AdvancedMD vs Intergy

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Our analysts compared AdvancedMD vs Intergy based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.

It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.
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Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.

Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.

Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.

Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.

Pricing is tailored to the specific needs of each practice.

Our Research Process for Intergy

Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.

We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.

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$500/Provider, Monthly
Get a free price quote
Tailored to your specific needs
$500/Provider, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Synchronize Workflow: With integratable features and configurable templates, it helps optimize workflows by connecting an entire facility with multiple departments and other pharmacies and labs. Patient information is updated to the system in real time to provide physicians with all the information they need to properly treat a patient. 
  • Maximize Revenue: Optimizing a facility’s workflow enables users to treat more patients daily without sacrificing its quality, leading to an increase in revenue. 
  • Manage Reputation: Manage online surveys and patient feedback relating to a practice and doctors using AdvancedReputation. Reviews are both easy to fill out and easy for online searchers to see how many reviews users have as well as how well a practice ranks in comparison to other practices. 
  • Scalability: With numerous optional features and tools, it can be tailored to a variety of health specialties of all sizes based on each organization’s unique needs. 
  • Mobility: Applications for iPhone and iPad allow physicians to communicate with patients and provide care whenever and wherever. 
  • Patient Engagement: Patients can be much more involved throughout their entire healthcare process with the use of the patient portal, letting them go online to communicate with their physicians, send refill requests for medication, view lab results and more. 
  • Flexible Treatment Options: Telehealth, patient messaging and patient portals all give clinicians better ways to treat their patients, regardless of the patient’s location or accessibility. 
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  • Claims Management: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its alternatives like athenahealth (89). It enables you to:
    • Generate batch claims to submit multiple claims at once in a single file.
    • Use the CMS-1500 form, the standard health insurance claim form, for billing.
    • Prevent claim errors by catching incomplete or inaccurate details before submission.
    • Create claims easily for services rendered.
    • Track claim history with filters based on dates, insurance type and more.
    • Reconcile claims by matching insurance payments with outstanding invoices to ensure accuracy.
    • Validate claims against billing rules, fee schedules and enrollment statuses for accuracy.
  • Insurance Payments Management: With a score of 90 in insurance payments management, the system surpassed athenahealth by a notable 10 points. It helps you:
    • Resolve denied claims by identifying and addressing the causes.
    • Manage insurance payments using automated electronic remittance advice (ERA).
    • Track claim statuses throughout the submission process.
    • Maintain a comprehensive payer list for billing.
  • Medical Coding: Assign the correct ICD-10, CPT/HPCS, E&M, NPI and taxonomy billing codes to avoid claim denials.
  • Compliance and Security: The platform helps you stay compliant with HIPAA and HL7 standards. It enables you to assign role-based access and set two-factor authentication for security purposes.
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  • Scheduling: Medical scheduling tools allow users to quickly view appointments and patient information by hovering their mouse over the calendar. Additionally, patient visits can be tracked, and recurring appointments can be set while automated patient reminders are sent out, reducing no-shows. 
  • Billing: In addition to collecting patient payments, it is able to verify insurance eligibility automatically while providing users with all the necessary medical billing information in one centralized location.  
  • Clearinghouse: Sweep claims of any coding errors to ensure an accurate claim submission. Any copays, deductibles and additional coverage can be automatically verified prior to a patient’s visit, while on-the-spot insurance checks are also efficient. 
  • Patient Portal: Patients can view lab results, pay bills, message their physicians and request office appointments online using its patient portal. Providers can use the portal to exchange messages with a patient, manage prescription renewal requests and send out alerts and notifications. 
  • E-Prescribing: Electronically prescribe medications — including controlled substances — quickly and easily. Connects facilities to a variety of pharmacies around the US, while users can request refills and access a patient’s medication history anywhere. It uses a combination of personal passphrases and secure tokens to complete DEA-required, two-factor authentication. The AdvancedEPCS system maintains a full DEA audit history. 
  • Telemedicine: Telemedicine features facilitate face-to-face conference conversations and secure transmissions of still images or high-resolution video conference screenshots, and stores them to patient files with HIPAA compliance. Schedule telemedicine appointments and view them in one dashboard calendar. 
  • Smart Dashboard: Automatically prioritize and manage frequent tasks using this role-based dashboard. In addition to health analytics, get alerted on any urgent issues, like abnormal lab results or pending prescriptions and drill down or up into tasks. 
  • Configurable Templates: It can be tailored to a variety of specialties, with note and sub-note templates designed by physicians to optimize workflow while fitting in with a facility’s pre-existing style. 
  • Physician-Oriented Dashboard: It enables physicians to view and schedule appointments, staff and patient messages, referral letters, test results and to-do lists in one location. The physician and their staff can respond to patient appointments or prescription renewal requests, reply to questions or send clinical reports. Its interoffice messaging center also allows physicians to send messages to the staff. 
  • Patient Communication Tools: Select which patients would receive either text or email by choosing from existing criteria or creating a new set. Segment patient lists and send specific messages to enhance patient engagement. It also supports sending sales promotions to patients. 
  • Patient Kiosk Mobile App: Complete intake and consent forms on an iPad. The information is automatically captured and passed to relevant staff to facilitate a faster check-in process for patients. 
  • Health Watcher: HealthWatcher offers auto-alerts and custom healthcare plans to enable patients to follow treatment plans. Its interoperable platform allows it to monitor and trend patient population health. It also allows building custom healthcare plans to manage specific conditions based on factors like age, sex, lab results and diagnosis. 
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  • Billing: Generate and send invoices to patients with just a few clicks. Track patient payments, co-pays, insurance reimbursements and outstanding balances from a single screen. 
  • Claims Management: Create, submit and track insurance claims. Automatically reviews claims for errors or missing information before submission.
  • Denial Resolution: Address denied claims caused by incorrect coding or missing information. Identify the error, input the correct code or complete the required details, and resubmit the claim promptly to ensure resolution.
  • A/R Follow-Up: Gain real-time visibility into unpaid claims and patient dues and send automated payment reminders to patients to ensure timely collections.
  • Medical Coding: Get real-time suggestions for appropriate diagnosis and procedure codes during patient documentation to ensure accurate coding.
  • Clearinghouse: Send claims to clearinghouses to scrub them and eliminate any errors that might cause rejection, expediting reimbursement. 
  • Payment Posting: Automatically apply payments received (from insurance or patients) to the correct accounts, reducing manual entry errors.
  • Document Management: Upload patient lab results, prescriptions or imaging files directly into the system. Link these documents to the patient’s profile for easy access during future visits.
  • Appointment Scheduling: Enable patients to log in to the portal, view available time slots and schedule their appointments at their convenience. Send the patient a confirmation email or text and a reminder closer to the appointment date.
  • Customizable Templates: Choose from over 500 prebuilt, specialty-specific forms tailored to your clinical needs. Edit existing templates or create new ones to match your practice’s workflows. Sync templates with transcription or dictation tools for faster data entry.
  • Electronic Prescribing: Allow providers to electronically prescribe controlled and non-controlled substances directly from the system. Access a patient's controlled substance prescription history before issuing a new prescription. Get real-time alerts for potential drug interactions and allergies during the prescribing process.
  • Practice Analytics: Generate detailed reports on revenue streams, expenses and profitability. Track essential metrics such as patient volume, appointment no-show rates and billing efficiency. Gain insights into outstanding balances, aging reports and collection rates.
  • Patient Portal: Allow patients to access their health information including lab results, medication lists and visit summaries. Enable them to pay their bills online and send messages to their providers from a secure portal.
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Product Ranking

