Modernizing Medicine vs NextGen Office

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Our analysts compared Modernizing Medicine vs NextGen Office based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Modernizing Medicine Software Tool
NextGen Office Software Tool

Product Basics

Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations.

It’s modmed® Telehealth module, integrated with EHR and EMA systems, enables audio and video telemedicine capabilities for the provider and patient. The EHR EMA offers cloud-based deployment, automated suggested coding, an integrated MIPS dashboard, adaptive training and protocols.
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NextGen Office is a cloud-based medical practice management software designed to streamline administrative tasks and improve patient care. Its intuitive interface and comprehensive features make it ideal for solo practitioners and small to mid-sized practices seeking to enhance efficiency and productivity. Key benefits include automated appointment scheduling, integrated billing and claims processing, electronic health records management, and patient portal access. This combination empowers practices to reduce paperwork, improve communication, and boost revenue. Popular features include customizable dashboards, reporting tools, e-prescriptions, and telehealth capabilities. These functionalities enhance clinical decision-making, streamline workflows, and provide a seamless patient experience. Compared to other practice management solutions, NextGen Office stands out for its user-friendly interface, robust features, and affordable pricing. Its cloud-based nature eliminates the need for expensive hardware and software installations, making it a cost-effective solution for practices of all sizes. Pricing plans are tiered based on practice size and desired features, starting from a competitive monthly fee per provider. This flexible structure allows practices to choose the plan that best suits their needs and budget.

Pros
  • User-friendly interface
  • Comprehensive features
  • Cloud-based accessibility
  • Affordable pricing
  • Scalable for practice growth
Cons
  • Occasional technical glitches
  • Limited customization options
  • Steeper learning curve for complex features
  • Limited reporting capabilities
  • Customer support could be improved
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$500/Provider, Monthly
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$299/User, Monthly
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Windows
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Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain a High-Level Practice Overview: With ModMed BOOST, its practice management software, gain a clear view of the practice and the flow of patients, clinicians, and instruments. Capitalize on insights to optimize quality of care and revenue. 
  • Improve Patient Outcomes: Regardless of whether they are using the EHR/EMR software, or any of ModMed’s digital tools, businesses can improve patient outcomes by streamlining their care, scheduling, charting and follow-ups. 
  • Generate Revenue and Save Money: Use the right tools to keep patients coming in and cut overhead costs. 
  • Fewer Errors: Old and archaic documentation methods are slow and prone to errors. Encounter fewer errors when entering information with digital tools like ModMed’s suite of EHR and EMR software. 
  • Highly Specialized: Provides tools for eight different practice specializations, including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. 
  • Rapid Deployment: With the application being cloud-based, experience little to no deployment downtime. 
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  • Streamline Workflows: Enable physicians and admin staff to seamlessly switch between patient accounts using intuitive and user-friendly billing modules. Enhance user experiences through intuitive workflows that simplify patient encounter documentation from forms to charting to billing.  
  • Enhance Communication: Implement patient portals to foster seamless patient-provider collaboration. Use secure messaging and video chat tools for timely and effective interactions. 
  • Improve Productivity and Efficiency: Use automation tools to save time on redundant administrative and clinical tasks. Streamline patient tasks, reduce manual data entry burdens and attend to more patients using electronic billing, documentation and appointment scheduling features.  
  • Provide Remote Care: Use telehealth features to set up virtual patient consultations. Provide physicians and patients with direct access to lab test results, medical files, prescriptions, treatment notes and more with mobile apps.  
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  • Specialty Specific EHR/EMR: Offers robust EHR and EMR solutions that provide the standard suite of features like charting and portability, with some advanced features like specialty-specific EMRs and advanced medical coding. 
  • Cloud-Based Mobile Application: The mobile application is built on cloud technology, enabling clinicians to work from wherever they are. It gives providers access to medical records for use in-practice and also provides administrators with scheduling tools. 
  • ICD-10 Code Compliant: Automatically suggests relevant ICD-10 codes based on notations and charting data. It will then populate those codes into the bill for clinical review. 
  • Drawing Board: It’s EHR and EMR solutions provide an integrated drawing board to help clinicians better localize treatment options. 
  • Interactive Anatomical Atlas: The medical atlas feature, integrated into the company’s EHR/EMR suites, provides clinicians a three-dimensional view of the patient, with expandable views and pinch, zoom and selection features. 
  • ModMed Boost Practice Management: ModMed Boost is the company’s practice management solution. It’s got everything that a practice management software might need: billing, front desk features, revenue management tools, digital check-in, built-in reporting tools, simple fee management and more. 
  • Analytics: With all of its apps, ModMed provides a robust analytics suite, enabling users to monitor practice health, response times and more. The company’s intelligence suite is optimized to provide administrative analytics, provider analytics and financial analytics, each with unique, function-specific features.
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  • Appointment Scheduling: Navigate and simplify appointment scheduling using the automated calendar module. Click and drag current appointments to another time slot to make booking changes. Use color-coded labels to highlight high-priority cases.  
  • Point-of-Care Charting: Drive efficiency by updating patient charts or records in real time. Customize templates based on specialty. Give physicians the option to talk, type or touch while charting. 
  • Patient Portal: Enable patients to schedule appointments, make payments, request medication refills and receive appointment reminders online. Let them schedule and attend telehealth appointments from anywhere across the world. 
  • Revenue Cycle Management: Implement insurance claim sweeping and scrubbing processes to reduce risks and coding errors. Automate medical billing and revenue management tasks to achieve higher first-time acceptance rates and minimize claim rejections. 
  • Mobile Apps: Seamlessly manage patient data on the go with EHR mobile apps. Let physicians handle tasks while they're away from the office. Complete important tasks and update patient records from anywhere. Capture and upload photos or scan documents directly into the system using iPads or tablets to reduce manual data entry needs later.  
  • Insurance Eligibility Verification: Customize claims individually to provide accurate and personalized billing for each patient. Gain insights into patients' financial histories to assess potential payments risks. Integrate insurance eligibility checks into daily workflows to maximize efficiency and save staff time.  
  • Templates: Personalize claim follow-up rules according to your physicians' preferences. Create custom forms to expedite patient registration to circumvent the need for individual detail inquiries. 
  • Reporting:  Identify health patterns and trends for accurate diagnosis and effective treatment recommendations. Optimize financial management and track performance using practice-wide analytics. Enhance decision-making with data-driven insights and actionable intelligence. 
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Product Ranking

