MEDENT vs PrognoCIS

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Our analysts compared MEDENT vs PrognoCIS based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDENT Software Tool
PrognoCIS Software Tool

Product Basics

MEDENT is a medical record solution designed to assist in practice management and patient engagement. It is part of the Carequality network. Carequality promotes nationwide interoperability and allows medical professionals and staff to connect and share information with healthcare organizations in other networks.

Deployment is available in the cloud or through on-site servers. It is equipped to demonstrate meaningful use and has ONC-ATCB certification.
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PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements.

It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
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Windows
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Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

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In Person
Live Online
Videos
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Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Efficiency and Streamline Workflows: Access to medical records, DM/HM information and practice management tools, such as billing and reporting, increases efficiency by providing practices with an all-in-one healthcare solution that automates processes. Improve workflows with material and customization designed to mimic the way individual specialties operate. Using voice-to-text documenting allows physicians to accurately capture patient visits while maintaining engagement. 
  • Meaningful Use Compliance: ONC-ATCB certified software means one less step towards demonstrating meaningful use under the Interoperability Program. It is recognized as a system capable of demonstrating meaningful use and assists medical professionals in doing so. 
  • Lower Costs: Lower administrative costs with billing automation and online functionality. Put power in the hands of patients through online scheduling and pre-appointment paperwork; automate billing processes to further limit administrative needs. 
  • Simplify Communication: Message patients and deliver documentation digitally, hold virtual visits and exchange health information with other organizations directly within the platform. Reduce time spent on the phone to focus on patient care. 
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  • Patient Insurance Benefit: Quickly identifies and confirms patient insurance benefit eligibility level and copay. 
  • Clearinghouses: Works with many clearinghouses for faster payouts and settlements. 
  • Manage Accounting Books: Efficiently manages accounting books as it easily reconciles patient accounting and insurance billing. 
  • Payments: Allows for quick and easy online patient payments and EOB/ERA processing. 
  • Customized Statements: Reports are highly customizable according to the needs of the practice. 
  • Effective Billing: Creates a system that allows for easily accessible and documentable communication. Claims are not lost between billers and staff and are always on hand and actionable. 
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  • Patient Portal: Simplify patient communication using a dedicated portal. Patients can access complete medical histories, pay for services online and utilize telehealth capabilities to take an ongoing, active role in their health care. 
  • Kiosk: Install self-check-in kiosks at any practice to improve office efficiency and ease administrative burdens. Patients digitally complete pre-appointment documentation upon arrival. 
  • Telehealth: Conduct virtual visits using secure, HIPAA-compliant video calls. Reduce unnecessary trips to the ER or other healthcare facilities by assessing patient needs from a distance. 
  • Medical Content: Access content for a variety of medical specialties and customize the platform to document care based on specific needs. 
  • Dragon Medical One: Integrate Dragon Medical One speech recognition software to document patient visits using voice-to-text. Remain engaged with patients while adding notes directly into the EHR. 
  • Disease Management: Utilize disease management and health management formulas to locate targeted information. Deliver vital health management instructions to patients at the point of care. 
  • E-Prescribing: Electronically fill prescriptions or approve refill requests. Receive real-time notifications for potential drug interactions when prescribing new medication to patients. 
  • Mobile: Login to the platform using any device with a web browser. Maintain health records and engage in practice management from anywhere. 
  • Lab Clearinghouse: Interface with more than 260 LIS, hospitals and labs to send medical information for testing and receive results. 
  • Practice Management: Automate billing functions, such as invoice creation and posting, by connecting to patient chart data. Generate analytic reports to monitor and improve efficiency. Opt into interfaces with dashboardMD and Clinigence for advanced reporting capabilities. 
  • Online Scheduling and Check In: Incorporate online scheduling into a practice’s existing website. Patients can fill out personal, insurance and health information online prior to visits. Reduce administrative time spent on these tasks to focus attention elsewhere. 
  • Patient Feedback: Gather patient sentiments and feedback using Well iQ surveys. Well iQ surveys are crafted specifically for patient-healthcare relations. 
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  • Task Assignment: The Task Assignment feature of the billing module creates a comprehensive and easy-to-use financial system for clients. 
  • Expedited Claims Processing: Integrated services ensure accurate information, essential for claims processing. Instead of contacting doctors about claims and medical records, billers can get to records directly. 
  • Transparency for Providers: Doctors can review the financial side of their practice, not just medical records. Providers can check their claims/AR at any time, giving them control over their finances. 
  • Information Submittal is Efficient and Time-Saving: The integrated solution allows for information such as insurance, protected health information and CPT charge codes to be entered automatically. 
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Product Ranking

#83

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#90

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User Sentiment Summary

Great User Sentiment 33 reviews
Great User Sentiment 565 reviews
80%
of users recommend this product

MEDENT has a 'great' User Satisfaction Rating of 80% when considering 33 user reviews from 1 recognized software review sites.

