NueMD vs NextGen Office

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Our analysts compared NueMD vs NextGen Office based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

NueMD Software Tool
NextGen Office Software Tool

Product Basics

NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users.

One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages.

In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.

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NextGen Office is a cloud-based medical practice management software designed to streamline administrative tasks and improve patient care. Its intuitive interface and comprehensive features make it ideal for solo practitioners and small to mid-sized practices seeking to enhance efficiency and productivity. Key benefits include automated appointment scheduling, integrated billing and claims processing, electronic health records management, and patient portal access. This combination empowers practices to reduce paperwork, improve communication, and boost revenue. Popular features include customizable dashboards, reporting tools, e-prescriptions, and telehealth capabilities. These functionalities enhance clinical decision-making, streamline workflows, and provide a seamless patient experience. Compared to other practice management solutions, NextGen Office stands out for its user-friendly interface, robust features, and affordable pricing. Its cloud-based nature eliminates the need for expensive hardware and software installations, making it a cost-effective solution for practices of all sizes. Pricing plans are tiered based on practice size and desired features, starting from a competitive monthly fee per provider. This flexible structure allows practices to choose the plan that best suits their needs and budget.

Pros
  • User-friendly interface
  • Comprehensive features
  • Cloud-based accessibility
  • Affordable pricing
  • Scalable for practice growth
Cons
  • Occasional technical glitches
  • Limited customization options
  • Steeper learning curve for complex features
  • Limited reporting capabilities
  • Customer support could be improved
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$149/Provider, Monthly
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$299/User, Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Reporting and Coding Errors: Document and report medical data electronically to avoid legibility or handwriting errors. Scrub insurance claims of errors that might lead to denials. 
  • Intuitive Interface: An intuitive interface allows employees to get up to speed quickly and effortlessly. 
  • Scalability: Leverage customizable software packages tailored to the workflow of nearly 100 medical specialties and build customized templates. 
  • Share Patient Information Securely: Share sensitive medical data in a secure manner and store it in a cloud-based server to avoid it being misplaced, stolen, destroyed or tampered with. 
  • Integration Capabilities: Easily integrate with billing and practice management software, as well as additional tools and features. 
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  • Streamline Workflows: Enable physicians and admin staff to seamlessly switch between patient accounts using intuitive and user-friendly billing modules. Enhance user experiences through intuitive workflows that simplify patient encounter documentation from forms to charting to billing.  
  • Enhance Communication: Implement patient portals to foster seamless patient-provider collaboration. Use secure messaging and video chat tools for timely and effective interactions. 
  • Improve Productivity and Efficiency: Use automation tools to save time on redundant administrative and clinical tasks. Streamline patient tasks, reduce manual data entry burdens and attend to more patients using electronic billing, documentation and appointment scheduling features.  
  • Provide Remote Care: Use telehealth features to set up virtual patient consultations. Provide physicians and patients with direct access to lab test results, medical files, prescriptions, treatment notes and more with mobile apps.  
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  • Patient Portal: Communicate with patients remotely and securely. Patients can schedule appointments, receive reminders, access medical history, view lab results, update insurance information and more online. 
  • E-Prescribing: Place medication orders while in a patient's chart with just a few clicks. It automatically sends out alerts of any drug-to-drug or drug-to-allergy interactions to reduce medication errors. 
  • Patient Chart Management: Manage all of a patient’s data, such as allergies, medications and more with ease. Physicians can view summaries of past encounters to follow up on referrals. 
  • e-Labs: Clinicians can order lab results from a patient’s chart, alert other providers of abnormal results and add charges to a patient’s bill in real time. 
  • Student Health: Keep track of an entire campus’ medical history and customize templates. Clinicians can check and edit patient information and print any relative literature. 
  • Claims Management: Claims submitted using NueMD have a 99.9% first-time success rate and typically see an acceptance status within 24 hours. 
  • Scheduling: Manage the schedule for multiple physicians, offices and patients automatically in order to save time. 
  • Medical Practice Management: Reduce no-shows with daily scheduling and file accurate claims for quicker reimbursements. Also includes: 
    •  Patient registration to centralize patient information, including billing details. 
    •  Patient statements and collections to reduce outstanding co-pays. 
    •  Quick reporting and analysis of financial data. 
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  • Appointment Scheduling: Navigate and simplify appointment scheduling using the automated calendar module. Click and drag current appointments to another time slot to make booking changes. Use color-coded labels to highlight high-priority cases.  
  • Point-of-Care Charting: Drive efficiency by updating patient charts or records in real time. Customize templates based on specialty. Give physicians the option to talk, type or touch while charting. 
  • Patient Portal: Enable patients to schedule appointments, make payments, request medication refills and receive appointment reminders online. Let them schedule and attend telehealth appointments from anywhere across the world. 
  • Revenue Cycle Management: Implement insurance claim sweeping and scrubbing processes to reduce risks and coding errors. Automate medical billing and revenue management tasks to achieve higher first-time acceptance rates and minimize claim rejections. 
  • Mobile Apps: Seamlessly manage patient data on the go with EHR mobile apps. Let physicians handle tasks while they're away from the office. Complete important tasks and update patient records from anywhere. Capture and upload photos or scan documents directly into the system using iPads or tablets to reduce manual data entry needs later.  
  • Insurance Eligibility Verification: Customize claims individually to provide accurate and personalized billing for each patient. Gain insights into patients' financial histories to assess potential payments risks. Integrate insurance eligibility checks into daily workflows to maximize efficiency and save staff time.  
  • Templates: Personalize claim follow-up rules according to your physicians' preferences. Create custom forms to expedite patient registration to circumvent the need for individual detail inquiries. 
  • Reporting:  Identify health patterns and trends for accurate diagnosis and effective treatment recommendations. Optimize financial management and track performance using practice-wide analytics. Enhance decision-making with data-driven insights and actionable intelligence. 
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Product Ranking

#26

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#145

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EHR Software

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User Sentiment Summary

Great User Sentiment 485 reviews
Good User Sentiment 1397 reviews
87%
of users recommend this product

NueMD has a 'great' User Satisfaction Rating of 87% when considering 485 user reviews from 3 recognized software review sites.

