Home > EHR Software > Harris CareTracker > Harris CareTracker vs Compulink

Harris CareTracker vs Compulink

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Our analysts compared Harris CareTracker vs Compulink based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Harris CareTracker Software Tool
Compulink Software Tool
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Product Basics

Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.
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Compulink’s healthcare EHR software provides an all-in-one solution designed to help medical practices to deliver enhanced patient care and achieve business success. It helps speed documentation and streamlines practice workflows. It offers practice management, revenue cycle management, patient engagement tools and more. It provides EDI support, credit card processing, eligibility requests, inventory control and more.

Available on the cloud or a hosted server, users can access it from anywhere at any time via PC, iPad, tablet and smartphone. It is designed to fit specialized practices such as optometry, ophthalmology, orthopedics and more.
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$299 Monthly
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$149/User, Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Chat
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Knowledge Base
24/7 Live Support

Product Insights

  • Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
  • Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
  • Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
  • Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
  • Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
  • Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
  • Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
  • Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
  • Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
  • Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
  • Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
  • Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
  • Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.
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  • Artificial Intelligence: Provides AI technology to benefit automation and workflow assistance where needed. It utilizes real-time data from clinics to optimize efficiency, enhance patient outcomes and increase revenue. 
  • Smart Workflow: Monitors and optimizes patient flow automatically. Let users know who is waiting, where to go next and constant updates for maximum efficiency. Provides reports that enable users to analyze average times by appointment, examination type or tracking station. 
  • Patient Engagement: Offers a mobile patient engagement tool that includes sending personalized messages based on diagnosis, appointment type, practice services and patient education. Send reminders to reduce no-shows and increase on-time payments. 
  • Customization: Leverage customization to fit business needs. Customize templates, reports and more to streamline workflows. 
  • Smart Marketing: Provides automated text/email alerts, wait/reschedule list management and a powerful recall system to help retain patients and build up business. 
  • E-Commerce: Build a unique web store to match the practice's look and feel while including names and logos. All products can be ordered online or by text, and order notifications are sent directly to customers. 
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  • Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
  • Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
  • Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
  • ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
  • Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
  • Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
  • Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
  • Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
  • Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
  • Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
  • Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
  • Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
  • Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
  • Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
  • Document Management: Efficiently manage and store patient documents and records within the system.
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  • Electronic Health Records (EHR): Specialized knowledge includes integrated chief complaints, ICD-10 diagnosis codes, treatment plans and procedures helping practices streamline work processes. 
  • Practice Management: Provides comprehensive practice automation, patient tracking and management, flexible programming and integrated employee productivity tools. It integrates the entire patient workflow to reduce operating costs, maximize revenue and improve patient satisfaction. 
  • Smart Billing: Its automatic insurance billing and scrubbing capability reduces the time needed to generate claims by an estimated 90%. Eligibility, claims and ERA can be planned to run unattended and free up staff time. Edit worklist claims to contribute to AR days reduction and improved cash flow. 
  • E-Prescribing: Simplify the prescription process, reduce errors and access records from anywhere. Provides electronic pharmaceutical connection and delivery via SureScripts, fax, mail and e-renewal processing. 
  • Telehealth: Offers fully integrated real-time video and audio chat functionality to deliver care safely and seamlessly from almost anywhere. Add patient’s records to the call, and connect sessions to patient billing and insurance for faster, precise collections. 
  • Patient Portal: Secure communication and processes between patients and healthcare providers with HIPAA compliance. Patients can view test and lab results, access medical summaries and prescriptions, make payments online and schedule and receive reminders to reduce no-shows. 
  • Inventory Management: Offers optical POS and inventory management solutions, automatic updates on lens catalog and optical plans. It sends orders automatically to major labs and provides detailed cost reporting for products and sales. 
  • Revenue Cycle Management: Assigns a dedicated team of experts who use a robust platform to manage rejection and denial, claims for support, payment posting, detailed reporting and patient billing. 
  • ASAM Assessment: A comprehensive tool for evaluating treatment priorities and recommending the least intensive but safest, most efficient and effective care placement. 
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Product Ranking

#82

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#8

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User Sentiment Summary

Good User Sentiment 17 reviews
Great User Sentiment 297 reviews
75%
of users recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Compulink has a 'great' User Satisfaction Rating of 81% when considering 297 user reviews from 2 recognized software review sites.

n/a
3.5 (26)
3.54 (14)
4.1 (271)
4.7 (3)
n/a

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.
Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.
Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.
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Functionality: Provides comprehensive, robust tools that meet all office needs such as EHR, inventory, billing, practice management and more, as observed by all reviewers who specified its functionality.
Easy: The system is easy to use, navigate, learn and customize, as noted by 96% of users who said it was easy and accessible to use.
Customization: The software is very customizable, and allows users to adapt it to suit their company's needs, as mentioned by all users who talked about customization.
Customer Support: Nearly 97% of users who specified customer support liked that the support team was knowledgeable, courteous, and answered all questions in a very timely manner.
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Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.
Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.
Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.
Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.
Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.
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Learning Curve: All users who talked about the learning curve said that it can take time to master all the available features.
Performance: All users who referred to performance said that the system occasionally has indexing issues that can cause downtime, crashes and freezes.
Updates: Updates to fix bugs often cause other areas of the software that worked fine to glitch, as observed by all users who specified updates.
Inefficient: It takes numerous clicks and searches to complete one workflow, as noted by all users who referred to the process.
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Many users find it easy to use and navigate, but some have expressed concerns about its performance and support. Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with. Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

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Compulink provides robust functionality with an all-in-one database for specialty-specific EHRs, online bill pay, practice management, appointment reminders, telehealth, a patient portal, online scheduling, web registration and more. It is Intuitive and easy to learn and can be customized to meet business needs. It is frequently upgraded with added features for more efficient work processes. However, some reviewers mentioned that updates can cause issues. It can at times be slow, crash and freeze as well. Some tasks require a lot of clicks to complete. Overall, reviewers mentioned that support teams are responsive, knowledgeable, courteous and fixed issues in a timely manner.

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