Harris CareTracker vs ChartLogic

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Our analysts compared Harris CareTracker vs ChartLogic based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Harris CareTracker Software Tool

Product Basics

Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.
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ChartLogic offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, practice management, and medical billing. This software is particularly well-suited for small to mid-sized medical practices seeking to enhance efficiency and accuracy in their operations. Its intuitive interface and robust functionality make it an attractive option for healthcare providers aiming to improve patient care and administrative workflows.

Key benefits of ChartLogic include its ability to reduce paperwork, improve data accuracy, and facilitate better patient outcomes through seamless information sharing. Popular features include customizable templates, voice recognition for note-taking, and integrated billing systems. Users often appreciate the software's ease of use and the responsive customer support.

In terms of pricing, ChartLogic typically operates on a subscription model, with costs varying based on the number of users and specific features required. This flexible pricing structure allows practices to scale their investment according to their needs, making it a cost-effective choice in the EHR market.

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$299 Monthly
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$149 Monthly
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Product Insights

  • Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
  • Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
  • Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
  • Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
  • Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
  • Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
  • Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
  • Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
  • Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
  • Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
  • Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
  • Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
  • Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.
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  • Maintain Compliance: It maintains compliance with medical codes and patient privacy measures like HIPAA and ONC-ACB. 
  • Interoperability: Electronic medical records are built to be securely shared across practices and systems, and ChartLogic is no exception. The software creates records that are securely encrypted for clinicians, and are endlessly portable. 
  • Save Money: With one powerful EMR system, users can accomplish a variety of tasks without needing to branch out to additional software, like speech-to-text or documentation software. 
  • Retain Patients, Generate Additional Income: With efficient software, users can cut down on bottlenecks, and retain patients at their practice instead of having them search for other providers. Keeping patients coming back through a user’s doors means they can generate substantial revenue streams. 
  • Save Time: The software is lightweight, with small resource requirements. Users won’t have to deal with clunky software, and they won’t be slowed down by archaic input methods when they take advantage of ChartLogic’s PrecisionVoice technology. 
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  • Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
  • Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
  • Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
  • ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
  • Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
  • Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
  • Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
  • Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
  • Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
  • Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
  • Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
  • Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
  • Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
  • Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
  • Document Management: Efficiently manage and store patient documents and records within the system.
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  • Browser Agnostic: When delivered in the cloud, users can access the software across operating systems and browsers. In addition to being accessible, it’s also built with responsiveness in mind.
  • Intuitive Dashboard: ChartLogic’s dashboard displays all relevant information in one screen through four key elements of the practice namely Physician ToDos, Patient Information, Active Care, and Schedule.
  • Physician ToDos: This feature provides at-a-glance information for physicians in regards to their next tasks and action items.
  • Managed IT: The company offers a total IT solution, with 24/7 help desk support, security monitoring, system evaluation, security audits, hardware configurations and more.
  • E-Prescription: With E-Prescribe, a patient’s medication orders can be sent electronically to the pharmacy for processing, pick up, and if need be, adjustment. The system can also cross check a patient’s medical history to prevent any medication conflicts.
  • Patient Information: All the information about the patient including their demographic details and history can be accessed from this section of the dashboard.
  • CharLogic Labs: Its EHR’s labs enable providers to process lab orders, view results, create test groups for common tests and build reports in one centralized location. Furthermore, through integration with Change Healthcare’s Clinical Network, the ChartLogic Labs module connects providers to labs across the nation, eliminating labor intensive point-to-point interfaces and management issues.
  • Voice Dictation: With PrecisionVoice technology, clinicians and administrators can take notes and compliment their workflows without ever having to touch pen, pencil or keyboard.
  • Note and Template Builder: The note and template builder can fill a user’s documenting needs while being completely customizable and user-friendly. 
  • Data Share: ChartLogic facilitates complete data access for multiple locations.
  • Patient Tracker: Patient tracking features let users know where a patient is in their treatment, how long they’ve been waiting and more.
  • Referral Reply: Referral reply instantly sends letters for inbound and outbound patient referrals to other clinicians.
  • Interoperability: ChartLogic EHR leverages AI-enabled applications such as voice dictation streamline workflows to improve interoperability. It has standard and custom API/HL7 interfaces that enable physicians to connect to other systems that are currently being used.
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Product Ranking

#82

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EHR Software

#21

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EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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ChartLogic
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 94 100 74 91 88 14 100 97 59 99 20 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 17 reviews
Great User Sentiment 61 reviews
75%
of users recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

80%
of users recommend this product

ChartLogic has a 'great' User Satisfaction Rating of 80% when considering 61 user reviews from 3 recognized software review sites.

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5.0 (1)
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Awards

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SelectHub research analysts have evaluated ChartLogic and concluded it earns best-in-class honors for Clinical Documentation.

Clinical Documentation Award

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.
Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.
Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.
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Intuitive Interface: Users praise ChartLogic's user-friendly design, highlighting its ease of navigation and straightforward workflows, which streamline tasks like patient charting and appointment scheduling.
Comprehensive Features: ChartLogic is lauded for its extensive functionality, covering a wide range of EHR needs, including e-prescribing, medical billing, and patient portal management, eliminating the need for multiple disparate systems.
Strong Customer Support: Users consistently commend ChartLogic's responsive and knowledgeable customer support team, emphasizing their helpfulness in resolving technical issues and providing timely assistance.
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Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.
Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.
Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.
Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.
Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.
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Difficult to Use: Users have reported ChartLogic's interface as being unintuitive and cumbersome to navigate, leading to frustration and decreased efficiency.
Limited Features: Some users have expressed dissatisfaction with the limited functionality of ChartLogic, finding it lacking in features compared to other EHR systems.
Poor Customer Support: Users have reported difficulties in getting timely and effective support from ChartLogic, leading to prolonged downtime and unresolved issues.
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Many users find it easy to use and navigate, but some have expressed concerns about its performance and support. Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with. Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

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Is ChartLogic the logical choice for your practice? Recent user reviews suggest that while ChartLogic offers a robust suite of features, it may not be charting the ideal course for every practice. Users appreciate its intuitive interface and comprehensive features, particularly highlighting its strengths in billing and patient management. For example, users praise the system's ability to efficiently generate claims and track patient information, streamlining administrative tasks. However, some users have voiced concerns about the software's reporting capabilities, finding them to be less robust compared to competitors like Athenahealth or Kareo. A key differentiating factor is ChartLogic's integrated precision voice feature, allowing physicians to navigate and input data using voice commands, a feature not commonly found in other EHR systems. This hands-free functionality is particularly valuable for busy physicians, enabling them to maintain focus on patient care while efficiently documenting encounters. However, some users have reported occasional glitches with the voice recognition, suggesting that this feature, while innovative, may still require some refinement. Overall, ChartLogic appears to be best suited for smaller practices seeking a user-friendly system with strong billing and patient management capabilities. Larger practices with more complex reporting needs may find other EHR solutions more suitable. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user feedback.

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