#40

among all
EHR Software

#31

among all
EHR Software

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Analyst Rating Summary

79
77
100
100
88
88
92
83
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Clinical Charts
Medical Billing
Patient Engagement
Platform Security and Compliance
Dashboards and Reporting
Clinical Charts
Electronic Prescriptions
Notes and Templates
Platform Security and Compliance
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AdvancedMD
Intergy
+ Add Product + Add Product
Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 88 92 82 100 62 86 100 70 94 69 100 88 83 100 91 31 100 93 63 94 54 0 25 50 75 100
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100%
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88%
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12%
88%
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92%
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8%
83%
0%
17%
82%
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18%
100%
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100%
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82%
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18%
63%
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37%
38%
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62%
80%
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20%
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87%
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40%
94%
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6%
94%
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6%
69%
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31%
54%
0%
46%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

69%
0%
31%
83%
0%
17%

User Sentiment Summary

Good User Sentiment 452 reviews
Great User Sentiment 166 reviews
75%
of users recommend this product

AdvancedMD has a 'good' User Satisfaction Rating of 75% when considering 452 user reviews from 4 recognized software review sites.

80%
of users recommend this product

Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.

4.0 (14)
3.8 (37)
3.7 (394)
n/a
4.4 (24)
4.2 (98)
3.8 (20)
3.5 (31)

Awards

SelectHub research analysts have evaluated AdvancedMD and concluded it earns best-in-class honors for Medical Billing and Patient Engagement.

Medical Billing Award
Patient Engagement Award

SelectHub research analysts have evaluated Intergy and concluded it earns best-in-class honors for Electronic Prescriptions.

Electronic Prescriptions Award

Synopsis of User Ratings and Reviews

Customization: Of the reviews that mentioned the system’s customization, more than 70% were happy with the customizations available as add-ons to the system.
Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
User-Friendly: About 55% of users who mentioned its user-friendliness found it easy to use and navigate.
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Automated Claim Scrubbing: The system helps you scrub claims for errors before sending them to payers, helping you avoid claim rejections.
Reduced Administrative Burden: Features like automated charge capture, claim scrubbing, and denial management reduce manual intervention and speed up workflows.
Remote Accessibility: Staff can log into the system from home, another office or even while traveling, ensuring billing tasks don’t stop, even if people aren’t in the office.
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Implementation: The vendor does not offer sufficient implementation support, and the system has a steep learning curve, as noted by more than 80% of user reviews that discuss getting the system up and running.
Functionality: Though the system offers a robust list of features, 66% of reviews that discuss features felt that the features’ functionality was lacking in some aspects.
Price: Of the users who mention price in their review, more than 90% were upset with hidden fees and felt that the system’s high price was not worth the money.
Customer Support: Of the reviews that discuss customer service and support, 65% felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues users reported.
Performance: About 94% of reviewers that mentioned performance said that the system is slow and buggy, with recurring crashes and connectivity issues.
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Dependence on Internet Connectivity: Cloud-based systems rely on stable internet connectivity, so disruptions like outages can halt operations.
Data Migration Challenges: Historical data may be incompatible with the new system, requiring manual adjustments or data cleaning.
Inconsistent Customer Support: Vendors without 24/7 support may leave critical problems unresolved during peak hours.
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AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

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Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.

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Screenshots

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