Genesis Chiropractic vs PrognoCIS

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Our analysts compared Genesis Chiropractic vs PrognoCIS based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.

In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
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PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements.

It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
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$97/User, Monthly
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$249/User, Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 
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  • Patient Insurance Benefit: Quickly identifies and confirms patient insurance benefit eligibility level and copay. 
  • Clearinghouses: Works with many clearinghouses for faster payouts and settlements. 
  • Manage Accounting Books: Efficiently manages accounting books as it easily reconciles patient accounting and insurance billing. 
  • Payments: Allows for quick and easy online patient payments and EOB/ERA processing. 
  • Customized Statements: Reports are highly customizable according to the needs of the practice. 
  • Effective Billing: Creates a system that allows for easily accessible and documentable communication. Claims are not lost between billers and staff and are always on hand and actionable. 
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  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 
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  • Task Assignment: The Task Assignment feature of the billing module creates a comprehensive and easy-to-use financial system for clients. 
  • Expedited Claims Processing: Integrated services ensure accurate information, essential for claims processing. Instead of contacting doctors about claims and medical records, billers can get to records directly. 
  • Transparency for Providers: Doctors can review the financial side of their practice, not just medical records. Providers can check their claims/AR at any time, giving them control over their finances. 
  • Information Submittal is Efficient and Time-Saving: The integrated solution allows for information such as insurance, protected health information and CPT charge codes to be entered automatically. 
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Product Ranking

#89

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#90

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EHR Software

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User Sentiment Summary

Excellent User Sentiment 505 reviews
Great User Sentiment 565 reviews
90%
of users recommend this product

Genesis Chiropractic has a 'excellent' User Satisfaction Rating of 90% when considering 505 user reviews from 2 recognized software review sites.

82%
of users recommend this product

PrognoCIS has a 'great' User Satisfaction Rating of 82% when considering 565 user reviews from 3 recognized software review sites.

n/a
3.5 (3)
4.55 (240)
4.08 (286)
4.5 (265)
4.1 (276)

Awards

Genesis Chiropractic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.
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Streamlined Appointment Scheduling: PrognoCIS offers tools to efficiently manage appointments, including features for scheduling, reminders, and waitlist management. The system also facilitates online appointment booking, allowing patients to schedule appointments at their convenience.
Comprehensive Medical Billing: The platform provides robust medical billing capabilities, encompassing claim scrubbing, electronic remittance advice, and payment posting. PrognoCIS also includes features to manage denials and appeals, helping healthcare providers optimize their revenue cycle management.
Integrated EHR and Practice Management: PrognoCIS seamlessly integrates electronic health records (EHR) with practice management functionalities. This integration streamlines workflows, enabling healthcare professionals to access patient data, manage appointments, and handle billing tasks within a unified system.
Customizable Templates and Reporting: The software offers customizable templates for clinical documentation, allowing healthcare providers to tailor the system to their specific needs and preferences. PrognoCIS also provides comprehensive reporting tools, enabling users to generate insightful reports on various aspects of their practice.
Patient Engagement Tools: PrognoCIS facilitates patient engagement through features such as a patient portal, secure messaging, and telehealth capabilities. These tools empower patients to actively participate in their healthcare journey, enhancing communication and collaboration with their providers.
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Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.
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Steep Learning Curve: The software's interface can be challenging to navigate, especially for new users unfamiliar with its layout and functionalities. The complexity can lead to a longer onboarding process and potential frustration for users who need to quickly adapt to the system.
Outdated Interface: The user interface appears outdated compared to more modern EHR solutions. The lack of a modern and intuitive design can impact user experience and efficiency, potentially hindering user adoption and satisfaction.
Customization Challenges: Customizing the software to fit specific workflows or practice needs can be difficult. The lack of flexibility may require users to adapt their processes to the software's limitations, potentially impacting efficiency and user satisfaction.
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Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs. However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

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PrognoCIS has garnered a reputation as a robust and feature-rich EHR solution, but it's not without its drawbacks. Users rave about its intuitive interface, making it a breeze for healthcare providers of all tech-savviness levels to navigate. The extensive features cover everything from patient charting and medication management to billing and reporting, streamlining workflows and boosting productivity. PrognoCIS's customer support is also a standout, with responsive and knowledgeable representatives always ready to lend a hand. However, the elephant in the room is the cost – PrognoCIS can be a significant investment, especially for smaller practices. Integration with other systems can also be a headache, requiring additional effort and resources. What truly sets PrognoCIS apart is its customizability. Practices can tailor the system to their specific needs, creating custom templates, workflows, and reports. This level of flexibility ensures that PrognoCIS seamlessly integrates into existing processes, rather than forcing practices to adapt to the software. The mobile app is another game-changer, allowing providers to access patient information and chart on the go, which is ideal for those who make house calls or work in multiple locations. However, it's worth noting that the mobile app's e-prescribing functionality could use some improvement. So, who is PrognoCIS best suited for? It's a perfect fit for practices that prioritize a comprehensive and customizable EHR solution and are willing to invest in a premium product. Larger practices with complex workflows will particularly benefit from its extensive features and scalability. However, smaller practices or those on a tight budget might find the cost and integration challenges to be dealbreakers. Ultimately, PrognoCIS is a top-tier EHR that delivers on its promises, but it's essential to weigh the pros and cons carefully before taking the plunge.

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