Modernizing Medicine vs iSalus

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Our analysts compared Modernizing Medicine vs iSalus based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Modernizing Medicine Software Tool
iSalus Software Tool

Product Basics

Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations.

It’s modmed® Telehealth module, integrated with EHR and EMA systems, enables audio and video telemedicine capabilities for the provider and patient. The EHR EMA offers cloud-based deployment, automated suggested coding, an integrated MIPS dashboard, adaptive training and protocols.
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iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate.

The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.

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$500/Provider, Monthly
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$149/User, Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
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Product Insights

  • Gain a High-Level Practice Overview: With ModMed BOOST, its practice management software, gain a clear view of the practice and the flow of patients, clinicians, and instruments. Capitalize on insights to optimize quality of care and revenue. 
  • Improve Patient Outcomes: Regardless of whether they are using the EHR/EMR software, or any of ModMed’s digital tools, businesses can improve patient outcomes by streamlining their care, scheduling, charting and follow-ups. 
  • Generate Revenue and Save Money: Use the right tools to keep patients coming in and cut overhead costs. 
  • Fewer Errors: Old and archaic documentation methods are slow and prone to errors. Encounter fewer errors when entering information with digital tools like ModMed’s suite of EHR and EMR software. 
  • Highly Specialized: Provides tools for eight different practice specializations, including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. 
  • Rapid Deployment: With the application being cloud-based, experience little to no deployment downtime. 
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  • Save Money: Solutions from iSalus handle many tasks, including billing, practice management, EHR and EMR. With a cloud-based architecture, iSalus can cover all of your medical needs without needing to be installed locally. 
  • Generate Revenue: With more effective and timely care comes greater potential for revenue and more customers coming through your practice doors. 
  • Serve Patients: You can streamline your patient care procedures — from billing to scheduling and charting — thus allowing you to better serve the patient. Charts are robust and shareable, and billing can be handled promptly, taking additional stressors off the patient. 
  • Maintain Compliance: ISalus’s products are HIPAA and MACRA certified, as well as certified for meaningful use standards, meaning you can protect patient data and protect yourself from fines. 
  • Reduce Clinical Turnover: The family of iSalus products is meant to handle and automate several crucial business functions, reducing stress and ultimately lowering turnover rates. 
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  • Specialty Specific EHR/EMR: Offers robust EHR and EMR solutions that provide the standard suite of features like charting and portability, with some advanced features like specialty-specific EMRs and advanced medical coding. 
  • Cloud-Based Mobile Application: The mobile application is built on cloud technology, enabling clinicians to work from wherever they are. It gives providers access to medical records for use in-practice and also provides administrators with scheduling tools. 
  • ICD-10 Code Compliant: Automatically suggests relevant ICD-10 codes based on notations and charting data. It will then populate those codes into the bill for clinical review. 
  • Drawing Board: It’s EHR and EMR solutions provide an integrated drawing board to help clinicians better localize treatment options. 
  • Interactive Anatomical Atlas: The medical atlas feature, integrated into the company’s EHR/EMR suites, provides clinicians a three-dimensional view of the patient, with expandable views and pinch, zoom and selection features. 
  • ModMed Boost Practice Management: ModMed Boost is the company’s practice management solution. It’s got everything that a practice management software might need: billing, front desk features, revenue management tools, digital check-in, built-in reporting tools, simple fee management and more. 
  • Analytics: With all of its apps, ModMed provides a robust analytics suite, enabling users to monitor practice health, response times and more. The company’s intelligence suite is optimized to provide administrative analytics, provider analytics and financial analytics, each with unique, function-specific features.
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  • Practice Management: Practice management software enables you to track patients, assign rooms and direct clinicians. It also ensures that providers are equipped with the correct clinical tools for the job, by assigning patients to rooms in tandem with available tools. 
  • Billing: Billing features offer complete integration with other iSalus products, as well as access to a robust team of iSalus billing specialists, who can handle billing tasks from the minute a bill is sent out to when it’s finally processed. The company boasts 100% transparency with its billing features. 
  • Scheduling: This feature enables back-office managers and administrators to seamlessly schedule patients for either follow-ups or critical patient procedures. Schedules are recorded, reminders and alerts can be sent out via SMS or email, and information is automatically entered into a patient’s medical chart. 
  • Patient Portals: With patient portals, patients can gain access to their medical records via a mobile application or an online web portal. It also gives clinicians a chance to ensure patient-provider record parity. 
  • EHR and EMR: A standard feature, iSalus offers EHR and EMR tools. Records are robust, customizable, HIPAA compliant, and most importantly: portable. 
  • Mobile Application: The mobile application is a practice on-the-go. It offers a near-complete mobile practice, with billing, prescribing, scheduling and charting features, all from a clinician’s smartphone. 
  • Meaningful Use, HIPAA and MACRA Certified: All of the company’s products have been certified to meet meaningful use standards and are HIPAA compliant. They offer continual data backups, 256-bit encryption, continual monitoring and storage in a state-of-the-art data center.
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Product Ranking

