iSalus vs Eyefinity EHR

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Our analysts compared iSalus vs Eyefinity EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

iSalus Software Tool
Eyefinity EHR Software Tool

Product Basics

iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate.

The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.

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Eyefinity is a cloud-based software solution used to streamline the healthcare documentation process. Its patient portal helps with managing patient records including appointment scheduling and billing through an integrated dashboard to increase staff productivity and accuracy.

It assists in pre-forming telehealth video exams based on user patterns and customizable templates for a quick charting experience among ophthalmologists and other multi-specialty practitioners.
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Product Insights

  • Save Money: Solutions from iSalus handle many tasks, including billing, practice management, EHR and EMR. With a cloud-based architecture, iSalus can cover all of your medical needs without needing to be installed locally. 
  • Generate Revenue: With more effective and timely care comes greater potential for revenue and more customers coming through your practice doors. 
  • Serve Patients: You can streamline your patient care procedures — from billing to scheduling and charting — thus allowing you to better serve the patient. Charts are robust and shareable, and billing can be handled promptly, taking additional stressors off the patient. 
  • Maintain Compliance: ISalus’s products are HIPAA and MACRA certified, as well as certified for meaningful use standards, meaning you can protect patient data and protect yourself from fines. 
  • Reduce Clinical Turnover: The family of iSalus products is meant to handle and automate several crucial business functions, reducing stress and ultimately lowering turnover rates. 
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  • Coherence: Use customizable and advanced exam templates to finalize records based on user patterns and personal requirements for quick charting and accurate documentation. 
  • Fewer Errors: Eliminate slow, error-prone processes associated with archaic and conventional documentation methods. Use digital tools to maintain patient records and documentation for fewer errors and improved accuracy in terms of invoicing and claim follow-ups. 
  • Reduce Staff Burden: Minimize cognitive burden and save time by streamlining daily operations through electronic forms, e-prescriptions and scheduling modules. 
  • Improve Communication: Enhance patient communication with physicians and staff members through internal electronic systems. Communicate at each step of the treatment process using a secure patient portal. 
  • Enhance Performance Evaluation: Use IRIS integration or a built-in registry to successfully use MIPS for tracking, reporting and performance evaluation. 
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  • Practice Management: Practice management software enables you to track patients, assign rooms and direct clinicians. It also ensures that providers are equipped with the correct clinical tools for the job, by assigning patients to rooms in tandem with available tools. 
  • Billing: Billing features offer complete integration with other iSalus products, as well as access to a robust team of iSalus billing specialists, who can handle billing tasks from the minute a bill is sent out to when it’s finally processed. The company boasts 100% transparency with its billing features. 
  • Scheduling: This feature enables back-office managers and administrators to seamlessly schedule patients for either follow-ups or critical patient procedures. Schedules are recorded, reminders and alerts can be sent out via SMS or email, and information is automatically entered into a patient’s medical chart. 
  • Patient Portals: With patient portals, patients can gain access to their medical records via a mobile application or an online web portal. It also gives clinicians a chance to ensure patient-provider record parity. 
  • EHR and EMR: A standard feature, iSalus offers EHR and EMR tools. Records are robust, customizable, HIPAA compliant, and most importantly: portable. 
  • Mobile Application: The mobile application is a practice on-the-go. It offers a near-complete mobile practice, with billing, prescribing, scheduling and charting features, all from a clinician’s smartphone. 
  • Meaningful Use, HIPAA and MACRA Certified: All of the company’s products have been certified to meet meaningful use standards and are HIPAA compliant. They offer continual data backups, 256-bit encryption, continual monitoring and storage in a state-of-the-art data center.
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  • Cloud-Based Application: Use cloud technology to access files and records from anywhere across the globe. 
  • Patient Portal: Give clients an intuitive dashboard to self-schedule appointments, view e-prescriptions and book tests and subsequent visits. Use portals to seamlessly bill and provide clients with accurate invoicing statements. 
  • Customizable Dashboard: Omit and create new tabs for an aesthetically pleasing dashboard using customization options. Make changes to calendars and move widgets along with modules to an accessible location. 
  • Claim Tracking: Use advanced analytics to track pending claims that may require follow-ups. Capture records with inaccurate charges and insurance ineligibility to reduce conflicts. 
  • Step-by-Step Direction: Access an intuitive interface with step-by-step instructions for rapidity and efficiency at work. View guidelines on software programming for better understanding and simplified operation. 
  • E-Prescribing: Review patient histories and comprehensive report statements to produce electronic prescriptions and refills. 
  • Exam System: Evaluate and finalize exam records using up-to-date features, customizable dashboards and swift technology. 
  • Interoperable Chart Sharing: Focus on patient charting to give physicians and patients direct access to health reports and healthcare data using CEHRT. Enable effective communication among physicians, pharmacies, patients and staff members with systematic collection methods and accurate analysis. 
  • MIPS Compliance: Minimize audit risk with MIPS to achieve quality reports and enhanced assessment. Enable automatic data submission using built-in registry and IRIS integration. 
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Product Ranking

#34

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#101

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User Sentiment Summary

Good User Sentiment 44 reviews
Good User Sentiment 48 reviews
72%
of users recommend this product

iSalus has a 'good' User Satisfaction Rating of 72% when considering 44 user reviews from 3 recognized software review sites.

