Netsmart vs RevolutionEHR

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Our analysts compared Netsmart vs RevolutionEHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Netsmart Software Tool
RevolutionEHR Software Tool

Product Basics

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.

The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.
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RevolutionEHR is a solution designed specifically for healthcare providers in the field of optometry. Its cloud-based deployment assists in cutting down administrative tasks, storing and comparing eye imaging and providing practitioners with on-the-go access to patient medical records through an encrypted, HIPAA-compliant mobile app.

Integratable with eye care imaging and refractive devices, it reduces time spent manually recording test results, freeing more time for patient engagement. It includes a patient portal and messaging to streamline patient access to medical records and doctor-patient communication.
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$500 Monthly
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$299 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Patient Outcomes: With more accurate diagnosis and up-to-date patient records comes better patient outcomes. Meaning you can not only better treat patients but keep them returning time after time for new treatments or follow-ups. 
  • Grow Your Practice: A suite of administration features like billing, scheduling and practice administrative tools provide efficient ways to code medical diagnoses for billing and room physicians with the right patients and tools. You can keep patients coming through your practice doors by scheduling follow ups and providing superior quality of care. 
  • Code Diagnoses Easily: Administrators can easily (and often automatically) code diagnosis for billing cycles, and check for coverage under several healthcare institutions, such as Medicare and Medicaid. 
  • Better Record Keeping: Netsmart’s suite of EHR and EMR products turn patient records and healthcare data into portable, actionable documents. Physicians can assess patients quicker, and keep more up-to-date records. 
  • Full Services Suite: Modular or bundled together, you’ll have access to a suite of professional services like IT management, consulting, training, hosting and revenue management. 
  • Process Claims Quickly: The software’s billing and processing features enable you read codes, process Medicare and Medicaid bills and more. 
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  • Simplified Practice Management: Automated data entry and administrative tasks help simplify practice management. Online scheduling, imaging device integration and automated registration and surveying make it easier to manage patient health records. 
  • Increased Patient Engagement: Features such as patient access to medical records and built-in, HIPAA-compliant messaging help increase patient-doctor engagement. Increased engagement leads to increasingly satisfied patients and promotes return visits. 
  • Accessibility: Cloud-based storage means health records and practice management tools are accessible from anywhere, anytime. With a dedicated mobile companion app, eye care practitioners can efficiently connect to the platform using a smartphone. 
  • Increased Revenue: With simplified practice management and increased patient satisfaction comes increased revenue. Dedicate more time to meeting with patients to increase cash flow. 
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  • Behavioral Health Tools: As populations become more aware of their mental and behavioral health needs, Netsmart’s fully-featured set of behavioral health products can supplement a variety of fractured systems. They come with standard features like notes, charting and coding, as well as advanced features like psychiatric care and case coordination. 
  • Psychiatric Notes: The product comes with preformatted psychiatric and behavioral health notes to better treat their clients. 
  • Case Coordination: Netsmart is built to assist behavioral health specialists — especially caseworkers. It’s got tools for tracking clients, managing budgets and storing important clinical documentation. 
  • Claims Processing: You can easily process Medicare and Medicaid bills and more. 
  • Outcome Tracking: With Netsmart, you can track key outcomes as they relate to patient health, scheduling and billing. This gives you a high-level overview of your practice. 
  • Easily Shareable Data: You can easily transfer customer data from medical charts to behavioral health software and beyond. 
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  • SmartFlow: Connect with corrective vision product suppliers to automate ordering processes. Send prescription glasses and contact lens orders to suppliers directly from the platform. 
  • RevAspire: Outsource CMS reporting tasks to free up more time for patient care. Receive one-on-one support to meet incentive program requirements. 
  • RevIntegrator: Connect refractive and imaging devices directly to the platform to automatically gather and input information into a patient’s health records. Reduce time spent manually entering medical information. 
  • RevConnect: Engage with patients from the platform and manage text and email communications in one place. View appointments and order status updates, track performance data in dashboards and send patient reminders. 
    • Campaigns: Send custom email blasts to specific clients based on demographics or defined parameters. Leverage reporting data to target specific patients. 
  • RevDirect: Communicate with healthcare professionals using secure, HIPAA-compliant messaging functions. Adhere to Direct Protocol while sharing patient medical records directly from the EHR. 
  • RevImaging: Store and view patient images alongside medical records. Compare multiple images side by side to track disease progression or monitor year-to-year patient eye health. 
  • RevIntake: Reduce time spent on administrative tasks during appointments by electronically collecting patient information prior to visits. 
    • Registration: Customize forms for specific appointment types, patients or insurance providers. Send, receive and store registration documents digitally and set automated patient reminders for uncompleted forms. 
    • Scheduling: Incorporate scheduling functionality into an optometrist’s website. Patients schedule visits online, and information is uploaded to the platform for viewing and management. 
    • Surveys: Create custom surveys for patients after appointments. Virtually send survey prompts and links to online review sites. 
  • RevPayments: Collect patient payments directly within the portal. Link credit card terminals or manually enter in payment information for processing. Automatically update expired credit card information to reduce declined payments. 
  • myRev: Manage patient health records on the go with a dedicated mobile app connected to the web-based platform. 
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Product Ranking

#55

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#65

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User Sentiment Summary

Good User Sentiment 65 reviews
Fair User Sentiment 1 reviews
73%
of users recommend this product

Netsmart has a 'good' User Satisfaction Rating of 73% when considering 65 user reviews from 2 recognized software review sites.

