Home > EHR Software > Meditech > Meditech vs Azalea Health

Meditech vs Azalea Health

Last Updated: November 18th, 2024

Our analysts compared Meditech vs Azalea Health based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Meditech helps health facilities manage their day-to-day operations to provide effective treatment and better customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management and more.

It allows physicians to document and chart patient information electronically, leading to increased efficiency, boosted revenue and improved healthcare quality. It also supports agencies to manage at-home patient tasks, place orders, schedule appointments, bill for services and manage documentation.

Azalea health is a cloud-based solution that helps ambulatory clinics, rural health facilities and larger hospitals to streamline operations for higher revenue and superlative patient care delivery. It offers various admin and provider tools, including revenue cycle management, a patient portal, telehealth, lab order management and more.

Health professionals and staff can use it for appointment scheduling, medical billing and patient communication. Its intuitive and easy-to-navigate interface enables physicians to access all patient health and medical files from one screen.

Pros

Intuitive interface
Customizable dashboards
Secure patient portal
Mobile accessibility

Cons

Challenging scheduling module
Frequent downtimes
Inactive support team
Limited reporting features

$49/User, Monthly

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Tailored to your specific needs

$299/Physician, Monthly

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Fewer Errors: Document information electronically to avoid handwriting and legibility errors, ensuring that data is correct and understandable.
More Accurate Treatment: Access a patient’s medical history to recognize patterns and help predict diagnosis for more accurate and effective treatment.
More Patient Engagement: Book appointments, pre-register and answer pre-visit questionnaires. Enable remote patient monitoring and virtual patient visits to track and maintain records.
Security of Information: Secure sensitive medical documents against misplacement, tampering, destruction or theft. Set access levels to limit entries.
24/7 Support: Receive 24/7 support with handling data backups, recovery management, mobile access, regular upgrades and ongoing maintenance.
Quick Implementation: Reduce manual tasks with the Expanse Virtual Assistant, a simple and touchless way to access data. Significantly boost physician efficiency with voice-controlled functionality.

Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties.
Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes.
Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements.
Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties.
Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app.
Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis.
Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists.

Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use.
Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students.
Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance.
Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well.
Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth.
Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system.
EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits.
Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours.
Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes:

Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities.
iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal.

Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person.
Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging.

myHealthspot: Access patient information on the go with a dedicated mobile app.

Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline.
Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen.
Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user.
Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.:
Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.:

Product Ranking

#10

among all
EHR Software

#20

among all
EHR Software

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Analyst Rating Summary

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Meditech

Azalea Health

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58%

42%

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36%

64%

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65%

35%

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75%

25%

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60%

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20%

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53%

47%

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76%

24%

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54%

46%

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66%

34%

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User Sentiment Summary

63%

of users recommend this product

Meditech has a 'fair' User Satisfaction Rating of 63% when considering 154 user reviews from 3 recognized software review sites.

84%

of users recommend this product

Azalea Health has a 'great' User Satisfaction Rating of 84% when considering 58 user reviews from 2 recognized software review sites.

3.1 (116)

4.3 (13)

3.0 (31)

4.2 (45)

4.2 (7)

n/a

Awards

Synopsis of User Ratings and Reviews

User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.

Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.

Intuitive Interface: Over 94% of users that used the platform were pleased with its user-friendly and highly adaptable interface.

Customizable Dashboards: According to 92% of reviewers, the system offers various dashboard customizations to meet department and facility specific requirements.

Robust Reporting Tools: Patients can seamlessly view records, communicate with providers, schedule appointments, request refills and manage billing information, according to 93% of reviews.

Mobile Accessibility: According to 86% of users, mobile apps provide easy access to patient charts, simplify task management and assist in prompt team communication.

Customization: All users who talked about customization complained that it can’t be customized to individual needs.

Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.

Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.

Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.

Challenging Scheduling Module: About 73% of users find navigating the scheduling module confusing due to its complex calendar management features.

Frequent Downtimes: 73% of reviewers who discussed performance problems noted issues such as slow operation, frequent crashes and downtimes as major concerns.

Inactive Support Team: Approximately 80% of users expressed dissatisfaction with the support team, citing instances where the support team either failed to respond or did not address their issues in a timely manner.

Limited Reporting Features: 88% of users said that the platform lacks some important reporting features and fails to meet their specific needs.

Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.

Screenshots

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FAQ

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