Netsmart vs Eyefinity EHR

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Our analysts compared Netsmart vs Eyefinity EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Netsmart Software Tool
Eyefinity EHR Software Tool

Product Basics

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.

The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.
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Eyefinity is a cloud-based software solution used to streamline the healthcare documentation process. Its patient portal helps with managing patient records including appointment scheduling and billing through an integrated dashboard to increase staff productivity and accuracy.

It assists in pre-forming telehealth video exams based on user patterns and customizable templates for a quick charting experience among ophthalmologists and other multi-specialty practitioners.
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$500 Monthly
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Patient Outcomes: With more accurate diagnosis and up-to-date patient records comes better patient outcomes. Meaning you can not only better treat patients but keep them returning time after time for new treatments or follow-ups. 
  • Grow Your Practice: A suite of administration features like billing, scheduling and practice administrative tools provide efficient ways to code medical diagnoses for billing and room physicians with the right patients and tools. You can keep patients coming through your practice doors by scheduling follow ups and providing superior quality of care. 
  • Code Diagnoses Easily: Administrators can easily (and often automatically) code diagnosis for billing cycles, and check for coverage under several healthcare institutions, such as Medicare and Medicaid. 
  • Better Record Keeping: Netsmart’s suite of EHR and EMR products turn patient records and healthcare data into portable, actionable documents. Physicians can assess patients quicker, and keep more up-to-date records. 
  • Full Services Suite: Modular or bundled together, you’ll have access to a suite of professional services like IT management, consulting, training, hosting and revenue management. 
  • Process Claims Quickly: The software’s billing and processing features enable you read codes, process Medicare and Medicaid bills and more. 
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  • Coherence: Use customizable and advanced exam templates to finalize records based on user patterns and personal requirements for quick charting and accurate documentation. 
  • Fewer Errors: Eliminate slow, error-prone processes associated with archaic and conventional documentation methods. Use digital tools to maintain patient records and documentation for fewer errors and improved accuracy in terms of invoicing and claim follow-ups. 
  • Reduce Staff Burden: Minimize cognitive burden and save time by streamlining daily operations through electronic forms, e-prescriptions and scheduling modules. 
  • Improve Communication: Enhance patient communication with physicians and staff members through internal electronic systems. Communicate at each step of the treatment process using a secure patient portal. 
  • Enhance Performance Evaluation: Use IRIS integration or a built-in registry to successfully use MIPS for tracking, reporting and performance evaluation. 
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  • Behavioral Health Tools: As populations become more aware of their mental and behavioral health needs, Netsmart’s fully-featured set of behavioral health products can supplement a variety of fractured systems. They come with standard features like notes, charting and coding, as well as advanced features like psychiatric care and case coordination. 
  • Psychiatric Notes: The product comes with preformatted psychiatric and behavioral health notes to better treat their clients. 
  • Case Coordination: Netsmart is built to assist behavioral health specialists — especially caseworkers. It’s got tools for tracking clients, managing budgets and storing important clinical documentation. 
  • Claims Processing: You can easily process Medicare and Medicaid bills and more. 
  • Outcome Tracking: With Netsmart, you can track key outcomes as they relate to patient health, scheduling and billing. This gives you a high-level overview of your practice. 
  • Easily Shareable Data: You can easily transfer customer data from medical charts to behavioral health software and beyond. 
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  • Cloud-Based Application: Use cloud technology to access files and records from anywhere across the globe. 
  • Patient Portal: Give clients an intuitive dashboard to self-schedule appointments, view e-prescriptions and book tests and subsequent visits. Use portals to seamlessly bill and provide clients with accurate invoicing statements. 
  • Customizable Dashboard: Omit and create new tabs for an aesthetically pleasing dashboard using customization options. Make changes to calendars and move widgets along with modules to an accessible location. 
  • Claim Tracking: Use advanced analytics to track pending claims that may require follow-ups. Capture records with inaccurate charges and insurance ineligibility to reduce conflicts. 
  • Step-by-Step Direction: Access an intuitive interface with step-by-step instructions for rapidity and efficiency at work. View guidelines on software programming for better understanding and simplified operation. 
  • E-Prescribing: Review patient histories and comprehensive report statements to produce electronic prescriptions and refills. 
  • Exam System: Evaluate and finalize exam records using up-to-date features, customizable dashboards and swift technology. 
  • Interoperable Chart Sharing: Focus on patient charting to give physicians and patients direct access to health reports and healthcare data using CEHRT. Enable effective communication among physicians, pharmacies, patients and staff members with systematic collection methods and accurate analysis. 
  • MIPS Compliance: Minimize audit risk with MIPS to achieve quality reports and enhanced assessment. Enable automatic data submission using built-in registry and IRIS integration. 
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Product Ranking

#55

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#101

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User Sentiment Summary

Good User Sentiment 65 reviews
Good User Sentiment 48 reviews
73%
of users recommend this product

Netsmart has a 'good' User Satisfaction Rating of 73% when considering 65 user reviews from 2 recognized software review sites.