#33

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EHR Software

#34

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EHR Software

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User Sentiment Summary

Great User Sentiment 157 reviews
Good User Sentiment 44 reviews
87%
of users recommend this product

Modernizing Medicine has a 'great' User Satisfaction Rating of 87% when considering 157 user reviews from 3 recognized software review sites.

72%
of users recommend this product

iSalus has a 'good' User Satisfaction Rating of 72% when considering 44 user reviews from 3 recognized software review sites.

n/a
2.0 (1)
4.1 (20)
3.8 (7)
4.4 (135)
3.6 (36)
4.8 (2)
n/a

Synopsis of User Ratings and Reviews

User-Friendly: Around 97% of users who referred to user-friendliness said that the system is intuitive, easy to use, learn and navigate.
Functionality: Offers fully integrated features for efficient practice management, analytics, tracking and clinical support in one system, as noted by all users who talked about tracking.
Support: Approximately 62% of reviewers who mentioned customer support said that the support team is responsive; always open to listen and understand the problems faced.
Increased Productivity: It’s EMA platform streamline work processes, allowing practices to be virtually paper-free and cut down on process time, as observed by all users who specified EMA.
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Comprehensive Feature Set: iSalus is praised for offering a wide array of features, including patient management, billing, and telehealth, all within a single platform.
Improved Efficiency: Users have reported that iSalus streamlines workflows, which leads to increased efficiency for their practice.
Customizable: The software allows for some level of customization so users can tailor certain features to better suit their needs.
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Inefficient Workflow: Nearly 75% of reviewers who specified inefficient workflows said that some task processes are complex and require too many clicks to complete.
Fairly Expensive: The cost of the program and its support can be expensive compared to other systems on the market, as noted by all users who talked about the software’s price.
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Steep Learning Curve: iSalus EHR is often cited as difficult to learn, with an unintuitive user interface that can be challenging for new staff members to master.
Technical Issues: Users frequently report experiencing technical problems such as software glitches, system slowdowns, and difficulties integrating with other systems.
Slow Performance: The system can become slow and cumbersome when handling a high volume of data or when multiple users are accessing it concurrently, impacting efficiency.
Poor Customer Support: Users have expressed frustration with slow response times from the iSalus customer support team, leading to prolonged downtime and unresolved issues.
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Modernizing Medicine is an easy-to-use and intuitive, all-in-one, specialty-specific EHR. It offers a wide range of integrated solutions, including practical administration, business services, patient engagement tools and analytics. The EMA platform keeps users informed and saves time, increasing productivity. The integrated practice management system can check patient eligibility prior to appointments, identify time slots according to individual requirements and provide further steps, details of follow-up care, and recommendations from the provider during check-out. Some reviewers have mentioned that some task processes require too many clicks and can be complex to complete. Full licenses and ongoing support are relatively costly compared to other systems. However, users also said that it gives you what you pay for, as it offers robust functionality.

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User reviews of iSalus from the past year present a mixed bag. While iSalus is lauded by some for its comprehensive features, others find it a bitter pill to swallow due to its clunky interface and intermittent technical hiccups. A standout feature is its all-in-one platform, integrating patient management, billing, and telehealth - a godsend for streamlining workflows. One user lauded the ease of adding new patients and navigating the software compared to other EHR systems. However, the honeymoon phase seems to be short-lived for some, as complaints about freezing screens, an unintuitive interface, and sluggish customer support abound. Some users have even described the system's billing practices as "suspect," which raises serious red flags. Despite these drawbacks, many users appreciate the software's customizability, citing the ability to tailor templates to meet specific documentation needs as a major plus. Ultimately, iSalus seems best suited for those willing to brave the initial learning curve and occasional technical snags in exchange for a feature-rich platform. Smaller practices that prioritize an integrated system over a seamless user experience might find iSalus a good fit.

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