TherapyNotes vs Sevocity

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Our analysts compared TherapyNotes vs Sevocity based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Sevocity Software Tool

Product Basics

TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.

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Sevocity EHR is a cloud-based solution that offers flexible healthcare technology support to practices of all sizes and budgets. However, this EHR system is more suited to practices with one to 100 users. It includes e-prescribing, MIPS reporting, an E&M coding calculator, direct email and customizable content.

It also offers unlimited customization, unlimited training and advanced 24/7 support. It can create customized templates and workflows to support businesses and offer additional capacities to manage bi-directional practice management and billing.
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$379/Provider, Monthly
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Product Insights

  • Save Time: Physicians can spend less time documenting data and focus more time on patients. Automation and assistance with tasks allow staff to increase daily traffic without sacrificing quality care. 
  • Increase Revenue: Generate more potential revenue opportunities by increasing the daily traffic to the facility. Get reimbursed quickly using tools to manage billing and claims. 
  • Better Patient Experience: Patients can access medical history, lab results, medications and more. Physicians receive more undistracted, face-to-face interaction with the patient. 
  • Security of Information: Only authorized users are capable of viewing certain records. Patient information can be accessed quickly. Data stored is encrypted with multiple layers of protection and is certified HIPAA compliant. 
  • Accessibility: Providers can access and update a patient’s file, send messages and more on the go using mobile applications and the client portal. All the necessary and updated information is available to the physician before meeting the patient. 
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  • Improved Patient Care: Sevocity's EHR system allows for real-time access to patient records, ensuring that healthcare providers have the most up-to-date information to make informed decisions.
  • Enhanced Efficiency: Automating routine tasks such as appointment scheduling and prescription refills reduces administrative workload, allowing staff to focus on patient care.
  • Customizable Templates: Tailor the EHR system to fit the specific needs of your practice, ensuring that the workflow aligns with your unique processes and specialties.
  • Data Security: Robust encryption and compliance with HIPAA regulations ensure that patient data is protected against unauthorized access and breaches.
  • Interoperability: Seamlessly integrate with other healthcare systems and labs, facilitating the exchange of information and improving coordination of care.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, fostering a more collaborative healthcare experience.
  • Regulatory Compliance: Stay compliant with evolving healthcare regulations through built-in updates and alerts, reducing the risk of penalties and ensuring best practices.
  • Cost Savings: By streamlining operations and reducing paperwork, Sevocity helps practices lower operational costs and improve financial performance.
  • Scalability: Whether you are a small practice or a large healthcare organization, Sevocity can scale to meet your needs, growing alongside your practice.
  • Comprehensive Support: Access to 24/7 customer support ensures that any issues are promptly addressed, minimizing downtime and maintaining productivity.
  • Data Analytics: Utilize built-in reporting tools to analyze patient data, track performance metrics, and make data-driven decisions to improve practice outcomes.
  • Remote Access: Cloud-based access allows healthcare providers to securely access patient records from anywhere, facilitating telehealth services and remote consultations.
  • Training and Onboarding: Comprehensive training programs ensure that staff are proficient in using the system, leading to smoother transitions and higher adoption rates.
  • Patient Safety: Features like medication alerts and allergy warnings help prevent medical errors, enhancing overall patient safety.
  • Revenue Cycle Management: Integrated billing and coding features streamline the revenue cycle, reducing errors and improving cash flow.
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  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
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  • Free Data Conversion:  Access patient record retention features, full demographical data, .bak files, PDFs and more. Get free data conversion/migration features to securely transfer legacy data to the system. 
  • Easy Customization:  Get an easy to customize solution with a drag-and-drop interface for dashboards and pre-made custom reports. 
  • Add/Delete Users:  System administrators can add or delete users easily for seamless management. 
  • ONC Compliant:  Maintain ONC compliance and meet meaningful use standards, as of 2015, to enjoy additional federal agency support. 
  • Free Bi-Directional Interface:  Report important records (such as immunization or disease status) to federal and third-party agencies using a bi-directional interface. Allow patients to maintain their records from provider to provider. 
  • E-Prescribing:  Allow clinicians to write prescriptions and quickly send them off to a patient’s preferred pharmacy. 
  • Coding Calculator:  Access a coding calculator to properly code a patient’s chart for billing.
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Product Ranking

#14

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#28

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User Sentiment Summary

Excellent User Sentiment 1355 reviews
Great User Sentiment 274 reviews
94%
of users recommend this product

TherapyNotes has a 'excellent' User Satisfaction Rating of 94% when considering 1355 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Sevocity has a 'great' User Satisfaction Rating of 89% when considering 274 user reviews from 3 recognized software review sites.

4.7 (21)
3.0 (1)
4.3 (59)
n/a
4.7 (544)
4.4 (138)
4.7 (731)
4.5 (135)

Awards

TherapyNotes stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
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Easy to Use: Nearly 95% of users who mention user-friendliness as a determining factor concur that the software is simple and easy to use.
Support: 100% of users who talk about support note that the software offers highly accessible, resourceful and efficient support.
Patient Record Management: Seamless management of patient records was noted by about 67% of users who mention the feature.
Core Functionality: Approximately 90% of users who talk about the product’s core functionality recommend it for its overall features and performance.
Set Up and Onboarding: 100% of the users who talk about implementation and user onboarding mention that the product is easy to set up and learn.
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Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.
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User Interface: An outdated bare-bones interface and complicated navigation can be detrimental, as noted by 64% of users who talk about user interface.
Customization: More than 55% of users who talk about customization concur that it is time-consuming and takes away more from practical usage.
Chart Management: Nearly 57% of users who mention the chart management module concur that it is cumbersome and limiting as only one person can access and edit charts at a time.
Glitches: Slow data processing and freezing issues with every update are a disappointing factor, as mentioned by 100% of users who talk about software issues.
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Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows. While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution. TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

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Sevocity EHR is a cloud-based solution that offers a high degree of customization, which is a major selling point for many users. They rave about the ability to tailor the system to their specific needs, from creating custom templates to setting up unique workflows for each provider. This level of customization allows practices to streamline their operations and improve efficiency. However, some users have expressed concerns about the learning curve associated with Sevocity. The extensive customization options can be overwhelming for new users, and the system's interface can be complex. Some users have also reported issues with the system's stability and responsiveness, particularly during peak usage times. Despite these drawbacks, Sevocity is a popular choice for practices that require a highly customizable EHR solution. The system's robust features and 24/7 support make it a good fit for practices of all sizes, particularly those with a high volume of patients or complex workflows.

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