82%
of users recommend this product

PrognoCIS has a 'great' User Satisfaction Rating of 82% when considering 565 user reviews from 3 recognized software review sites.

n/a
3.5 (3)
3.98 (33)
4.08 (286)
n/a
4.1 (276)

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: MEDENT offers a user-friendly interface for scheduling appointments, allowing for efficient management of patient visits and reducing administrative burden.
Comprehensive Patient Records: The platform provides a centralized location for storing and accessing complete patient information, including medical history, medications, allergies, and lab results, ensuring that healthcare providers have all necessary data at their fingertips.
Efficient Billing and Coding: MEDENT simplifies the billing and coding process, automating tasks and reducing errors to optimize revenue cycle management for healthcare practices.
Enhanced Patient Engagement: The platform facilitates communication between patients and providers through features such as online appointment scheduling, secure messaging, and access to medical records, empowering patients to actively participate in their healthcare journey.
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Streamlined Appointment Scheduling: PrognoCIS offers tools to efficiently manage appointments, including features for scheduling, reminders, and waitlist management. The system also facilitates online appointment booking, allowing patients to schedule appointments at their convenience.
Comprehensive Medical Billing: The platform provides robust medical billing capabilities, encompassing claim scrubbing, electronic remittance advice, and payment posting. PrognoCIS also includes features to manage denials and appeals, helping healthcare providers optimize their revenue cycle management.
Integrated EHR and Practice Management: PrognoCIS seamlessly integrates electronic health records (EHR) with practice management functionalities. This integration streamlines workflows, enabling healthcare professionals to access patient data, manage appointments, and handle billing tasks within a unified system.
Customizable Templates and Reporting: The software offers customizable templates for clinical documentation, allowing healthcare providers to tailor the system to their specific needs and preferences. PrognoCIS also provides comprehensive reporting tools, enabling users to generate insightful reports on various aspects of their practice.
Patient Engagement Tools: PrognoCIS facilitates patient engagement through features such as a patient portal, secure messaging, and telehealth capabilities. These tools empower patients to actively participate in their healthcare journey, enhancing communication and collaboration with their providers.
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Outdated Interface: The user interface appears visually outdated and can feel clunky to navigate, especially compared to more modern EHR solutions.
Limited Customization: Users report difficulty tailoring the system to their specific workflows and preferences, leading to frustration and inefficiencies.
Reporting Challenges: Generating custom reports or extracting specific data from the system can be cumbersome, hindering data analysis and decision-making.
Support Concerns: Some users express dissatisfaction with the responsiveness and effectiveness of customer support, leading to delays in resolving issues.
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Steep Learning Curve: The software's interface can be challenging to navigate, especially for new users unfamiliar with its layout and functionalities. The complexity can lead to a longer onboarding process and potential frustration for users who need to quickly adapt to the system.
Outdated Interface: The user interface appears outdated compared to more modern EHR solutions. The lack of a modern and intuitive design can impact user experience and efficiency, potentially hindering user adoption and satisfaction.
Customization Challenges: Customizing the software to fit specific workflows or practice needs can be difficult. The lack of flexibility may require users to adapt their processes to the software's limitations, potentially impacting efficiency and user satisfaction.
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Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.

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PrognoCIS has garnered a reputation as a robust and feature-rich EHR solution, but it's not without its drawbacks. Users rave about its intuitive interface, making it a breeze for healthcare providers of all tech-savviness levels to navigate. The extensive features cover everything from patient charting and medication management to billing and reporting, streamlining workflows and boosting productivity. PrognoCIS's customer support is also a standout, with responsive and knowledgeable representatives always ready to lend a hand. However, the elephant in the room is the cost – PrognoCIS can be a significant investment, especially for smaller practices. Integration with other systems can also be a headache, requiring additional effort and resources. What truly sets PrognoCIS apart is its customizability. Practices can tailor the system to their specific needs, creating custom templates, workflows, and reports. This level of flexibility ensures that PrognoCIS seamlessly integrates into existing processes, rather than forcing practices to adapt to the software. The mobile app is another game-changer, allowing providers to access patient information and chart on the go, which is ideal for those who make house calls or work in multiple locations. However, it's worth noting that the mobile app's e-prescribing functionality could use some improvement. So, who is PrognoCIS best suited for? It's a perfect fit for practices that prioritize a comprehensive and customizable EHR solution and are willing to invest in a premium product. Larger practices with complex workflows will particularly benefit from its extensive features and scalability. However, smaller practices or those on a tight budget might find the cost and integration challenges to be dealbreakers. Ultimately, PrognoCIS is a top-tier EHR that delivers on its promises, but it's essential to weigh the pros and cons carefully before taking the plunge.

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