TalkEHR vs Office Practicum

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Our analysts compared TalkEHR vs Office Practicum based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

TalkEHR Software Tool
Office Practicum Software Tool

Product Basics

talkEHR, a CareCloud product, is a cloud-based software solution for healthcare professionals in any specialty. Equipped with AI functionality, it adapts to workflow patterns to improve productivity. Voice commands and note taking provide physicians the means to efficiently document care while maintaining patient interaction.

Engagement inclusions, such as telehealth and a web portal, promote patients to take an active role in personal healthcare from anywhere. ONC-ATCB and MACRA certifications ensure physicians can remain compliant with electronic healthcare regulations.
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Office Practicum is an end-to-end cloud-based solution dedicated to pediatric clinics to effectively coordinate patient care and streamline day-to-day operations. It efficiently manages patient charting, documentation, scheduling, billing, payment and communication workflows from any device. Pediatricians and nurses can easily access in-depth patient data and automate documentation. They can provide better care with vaccination and medication management, e-prescribing, telemedicine and population health engines. It handles the entire patient flow — starting from patient scheduling, registration and intake to e-prescribing, status tracking, payment processing and follow-ups. It also provides surveillance, screening and triage call protocols.

In addition to optimizing practice workflows to see more patients, it can maximize cash flow using its claims and payment management modules. It provides data-driven reports and visualizations on different practice areas. It also offers HIPAA, SOC and PCI compliance with a secure AWS environment and encrypted communication and payment. Users can enrich its functionality with several preset and third-party integrations.
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Mobile
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Product Assistance