60%
of users recommend this product

RevolutionEHR has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

3.4 (50)
n/a
4.4 (15)
3.0 (1)

Synopsis of User Ratings and Reviews

Improved Efficiency and Productivity: Netsmart's EHR streamlines workflows, automates tasks, and reduces paperwork, allowing healthcare providers to focus more on patient care and less on administrative duties. The system's user-friendly interface and intuitive design contribute to a smoother user experience, further enhancing efficiency.
Enhanced Patient Care and Safety: Netsmart's EHR promotes better patient care by providing healthcare professionals with easy access to comprehensive patient information, including medical history, medications, allergies, and lab results. This readily available data supports informed decision-making, reduces the risk of errors, and ultimately leads to improved patient outcomes.
Data-Driven Insights and Reporting: Netsmart's EHR offers robust reporting and analytics capabilities, enabling healthcare organizations to gain valuable insights into their operations, identify trends, and make data-driven decisions to improve care quality and efficiency. The system's reporting tools help track key performance indicators, monitor patient progress, and measure the effectiveness of treatment plans.
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Streamlined Appointment Scheduling: RevolutionEHR offers tools to simplify appointment scheduling, including features for managing patient waitlists and sending automated appointment reminders.
Efficient Patient Records Management: The platform provides a centralized location for storing and accessing patient records, making it easy for healthcare providers to manage patient information efficiently.
Improved Patient Engagement: RevolutionEHR includes features that can help improve patient engagement, such as the ability for patients to schedule appointments and access their medical records online.
Enhanced Practice Management: The platform offers tools to help healthcare practices manage their operations more effectively, including features for billing, reporting, and analytics.
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Usability Issues: Some users find the system's interface to be cumbersome and counterintuitive, leading to a steep learning curve and decreased efficiency.
Technical Problems: Users have reported experiencing frequent glitches, errors, and system crashes, which can disrupt workflows and compromise patient care.
Customer Support: Getting timely and effective assistance from Netsmart's customer support can be challenging, leaving users frustrated and without solutions when they encounter issues.
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Steep Learning Curve: RevolutionEHR is not considered user-friendly and can be challenging to learn, especially for new users with limited EHR experience. The interface is complex and may require extensive training to navigate effectively.
Customization Challenges: Customizing RevolutionEHR to fit specific workflows can be difficult and time-consuming. Some users have reported limitations in tailoring the system to their unique needs, leading to frustration and inefficiencies.
Reporting Limitations: Generating reports in RevolutionEHR can be cumbersome, and the available reporting options may not meet the needs of all users. Some users have expressed dissatisfaction with the flexibility and comprehensiveness of the reporting features.
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Netsmart's software suite has sparked a range of opinions among users in the healthcare industry. While some appreciate its comprehensive features and ability to streamline complex workflows, others find its interface cumbersome and point to occasional technical glitches. A notable strength lies in its robust data analytics capabilities, empowering healthcare providers to gain valuable insights into patient populations and treatment outcomes. However, the learning curve associated with mastering the software's intricacies can be steep, particularly for those transitioning from other electronic health record (EHR) systems. Netsmart distinguishes itself by catering specifically to the behavioral health sector, offering specialized tools for managing mental health records, substance abuse treatment, and intellectual and developmental disabilities services. This focus on a niche market allows for a more tailored approach compared to broader EHR solutions. Ultimately, Netsmart appears best suited for larger behavioral health organizations with the resources to invest in training and implementation. Its extensive features and data-driven approach can significantly benefit such organizations, but smaller practices may find it overwhelming or cost-prohibitive.

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Has your current EHR left you feeling like it's time for a revolution?  Let's take a look at how users feel about RevolutionEHR after a year of use.  Overall, users appreciate the comprehensive nature of the platform, which includes features for scheduling, billing, and patient engagement, making it a one-stop shop for practice management.  The user interface is generally considered intuitive and easy to navigate, even for those with limited technical experience.  RevolutionEHR also offers robust reporting capabilities, allowing practices to track key metrics and identify areas for improvement.  However, some users have reported occasional glitches and slowdowns, particularly during peak usage times.  Additionally, the customer support experience has been mixed, with some users finding it helpful and responsive, while others have experienced long wait times and unhelpful responses.  RevolutionEHR stands out from its competitors due to its integrated patient portal, which allows patients to easily access their medical records, schedule appointments, and communicate with their providers.  This focus on patient engagement is a major differentiator for RevolutionEHR and is highly valued by users.  The platform also offers a wide range of customization options, allowing practices to tailor the system to their specific needs.  RevolutionEHR is best suited for small to medium-sized practices that are looking for a comprehensive and user-friendly EHR solution.  The platform's integrated features and focus on patient engagement make it an ideal choice for practices that want to improve efficiency and provide a better patient experience.  However, practices with a high volume of patients or complex workflows may want to consider other options, as RevolutionEHR may not be able to meet their needs.  Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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