TalkEHR vs Meditech Expanse

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Our analysts compared TalkEHR vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

TalkEHR Software Tool
Meditech Expanse Software Tool

Product Basics

talkEHR, a CareCloud product, is a cloud-based software solution for healthcare professionals in any specialty. Equipped with AI functionality, it adapts to workflow patterns to improve productivity. Voice commands and note taking provide physicians the means to efficiently document care while maintaining patient interaction.

Engagement inclusions, such as telehealth and a web portal, promote patients to take an active role in personal healthcare from anywhere. ONC-ATCB and MACRA certifications ensure physicians can remain compliant with electronic healthcare regulations.
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Meditech Expanse is a scalable cloud-based solution to help healthcare facilities streamline patient care, billing, schedules and daily operations. Its cloud connectivity enables practices of all sizes to improve care coordination and securely connect remote sites and specialties. Interoperable, it aids physicians and nurses in managing patient charting and remote patient monitoring. It also improves cash flow through revenue cycle management and financial reporting.

HIPAA compliant, its population health, patient surveillance and evidence-based clinical decision support modules aid in improving patient care outcomes. It also drives the care team through patient monitoring and actionable insights.
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Product Insights

  • Increase Efficiency: AI and voice command functions allow healthcare providers to navigate the system and document patient records quicker. 
  • Improve Patient Care: Keep the focus on patient interaction during visits by utilizing voice-to-text charting. Increase patient engagement and satisfaction by providing a web-based portal to view health records, schedule appointments, pay bills and communicate with physicians. 
  • Streamline Practice Workflow: Designed to mimic physician interaction, continuously improve electronic workflows with an AI-equipped system. Quickly record patient information with adaptable predictions based on previous use. 
  • Increased Revenue: ONC-ATCB and MACRA/MIPS certification ensures the platform’s ability to demonstrate meaningful use. Meaningful use and compliance with insurance payer regulations mean maximizing reimbursement for claims. 
  • Accessibility: Cloud-based storage and mobile applications provide healthcare professionals with constant access to health records, practice management and financial management tools. Telehealth takes this a step further by allowing practitioners to virtually treat patients. 
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  • Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability. 
  • Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times. 
  • Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes. 
  • Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances. 
  • Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting. 
  • Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy. 
  • Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures. 
  • Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more. 
  • Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care. 
  • Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads. 
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  • Artificial Intelligence: Improve patient health charting with AI functionality. Receive workflow predictions and suggestions based on prior use to save time recording patient health information. 
  • Voice Interaction: Speak to Allison, an interactive medical voice assistant, to navigate to exact locations within the system. Avoid sifting through extensive menus and get back to providing patient care. 
  • Business Intelligence: Access built-in modules designed to assist with business management. Manage patient payment collections and view data on clinical, financial and operational vitality. 
  • Telehealth: Conduct virtual visits with patients using secure video calling and chat messaging functions. 
  • talkPHR: Offer clients round-the-clock access to health records, treatment plans and prescriptions through a unified patient portal. Patients can access telehealth and billing functions, schedule appointments and take an active role in healthcare. 
  • talkCheckin: Streamline pre- and post-appointment patient processes. Allow patients to check in, auto-populate visit forms using stored information and digitally pay for services using a mobile app. Spend less time focusing on administrative tasks and more time providing care. 
  • talkRx: Manage patient prescriptions digitally. Access patient charts to view old prescriptions or submit new ones and receive warnings for potentially harmful prescription interactions. Electronically respond to refill requests. 
  • talkDictate: Keep the focus on patients during appointments using voice-to-text functions to add chart notes. 
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  • Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties. 
  • Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits. 
  • E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances. 
  • Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more. 
  • Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools. 
  • Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates. 
  • Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements. 
  • Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface. 
  • Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in. 
  • Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs. 
  • Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details. 
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Product Ranking

#62

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#114

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User Sentiment Summary

Great User Sentiment 8 reviews
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80%
of users recommend this product

TalkEHR has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 1 recognized software review sites.

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4.0 (8)
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Synopsis of User Ratings and Reviews

Customizable Templates: TalkEHR offers a wide range of customizable templates to streamline documentation, saving clinicians valuable time during patient encounters.
Voice Recognition: TalkEHR's voice recognition capabilities allow for efficient and accurate charting, reducing the need for manual data entry and minimizing errors.
Cloud-Based: As a cloud-based EHR solution, TalkEHR provides accessibility and flexibility, enabling healthcare professionals to access patient information securely from various devices and locations.
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Simple Interface: Meditech Expanse is praised for its user-friendly interface, which makes it easy to learn and navigate.
Easy to Learn: Users appreciate that Meditech Expanse is easy to learn, allowing them to quickly become proficient in using the software.
Efficient Workflow: Meditech Expanse is commended for not requiring a lot of extra steps, streamlining the workflow for healthcare professionals.
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Limited Customization: TalkEHR lacks the flexibility for tailoring workflows and features to specific practice needs, leading to potential inefficiencies and user frustration.
Usability Challenges: The platform's interface can feel clunky and unintuitive, making it difficult for users to navigate and complete tasks efficiently. This is particularly true for users accustomed to more modern and streamlined EHR systems.
Customer Support Issues: TalkEHR users frequently report difficulties in obtaining timely and effective assistance from customer support, leading to prolonged resolution times for technical problems and other concerns.
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Pricing: Meditech Expanse lacks transparent pricing, leaving potential users in the dark about the total cost of ownership.
Feature Limitations: Users have reported a lack of advanced features and occasional glitches or system downtime, impacting productivity and user satisfaction.
User Interface: The user interface is outdated for some users, especially those accustomed to more modern EHR systems.
Efficiency Issues: Certain tasks, like accessing specific patient records, can be cumbersome and time-consuming, hindering workflow efficiency.
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TalkEHR receives praise for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and find the information they need quickly. Users appreciate the platform's robust features, including charting, e-prescribing, and patient engagement tools, which streamline workflows and enhance patient care. TalkEHR's cloud-based nature allows for convenient access from any device with an internet connection, providing flexibility and mobility for healthcare providers. However, some users have reported occasional technical issues and slow loading times, which can disrupt workflow efficiency. Additionally, TalkEHR's pricing structure may be a concern for smaller practices with limited budgets. Compared to similar products like Epic and Cerner, TalkEHR stands out for its ease of use and affordability, making it an attractive option for independent practices and smaller healthcare organizations. Its comprehensive features and focus on user experience make it a valuable tool for healthcare professionals seeking to improve efficiency and patient care. However, larger healthcare systems with complex requirements may find that TalkEHR lacks the advanced functionalities and scalability offered by its enterprise-level competitors.   Overall, TalkEHR is best suited for small to medium-sized healthcare practices that prioritize user-friendliness, affordability, and a comprehensive set of features. Its intuitive design and cloud-based accessibility make it an ideal choice for practices looking to streamline workflows, enhance patient engagement, and improve overall efficiency. However, it's important to note that the healthcare technology landscape is constantly evolving, so it's always a good idea to check for the latest information and updates on TalkEHR and its competitors.

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Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.

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