MEDENT vs Practice EHR

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Our analysts compared MEDENT vs Practice EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDENT Software Tool
Practice EHR Software Tool

Product Basics

MEDENT is a medical record solution designed to assist in practice management and patient engagement. It is part of the Carequality network. Carequality promotes nationwide interoperability and allows medical professionals and staff to connect and share information with healthcare organizations in other networks.

Deployment is available in the cloud or through on-site servers. It is equipped to demonstrate meaningful use and has ONC-ATCB certification.
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Practice EHR is a cloud-based solution that helps healthcare providers handle all the administrative tasks of a medical facility. It includes patient scheduling, electronic medical records, charting, medical billing and claims management in an integrated suite.

Developed for small- to mid-sized businesses, it is a meaningful use certified, HIPAA compliant and customizable.
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Product Insights

  • Improve Efficiency and Streamline Workflows: Access to medical records, DM/HM information and practice management tools, such as billing and reporting, increases efficiency by providing practices with an all-in-one healthcare solution that automates processes. Improve workflows with material and customization designed to mimic the way individual specialties operate. Using voice-to-text documenting allows physicians to accurately capture patient visits while maintaining engagement. 
  • Meaningful Use Compliance: ONC-ATCB certified software means one less step towards demonstrating meaningful use under the Interoperability Program. It is recognized as a system capable of demonstrating meaningful use and assists medical professionals in doing so. 
  • Lower Costs: Lower administrative costs with billing automation and online functionality. Put power in the hands of patients through online scheduling and pre-appointment paperwork; automate billing processes to further limit administrative needs. 
  • Simplify Communication: Message patients and deliver documentation digitally, hold virtual visits and exchange health information with other organizations directly within the platform. Reduce time spent on the phone to focus on patient care. 
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  • Improved Patient Care: Streamlines access to patient records, allowing for more accurate and timely medical decisions.
  • Enhanced Efficiency: Automates routine tasks such as appointment scheduling and billing, freeing up staff to focus on patient care.
  • Regulatory Compliance: Ensures adherence to healthcare regulations like HIPAA, reducing the risk of costly fines and legal issues.
  • Data Security: Employs advanced encryption and security protocols to protect sensitive patient information from breaches.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Customizable Workflows: Allows practices to tailor the software to their specific needs, enhancing usability and productivity.
  • Patient Engagement: Features patient portals that enable individuals to access their health information and communicate with providers, fostering better patient involvement.
  • Cost Savings: Reduces administrative overhead and minimizes errors, leading to significant financial savings over time.
  • Scalability: Grows with your practice, accommodating increasing patient loads and expanding services without requiring a complete system overhaul.
  • Real-Time Analytics: Provides actionable insights through data analytics, helping practices make informed decisions and improve outcomes.
  • Remote Access: Enables healthcare providers to access patient records and manage tasks from anywhere, enhancing flexibility and responsiveness.
  • Streamlined Billing: Integrates with billing systems to ensure accurate and timely claims processing, reducing denials and improving cash flow.
  • Training and Support: Offers comprehensive training and ongoing support to ensure staff can effectively use the system, minimizing disruptions.
  • Patient Safety: Reduces the risk of medical errors by providing accurate and up-to-date patient information at the point of care.
  • Environmental Impact: Reduces paper usage by digitizing records, contributing to a more sustainable practice.
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  • Patient Portal: Simplify patient communication using a dedicated portal. Patients can access complete medical histories, pay for services online and utilize telehealth capabilities to take an ongoing, active role in their health care. 
  • Kiosk: Install self-check-in kiosks at any practice to improve office efficiency and ease administrative burdens. Patients digitally complete pre-appointment documentation upon arrival. 
  • Telehealth: Conduct virtual visits using secure, HIPAA-compliant video calls. Reduce unnecessary trips to the ER or other healthcare facilities by assessing patient needs from a distance. 
  • Medical Content: Access content for a variety of medical specialties and customize the platform to document care based on specific needs. 
  • Dragon Medical One: Integrate Dragon Medical One speech recognition software to document patient visits using voice-to-text. Remain engaged with patients while adding notes directly into the EHR. 
  • Disease Management: Utilize disease management and health management formulas to locate targeted information. Deliver vital health management instructions to patients at the point of care. 
  • E-Prescribing: Electronically fill prescriptions or approve refill requests. Receive real-time notifications for potential drug interactions when prescribing new medication to patients. 
  • Mobile: Login to the platform using any device with a web browser. Maintain health records and engage in practice management from anywhere. 
  • Lab Clearinghouse: Interface with more than 260 LIS, hospitals and labs to send medical information for testing and receive results. 
  • Practice Management: Automate billing functions, such as invoice creation and posting, by connecting to patient chart data. Generate analytic reports to monitor and improve efficiency. Opt into interfaces with dashboardMD and Clinigence for advanced reporting capabilities. 
  • Online Scheduling and Check In: Incorporate online scheduling into a practice’s existing website. Patients can fill out personal, insurance and health information online prior to visits. Reduce administrative time spent on these tasks to focus attention elsewhere. 
  • Patient Feedback: Gather patient sentiments and feedback using Well iQ surveys. Well iQ surveys are crafted specifically for patient-healthcare relations. 
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  • Dashboard:  Get an operational overview with a visual dashboard that lists several key practice performance indicators' current and historical statistics. 
  • Charting:  Access all patient information such as current vitals, recent and upcoming appointments, documents, lab reports, prescriptions, progress notes and more. Leverage multiple means of documentation such as point and click, voice recognition and free text. 
  • Document Management:  Minimize paper use and store patient documents securely in cloud storage spaces. Scan, store, export and share documents in a variety of supported formats. 
  • E/M Coding:  Maximize practice revenue by automatically determining the most suitable Evaluation and Management (E/M) CPT code for each consultation. 
  • Clinical Decision Support:  Get CDS interventions, reminders and other disease management functionalities for strong clinical decision support. 
  • E-Prescribing:  Get faster access to over 68,000 pharmacies nationwide with Superscripts certification. Create and share prescriptions electronically with greater prescriber mobility, automate prescription renewal requests and authorization. 
  • Lab Integration:  Submit lab orders and receive results electronically with discrete and structured data for meaningful use requirements. Share results with patients through the patient portal. 
  • Scheduling:  Create and view color-coded custom schedules for each provider and location. Enable patients to accept, cancel or reschedule an appointment through the patient portal. Send automated appointment reminders to patients via email. 
  • Communication Management:  Manage patient-provider and inter-staff communication in a secure network through emails, texts and fax. 
  • Patient Portal:  Enable patients to request appointments, prescriptions and refills, access their healthcare information, pay bills and communicate with their provider through a secure HIPAA-compliant platform. 
  • Tele-visit:  Conduct HIPAA-compliant video consultations through Tele-visits. Manage check-ins, appointments and information verification from the patient portal and practice website. Enable charting through voice recognition and free text during the consultation and share consultation summary with the patient at the end of a consultation. 
  • Check-in Kiosk:  Simplify the check-in process through a self-service kiosk enabling patients to provide pre-appointment information such as demographics, consent forms, social and family history and more. 
  • Billing:  Get a detailed view of practice performance with a visual billing dashboard that shows time-based billing summaries. Create and share invoices with patients, collect payments through payment gateway integration. Check statuses of pending and overdue bills to gain insight into financial performance. 
  • Claim Management:  Ensure claim accuracy, minimize denials and get faster payments through comprehensive claim scrubbing. Automatically submit claims with transparent and fully-integrated clearinghouse (EDI simplified) support. 
  • Electronic Remittance Reports:  Use standard-based Electronic Remittance Reports to receive insurance payments electronically. Get detailed breakdowns of payment and medical claims adjudication.  
  • Follow Up and Denial Management:  Automate denial management, get detailed reports of all denials to categorize, correct and resubmit claims and follow-up on accepted, rejected and overdue claims easily. 
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Product Ranking