Documentation
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Live Online
Videos
Webinars
Documentation
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Increase Efficiency: AI and voice command functions allow healthcare providers to navigate the system and document patient records quicker. 
  • Improve Patient Care: Keep the focus on patient interaction during visits by utilizing voice-to-text charting. Increase patient engagement and satisfaction by providing a web-based portal to view health records, schedule appointments, pay bills and communicate with physicians. 
  • Streamline Practice Workflow: Designed to mimic physician interaction, continuously improve electronic workflows with an AI-equipped system. Quickly record patient information with adaptable predictions based on previous use. 
  • Increased Revenue: ONC-ATCB and MACRA/MIPS certification ensures the platform’s ability to demonstrate meaningful use. Meaningful use and compliance with insurance payer regulations mean maximizing reimbursement for claims. 
  • Accessibility: Cloud-based storage and mobile applications provide healthcare professionals with constant access to health records, practice management and financial management tools. Telehealth takes this a step further by allowing practitioners to virtually treat patients. 
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  • Improved Pediatric Care: Enhance the quality of care with pediatric-specific standards and access to an information database, extensive patient history, pediatric resources such as growth charts and pediatric templates, as well as comprehensive vaccination management and recommendations. Automate charting and documentation workflows to leave more time for patient care. Enable preventative healthcare with its population health modules. 
  • Optimize Patient Flow: Scheduling modules track and optimize patient flow to reduce waiting times, delegate tasks to ensure that no process is missed and fill appointment gaps. Instruct patients with tracking measures to help them navigate. 
  • Increase Efficiency: Save time on daily operations by automating front-office processes like patient intake, eligibility verification, administrative documentation and monitoring, and patient charting. 
  • See More Patients: In addition to optimizing the practice workflow, reduce no-shows and cancellations by providing automated reminders, confirming appointments and extending telehealth sessions. Recall reports help identify at-risk and overdue patients. 
  • Maximize Reimbursements: Maximize first-time acceptance rates and manage denials with its comprehensive claim management. Collect outstanding charges and copayments with ease. Track and improve billing and financial data with in-depth reporting. 
  • Patient Satisfaction: Cater to patients with a secure, convenient patient portal for accessing health records, self-scheduling appointments and communicating with pediatricians. Provide personalized payment options and secure payment processing methods. 
  • Enhance Administration and Monitoring: Administrators have complete visibility over financial and clinical KPIs and data insights. Drill down and filter data, and review trends and patterns to find problem and improvement areas. 
  • Healthcare from Anywhere: Patients can self-schedule and pay for telemedicine sessions with the patient portal, enabling social distancing and providing access to healthcare from home. 
  • Connectivity: Stay connected with an extensive network of pharmacies, vaccine registries, two-way lab interfaces and the pediatric community to exchange clinical information. Also offers payment processing, clearinghouses and other third-party integrations. 
  • Security: Keep patient data, communication and payments secure with dual 256-bit encryption, anti-virus, multiple isolated cloud storage locations and daily back-ups. Cloud updates are managed by the vendor’s tech support team. 
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  • Artificial Intelligence: Improve patient health charting with AI functionality. Receive workflow predictions and suggestions based on prior use to save time recording patient health information. 
  • Voice Interaction: Speak to Allison, an interactive medical voice assistant, to navigate to exact locations within the system. Avoid sifting through extensive menus and get back to providing patient care. 
  • Business Intelligence: Access built-in modules designed to assist with business management. Manage patient payment collections and view data on clinical, financial and operational vitality. 
  • Telehealth: Conduct virtual visits with patients using secure video calling and chat messaging functions. 
  • talkPHR: Offer clients round-the-clock access to health records, treatment plans and prescriptions through a unified patient portal. Patients can access telehealth and billing functions, schedule appointments and take an active role in healthcare. 
  • talkCheckin: Streamline pre- and post-appointment patient processes. Allow patients to check in, auto-populate visit forms using stored information and digitally pay for services using a mobile app. Spend less time focusing on administrative tasks and more time providing care. 
  • talkRx: Manage patient prescriptions digitally. Access patient charts to view old prescriptions or submit new ones and receive warnings for potentially harmful prescription interactions. Electronically respond to refill requests. 
  • talkDictate: Keep the focus on patients during appointments using voice-to-text functions to add chart notes. 
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  • Pediatric Patient Records: Access and record comprehensive patient history and information, including allergies and immunizations, to use in all caregiving stages, auto-populate forms, charts and more with pediatric templates. Provides and manages lab orders and results, health information exchange and pediatric resources such as Bright Future Templates, growth charts and vaccine registries. 
  • Comprehensive Scheduling: Delegate tasks and schedule appointments with filters such as visiting cause and requirement. Provides a calendar to track and optimize patient workflows by current location and treatment stage with comprehensive details on time spans and billing status. 
  • Patient Admission: Monitors patient arrival and handles patient admission, payment collection, patient balance visibility and insurance verification for a seamless copayment collection. 
  • Payment Processing: Its Instamed integration supports online, credit and mobile payments, and provides custom payment plan options, increased payment visibility, e-statements and easier payment posting to simplify the process. 
  • Claim Management: Generate accurate charges for more accurate and accelerated claim submission with various clearinghouse options to get reimbursed faster. Track claim status and manage denials and resubmission. Maps ERA to streamline claim adjudication with real-time outstanding claim approval and payment posting. 
  • Vaccination Management: Automates the entire vaccination and inventory management process, including immunization tracking, syncing to state registries, inventory updating and restocking. Recommends vaccines with justifications and notifies of approaching and overdue vaccinations. 
  • Practice Analytics: Compile data from disparate sources, filter, cross-reference, calculate and analyze data to make data-driven decisions on multiple practice areas. Generate and drill-down on custom reports, and visualize data with interactive charts and graphs to make data more digestible. Provides analysis reports and accurate predictions on specific aspects such as vaccination. 
  • Medication Management: Check allergy interactions, e-prescribe and track controlled medications with regulation compliance. Automatically converts dosage based on weight and submits prior authorization. 
  • Population Health Management: Leverage demographic analytics on rich patient data to find at-risk patients and practice preventative healthcare. Run recall reports to track patient progress and remind patients of overdue visits and follow-ups. 
  • Patient Engagement: Provides a patient portal to improve communication, give patients access to prescriptions, results, documents and clinical information, issue reminders, give instructions and collect copayments. 
  • Telemedicine: Provide HIPAA-compliant telemedicine sessions with customizable settings and smart routing to fit into practitioner availability and existing workflows. 
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Product Ranking

#62

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#95

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User Sentiment Summary

Great User Sentiment 8 reviews
Great User Sentiment 274 reviews
80%
of users recommend this product

TalkEHR has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 1 recognized software review sites.

83%
of users recommend this product

Office Practicum has a 'great' User Satisfaction Rating of 83% when considering 274 user reviews from 1 recognized software review sites.