76%
of users recommend this product

Eyefinity EHR has a 'good' User Satisfaction Rating of 76% when considering 48 user reviews from 2 recognized software review sites.

3.4 (50)
n/a
n/a
3.77 (24)
4.4 (15)
3.8 (24)

Synopsis of User Ratings and Reviews

Improved Efficiency and Productivity: Netsmart's EHR streamlines workflows, automates tasks, and reduces paperwork, allowing healthcare providers to focus more on patient care and less on administrative duties. The system's user-friendly interface and intuitive design contribute to a smoother user experience, further enhancing efficiency.
Enhanced Patient Care and Safety: Netsmart's EHR promotes better patient care by providing healthcare professionals with easy access to comprehensive patient information, including medical history, medications, allergies, and lab results. This readily available data supports informed decision-making, reduces the risk of errors, and ultimately leads to improved patient outcomes.
Data-Driven Insights and Reporting: Netsmart's EHR offers robust reporting and analytics capabilities, enabling healthcare organizations to gain valuable insights into their operations, identify trends, and make data-driven decisions to improve care quality and efficiency. The system's reporting tools help track key performance indicators, monitor patient progress, and measure the effectiveness of treatment plans.
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Streamlined Eye Exams: Eyefinity EHR offers specialized protocols that expedite routine eye exams and documentation, boosting efficiency for practitioners.
Seamless Integration: The software integrates with diagnostic equipment and patient portals, simplifying workflows and centralizing patient information.
Mobile Accessibility: Doctors can access Eyefinity EHR on smartphones and tablets, enabling documentation during patient consultations or outside the office.
Customizable Workflow: The platform's customizable exam templates and smart fields allow practices to tailor the software to their specific needs and preferences.
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Usability Issues: Some users find the system's interface to be cumbersome and counterintuitive, leading to a steep learning curve and decreased efficiency.
Technical Problems: Users have reported experiencing frequent glitches, errors, and system crashes, which can disrupt workflows and compromise patient care.
Customer Support: Getting timely and effective assistance from Netsmart's customer support can be challenging, leaving users frustrated and without solutions when they encounter issues.
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Documentation for Newer Technologies: Eyefinity EHR falls short in providing adequate documentation for advanced technologies such as OCT angiography and ERG, potentially hindering efficient data recording and analysis for practices utilizing these technologies.
System Update Disruptions: System updates, while crucial for software enhancement, can occasionally cause disruptions to Eyefinity EHR's functionality, potentially impacting clinical workflows and patient care.
Initial Learning Curve and Occasional Errors: New users may experience an initial learning curve when adapting to Eyefinity EHR, and occasional errors during exam entries have been reported, potentially leading to inaccuracies in patient records or requiring time-consuming corrections.
Unreliable Fax Functionality: The integrated fax functionality within Eyefinity EHR has been reported as unreliable by some users, potentially causing delays in communication with labs, insurance providers, or other healthcare entities.
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Netsmart's software suite has sparked a range of opinions among users in the healthcare industry. While some appreciate its comprehensive features and ability to streamline complex workflows, others find its interface cumbersome and point to occasional technical glitches. A notable strength lies in its robust data analytics capabilities, empowering healthcare providers to gain valuable insights into patient populations and treatment outcomes. However, the learning curve associated with mastering the software's intricacies can be steep, particularly for those transitioning from other electronic health record (EHR) systems. Netsmart distinguishes itself by catering specifically to the behavioral health sector, offering specialized tools for managing mental health records, substance abuse treatment, and intellectual and developmental disabilities services. This focus on a niche market allows for a more tailored approach compared to broader EHR solutions. Ultimately, Netsmart appears best suited for larger behavioral health organizations with the resources to invest in training and implementation. Its extensive features and data-driven approach can significantly benefit such organizations, but smaller practices may find it overwhelming or cost-prohibitive.

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Is Eyefinity EHR really a sight for sore eyes in the world of electronic health records? Recent user testimonials suggest that it's a strong contender, particularly for practices prioritizing efficiency and streamlined workflows. Users rave about its intuitive interface for documenting routine eye exams, managing prescriptions, and generating customized reports, praising its ability to significantly reduce administrative burden. This focus on streamlining eye care-specific tasks is a key differentiator, with features like smart fields for visual acuity documentation and seamless integration with diagnostic equipment cited as major time-savers compared to more generic EHR systems. However, no software is without its flaws. Some users have reported occasional system errors and hiccups with updates, highlighting the need for ongoing refinement and robust customer support. Additionally, while Eyefinity EHR excels in handling routine eye care tasks, some users have expressed that documentation features for newer technologies could be more comprehensive. Overall, Eyefinity EHR emerges as a robust and specialized solution tailored for eye care professionals. Its strengths lie in its ability to optimize routine tasks, enhance documentation accuracy, and ultimately improve the patient experience. While minor areas for improvement exist, the overwhelmingly positive user feedback suggests that Eyefinity EHR is a valuable asset for practices seeking to enhance efficiency and deliver top-notch patient care.

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