#83

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#107

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User Sentiment Summary

Great User Sentiment 33 reviews
Great User Sentiment 35 reviews
80%
of users recommend this product

MEDENT has a 'great' User Satisfaction Rating of 80% when considering 33 user reviews from 1 recognized software review sites.

85%
of users recommend this product

Practice EHR has a 'great' User Satisfaction Rating of 85% when considering 35 user reviews from 1 recognized software review sites.

3.98 (33)
4.26 (35)

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: MEDENT offers a user-friendly interface for scheduling appointments, allowing for efficient management of patient visits and reducing administrative burden.
Comprehensive Patient Records: The platform provides a centralized location for storing and accessing complete patient information, including medical history, medications, allergies, and lab results, ensuring that healthcare providers have all necessary data at their fingertips.
Efficient Billing and Coding: MEDENT simplifies the billing and coding process, automating tasks and reducing errors to optimize revenue cycle management for healthcare practices.
Enhanced Patient Engagement: The platform facilitates communication between patients and providers through features such as online appointment scheduling, secure messaging, and access to medical records, empowering patients to actively participate in their healthcare journey.
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Intuitive Interface: Users praise Practice EHR for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Features: The platform offers a wide range of features, including charting, e-prescribing, and patient scheduling, streamlining various aspects of practice management.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Practice EHR, ensuring any issues are addressed promptly.
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Outdated Interface: The user interface appears visually outdated and can feel clunky to navigate, especially compared to more modern EHR solutions.
Limited Customization: Users report difficulty tailoring the system to their specific workflows and preferences, leading to frustration and inefficiencies.
Reporting Challenges: Generating custom reports or extracting specific data from the system can be cumbersome, hindering data analysis and decision-making.
Support Concerns: Some users express dissatisfaction with the responsiveness and effectiveness of customer support, leading to delays in resolving issues.
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Difficult to Use: Users have reported Practice EHR as being unintuitive and difficult to navigate, leading to frustration and decreased efficiency.
Limited Features: Some users have expressed dissatisfaction with the limited functionality of Practice EHR, finding it lacking in features compared to other EHR systems.
Poor Customer Support: Users have reported difficulties in getting timely and effective support from Practice EHR, leading to prolonged downtime and unresolved issues.
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Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.

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Is Practice EHR the "practice" EHR for your practice? Recent user reviews suggest that Practice EHR is a strong contender in the EHR market, particularly for smaller practices looking for a comprehensive and user-friendly solution. Users consistently praise Practice EHR for its intuitive interface, which simplifies complex tasks like charting and billing. One user even compared it to a popular ride-sharing app, stating, "It's as easy to use as ordering an Uber." This ease of use is a major differentiating factor for Practice EHR, as many competing EHRs are known for their steep learning curves. However, Practice EHR is not without its drawbacks. Some users have reported limitations with the reporting features, finding them less robust than those offered by competitors like Epic or Cerner. This limitation could be a dealbreaker for larger practices or those requiring highly specialized reporting capabilities. Overall, Practice EHR appears to be a good fit for smaller practices that prioritize ease of use and affordability over advanced reporting features. Its intuitive design and comprehensive functionality make it a practical choice for practices looking to streamline their operations and improve patient care without breaking the bank.

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