4.0 (8)
4.17 (274)

Synopsis of User Ratings and Reviews

Customizable Templates: TalkEHR offers a wide range of customizable templates to streamline documentation, saving clinicians valuable time during patient encounters.
Voice Recognition: TalkEHR's voice recognition capabilities allow for efficient and accurate charting, reducing the need for manual data entry and minimizing errors.
Cloud-Based: As a cloud-based EHR solution, TalkEHR provides accessibility and flexibility, enabling healthcare professionals to access patient information securely from various devices and locations.
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Pediatric Specialization: Office Practicum offers tailored features like growth charts, vaccine management, and behavioral health workflows, making it well-suited for pediatric practices.
Streamlined Billing: The software includes a robust billing module that automates charge adjustments, electronic claim submissions, and denial tracking, simplifying the revenue cycle for pediatric practices.
Enhanced Patient Engagement: Patients can actively participate in their healthcare through online appointment scheduling, secure messaging with providers, and convenient access to medical records and lab results.
Telehealth Capabilities: Office Practicum facilitates remote check-ups, diagnoses, and treatments for common pediatric issues, improving accessibility for patients.
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Limited Customization: TalkEHR lacks the flexibility for tailoring workflows and features to specific practice needs, leading to potential inefficiencies and user frustration.
Usability Challenges: The platform's interface can feel clunky and unintuitive, making it difficult for users to navigate and complete tasks efficiently. This is particularly true for users accustomed to more modern and streamlined EHR systems.
Customer Support Issues: TalkEHR users frequently report difficulties in obtaining timely and effective assistance from customer support, leading to prolonged resolution times for technical problems and other concerns.
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Hidden Costs: Some features, such as cloud storage and appointment reminders, require additional payment.
Interface Complexity: Users have reported excessive clicking and a non-intuitive layout, particularly when documenting complex cases or using features beyond routine well-child visits.
Technical Issues and Glitches: Frequent software updates, while intended to introduce new features or fix existing problems, can sometimes lead to new glitches and temporary disruptions in workflow.
Billing Integration Challenges: Integration with merchant processors for patient statements and collections can be unreliable, leading to errors and disruptions in revenue cycle management.
Reporting Limitations: Users have found revenue reporting features difficult to understand, making it challenging to extract meaningful financial insights.
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TalkEHR receives praise for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and find the information they need quickly. Users appreciate the platform's robust features, including charting, e-prescribing, and patient engagement tools, which streamline workflows and enhance patient care. TalkEHR's cloud-based nature allows for convenient access from any device with an internet connection, providing flexibility and mobility for healthcare providers. However, some users have reported occasional technical issues and slow loading times, which can disrupt workflow efficiency. Additionally, TalkEHR's pricing structure may be a concern for smaller practices with limited budgets. Compared to similar products like Epic and Cerner, TalkEHR stands out for its ease of use and affordability, making it an attractive option for independent practices and smaller healthcare organizations. Its comprehensive features and focus on user experience make it a valuable tool for healthcare professionals seeking to improve efficiency and patient care. However, larger healthcare systems with complex requirements may find that TalkEHR lacks the advanced functionalities and scalability offered by its enterprise-level competitors.   Overall, TalkEHR is best suited for small to medium-sized healthcare practices that prioritize user-friendliness, affordability, and a comprehensive set of features. Its intuitive design and cloud-based accessibility make it an ideal choice for practices looking to streamline workflows, enhance patient engagement, and improve overall efficiency. However, it's important to note that the healthcare technology landscape is constantly evolving, so it's always a good idea to check for the latest information and updates on TalkEHR and its competitors.

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Is Office Practicum the practical choice for your pediatric practice? User reviews from the last year offer valuable insights. Office Practicum scores high marks for its pediatric-specific design, a key differentiator in the EHR world. Users rave about features like the intuitive growth charts, specialized templates for pediatric visits, and built-in developmental recommendations, highlighting how these features streamline workflows and enhance patient care. This focus on pediatrics is a major draw for users, setting it apart from more generic EHR systems that often require extensive customization to meet the unique needs of pediatric practices. However, some users point out that while Office Practicum excels in its pediatric focus, it may fall short in other areas. For instance, some users have reported experiencing glitches and inconsistencies with software updates, leading to frustration and occasional disruptions in workflow. Customer support, while generally considered helpful, has also been criticized by some for occasional slow response times, particularly for complex issues. Overall, Office Practicum emerges as a robust and user-friendly EHR solution tailored specifically for pediatric practices. Its strengths lie in its intuitive design, pediatric-specific features, and comprehensive functionalities that cater to the unique demands of pediatric care. While occasional glitches and customer support hiccups have been reported, the software's focus on pediatrics, ease of use, and comprehensive features make it an ideal choice for practices seeking a dedicated pediatric EHR solution.

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