76%
of users recommend this product

Eyefinity EHR has a 'good' User Satisfaction Rating of 76% when considering 48 user reviews from 2 recognized software review sites.

2.0 (1)
n/a
3.8 (7)
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n/a
3.77 (24)
3.6 (36)
3.8 (24)

Synopsis of User Ratings and Reviews

Comprehensive Feature Set: iSalus is praised for offering a wide array of features, including patient management, billing, and telehealth, all within a single platform.
Improved Efficiency: Users have reported that iSalus streamlines workflows, which leads to increased efficiency for their practice.
Customizable: The software allows for some level of customization so users can tailor certain features to better suit their needs.
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Streamlined Eye Exams: Eyefinity EHR offers specialized protocols that expedite routine eye exams and documentation, boosting efficiency for practitioners.
Seamless Integration: The software integrates with diagnostic equipment and patient portals, simplifying workflows and centralizing patient information.
Mobile Accessibility: Doctors can access Eyefinity EHR on smartphones and tablets, enabling documentation during patient consultations or outside the office.
Customizable Workflow: The platform's customizable exam templates and smart fields allow practices to tailor the software to their specific needs and preferences.
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Steep Learning Curve: iSalus EHR is often cited as difficult to learn, with an unintuitive user interface that can be challenging for new staff members to master.
Technical Issues: Users frequently report experiencing technical problems such as software glitches, system slowdowns, and difficulties integrating with other systems.
Slow Performance: The system can become slow and cumbersome when handling a high volume of data or when multiple users are accessing it concurrently, impacting efficiency.
Poor Customer Support: Users have expressed frustration with slow response times from the iSalus customer support team, leading to prolonged downtime and unresolved issues.
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Documentation for Newer Technologies: Eyefinity EHR falls short in providing adequate documentation for advanced technologies such as OCT angiography and ERG, potentially hindering efficient data recording and analysis for practices utilizing these technologies.
System Update Disruptions: System updates, while crucial for software enhancement, can occasionally cause disruptions to Eyefinity EHR's functionality, potentially impacting clinical workflows and patient care.
Initial Learning Curve and Occasional Errors: New users may experience an initial learning curve when adapting to Eyefinity EHR, and occasional errors during exam entries have been reported, potentially leading to inaccuracies in patient records or requiring time-consuming corrections.
Unreliable Fax Functionality: The integrated fax functionality within Eyefinity EHR has been reported as unreliable by some users, potentially causing delays in communication with labs, insurance providers, or other healthcare entities.
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User reviews of iSalus from the past year present a mixed bag. While iSalus is lauded by some for its comprehensive features, others find it a bitter pill to swallow due to its clunky interface and intermittent technical hiccups. A standout feature is its all-in-one platform, integrating patient management, billing, and telehealth - a godsend for streamlining workflows. One user lauded the ease of adding new patients and navigating the software compared to other EHR systems. However, the honeymoon phase seems to be short-lived for some, as complaints about freezing screens, an unintuitive interface, and sluggish customer support abound. Some users have even described the system's billing practices as "suspect," which raises serious red flags. Despite these drawbacks, many users appreciate the software's customizability, citing the ability to tailor templates to meet specific documentation needs as a major plus. Ultimately, iSalus seems best suited for those willing to brave the initial learning curve and occasional technical snags in exchange for a feature-rich platform. Smaller practices that prioritize an integrated system over a seamless user experience might find iSalus a good fit.

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Is Eyefinity EHR really a sight for sore eyes in the world of electronic health records? Recent user testimonials suggest that it's a strong contender, particularly for practices prioritizing efficiency and streamlined workflows. Users rave about its intuitive interface for documenting routine eye exams, managing prescriptions, and generating customized reports, praising its ability to significantly reduce administrative burden. This focus on streamlining eye care-specific tasks is a key differentiator, with features like smart fields for visual acuity documentation and seamless integration with diagnostic equipment cited as major time-savers compared to more generic EHR systems. However, no software is without its flaws. Some users have reported occasional system errors and hiccups with updates, highlighting the need for ongoing refinement and robust customer support. Additionally, while Eyefinity EHR excels in handling routine eye care tasks, some users have expressed that documentation features for newer technologies could be more comprehensive. Overall, Eyefinity EHR emerges as a robust and specialized solution tailored for eye care professionals. Its strengths lie in its ability to optimize routine tasks, enhance documentation accuracy, and ultimately improve the patient experience. While minor areas for improvement exist, the overwhelmingly positive user feedback suggests that Eyefinity EHR is a valuable asset for practices seeking to enhance efficiency and deliver top-notch patient care.

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