#33

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EHR Software

#145

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EHR Software

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User Sentiment Summary

Great User Sentiment 157 reviews
Good User Sentiment 1397 reviews
87%
of users recommend this product

Modernizing Medicine has a 'great' User Satisfaction Rating of 87% when considering 157 user reviews from 3 recognized software review sites.

79%
of users recommend this product

NextGen Office has a 'good' User Satisfaction Rating of 79% when considering 1397 user reviews from 3 recognized software review sites.

4.1 (20)
3.7 (147)
n/a
4.0 (1241)
4.4 (135)
n/a
4.8 (2)
3.8 (9)

Synopsis of User Ratings and Reviews

User-Friendly: Around 97% of users who referred to user-friendliness said that the system is intuitive, easy to use, learn and navigate.
Functionality: Offers fully integrated features for efficient practice management, analytics, tracking and clinical support in one system, as noted by all users who talked about tracking.
Support: Approximately 62% of reviewers who mentioned customer support said that the support team is responsive; always open to listen and understand the problems faced.
Increased Productivity: It’s EMA platform streamline work processes, allowing practices to be virtually paper-free and cut down on process time, as observed by all users who specified EMA.
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Ease of Use: The product’s UI is intuitive and easy to understand, according to 95% of users.
Medical Billing: Many users who reviewed this pro said the solution helps them easily switch between multiple patient accounts.
Cost: More than 90% of users who reviewed this pro mentioned that the product’s budget-friendly.
Support: 80% of users appreciated the support team’s responsiveness and prompt problem solving abilities.
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Inefficient Workflow: Nearly 75% of reviewers who specified inefficient workflows said that some task processes are complex and require too many clicks to complete.
Fairly Expensive: The cost of the program and its support can be expensive compared to other systems on the market, as noted by all users who talked about the software’s price.
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Speed: System updates require a significant amount of time, according to 86% of users.
Integration: Users who reviewed this con said it's difficult to integrate with other systems.
Functionalities: Many users find the system overwhelming due to its numerous modules, making it difficult for them to learn and work simultaneously.
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Modernizing Medicine is an easy-to-use and intuitive, all-in-one, specialty-specific EHR. It offers a wide range of integrated solutions, including practical administration, business services, patient engagement tools and analytics. The EMA platform keeps users informed and saves time, increasing productivity. The integrated practice management system can check patient eligibility prior to appointments, identify time slots according to individual requirements and provide further steps, details of follow-up care, and recommendations from the provider during check-out. Some reviewers have mentioned that some task processes require too many clicks and can be complex to complete. Full licenses and ongoing support are relatively costly compared to other systems. However, users also said that it gives you what you pay for, as it offers robust functionality.

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Reviews of NextGen Office reveal a mixed bag of experiences. Some users praise its user-friendly interface, comprehensive features, and cloud-based accessibility, stating it significantly streamlines workflow and improves efficiency. "NextGen Office has been a game-changer for our practice. The scheduling and billing features are incredibly intuitive, and the cloud-based access allows us to work from anywhere," said one satisfied user. "Compared to our previous software, NextGen Office is much more user-friendly and has helped us reduce administrative tasks by at least 50%." However, others express frustration with occasional technical glitches, limited customization options, and a steeper learning curve for complex features. "While NextGen Office has many features, some are not readily apparent or require extensive training to utilize fully," commented one user. "Additionally, the occasional technical issues can be disruptive to workflow." This user also noted that compared to other products like Athenahealth, NextGen Office offers less flexibility in customizing workflows and reporting. Despite these drawbacks, many users acknowledge NextGen Office's affordability and scalability, highlighting its ability to grow with their practice. "The cloud-based solution eliminates the need for expensive hardware investments, which is a huge benefit for smaller practices," shared another user. "Additionally, the tiered pricing plans allow us to choose the features we need without breaking the bank." This user also noted that NextGen Office integrates well with other healthcare systems, making it a powerful tool for collaboration and data sharing. Overall, user reviews suggest that NextGen Office is a viable option for medical practices seeking a comprehensive and affordable solution. Its user-friendly interface, robust features, and cloud-based accessibility make it ideal for streamlining workflow and improving efficiency. However, potential users should be aware of the occasional technical glitches, limited customization options, and steeper learning curve for complex features. By carefully considering their needs and priorities, practices can determine if NextGen Office is the right fit for their medical practice management.

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