and efficiently access the information they need, potentially leading to errors or delays in patient care.
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Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
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Is WoundExpert the right tool to help you heal your practice's bottom line? WoundExpert, formerly known as WoundExpert, is a cloud-based EHR system designed specifically for wound care. It's a popular choice for clinics, hospitals, and skilled nursing facilities, and it's known for its user-friendly interface and comprehensive features. Users rave about WoundExpert's ease of use, especially its intuitive design and streamlined workflow. They appreciate the software's ability to automate tasks, which frees up clinicians to focus on patient care. WoundExpert's robust reporting features are also a big hit, allowing providers to track patient progress and identify trends that can improve outcomes. However, some users have expressed concerns about the software's lack of customization options. They also note that the software can be slow at times, especially when handling large amounts of data. Despite these drawbacks, WoundExpert remains a popular choice for wound care providers. Its comprehensive features, user-friendly interface, and strong reporting capabilities make it a valuable tool for managing patient care and improving outcomes. WoundExpert is best suited for wound care providers who need a comprehensive EHR system that is easy to use and provides robust reporting capabilities. It's a good choice for both single-facility and multi-facility organizations, and it can be integrated with a variety of other healthcare software systems.

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Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

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