79%
of users recommend this product

NextGen Office has a 'good' User Satisfaction Rating of 79% when considering 1397 user reviews from 3 recognized software review sites.

3.9 (25)
3.7 (147)
4.4 (454)
4.0 (1241)
4.0 (6)
3.8 (9)

Synopsis of User Ratings and Reviews

Easy to Use: Many users find NueMD's interface intuitive and straightforward, making it easy to navigate and complete tasks efficiently.
Strong Customer Support: NueMD is known for its responsive and helpful customer support team, which is available to assist users with any questions or issues they may encounter.
Comprehensive Features: NueMD offers a wide range of features that cater to the needs of various medical practices, including scheduling, billing, and patient management.
Affordable Pricing: Compared to other EHR systems, NueMD is considered to be a more affordable option, making it accessible to practices of all sizes.
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Ease of Use: The product’s UI is intuitive and easy to understand, according to 95% of users.
Medical Billing: Many users who reviewed this pro said the solution helps them easily switch between multiple patient accounts.
Cost: More than 90% of users who reviewed this pro mentioned that the product’s budget-friendly.
Support: 80% of users appreciated the support team’s responsiveness and prompt problem solving abilities.
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Slow Performance: Some users have reported that NueMD can be slow to load, especially during peak hours. This can be frustrating for busy practices, as it can slow down workflow and lead to delays in patient care.
Limited Customization: NueMD offers a limited amount of customization, which can be a drawback for practices that have specific needs or workflows. For example, some users have found it difficult to customize the system to meet their specific billing requirements.
Poor Customer Support: Some users have reported that NueMD's customer support is not responsive or helpful. This can be a major problem for practices that need assistance with technical issues or have questions about the software.
Lack of Mobile App: NueMD does not have a dedicated mobile app, which can be a disadvantage for practices that need to access patient records or perform other tasks on the go. This can be especially challenging for providers who are on call or need to access patient information outside of the office.
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Speed: System updates require a significant amount of time, according to 86% of users.
Integration: Users who reviewed this con said it's difficult to integrate with other systems.
Functionalities: Many users find the system overwhelming due to its numerous modules, making it difficult for them to learn and work simultaneously.
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NueMD is a cloud-based practice management software that offers a suite of features, including medical billing, electronic health records (EHR), and appointment scheduling. While NueMD has been a popular choice for some practices, user reviews from the past year suggest that it may not be the best fit for everyone. One of the biggest strengths of NueMD is its comprehensive suite of features. Users praise the software's ability to handle everything from billing to scheduling, making it a one-stop shop for practice management. However, some users have expressed concerns about the software's user interface, which they find clunky and difficult to navigate. They also complain that the software is not as intuitive as other EHR systems on the market, such as Athenahealth or Kareo. NueMD's customer support has also been a point of contention, with some users reporting long wait times and unhelpful responses. NueMD's biggest differentiator is its focus on medical billing. The software's billing features are highly regarded by users, who appreciate its ability to streamline the billing process and reduce the number of errors. However, NueMD's billing features are not without their drawbacks. Some users have reported that the software's billing system is not as flexible as other systems on the market, making it difficult to customize for specific practice needs. Overall, NueMD is a solid EHR system that offers a comprehensive suite of features. However, its clunky user interface, lack of intuitive design, and inconsistent customer support may make it a less desirable option for some practices. NueMD is best suited for practices that are looking for a system with strong billing features and are willing to put in the time and effort to learn the software. It is important to note that AdvancedMD, the company behind NueMD, is sunsetting the software in 2025. This means that practices using NueMD will need to migrate to a different system in the near future.

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Reviews of NextGen Office reveal a mixed bag of experiences. Some users praise its user-friendly interface, comprehensive features, and cloud-based accessibility, stating it significantly streamlines workflow and improves efficiency. "NextGen Office has been a game-changer for our practice. The scheduling and billing features are incredibly intuitive, and the cloud-based access allows us to work from anywhere," said one satisfied user. "Compared to our previous software, NextGen Office is much more user-friendly and has helped us reduce administrative tasks by at least 50%." However, others express frustration with occasional technical glitches, limited customization options, and a steeper learning curve for complex features. "While NextGen Office has many features, some are not readily apparent or require extensive training to utilize fully," commented one user. "Additionally, the occasional technical issues can be disruptive to workflow." This user also noted that compared to other products like Athenahealth, NextGen Office offers less flexibility in customizing workflows and reporting. Despite these drawbacks, many users acknowledge NextGen Office's affordability and scalability, highlighting its ability to grow with their practice. "The cloud-based solution eliminates the need for expensive hardware investments, which is a huge benefit for smaller practices," shared another user. "Additionally, the tiered pricing plans allow us to choose the features we need without breaking the bank." This user also noted that NextGen Office integrates well with other healthcare systems, making it a powerful tool for collaboration and data sharing. Overall, user reviews suggest that NextGen Office is a viable option for medical practices seeking a comprehensive and affordable solution. Its user-friendly interface, robust features, and cloud-based accessibility make it ideal for streamlining workflow and improving efficiency. However, potential users should be aware of the occasional technical glitches, limited customization options, and steeper learning curve for complex features. By carefully considering their needs and priorities, practices can determine if NextGen Office is the right fit for their medical practice management.

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