eMDs vs Zoobook

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Our analysts compared eMDs vs Zoobook based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

eMDs Software Tool
Zoobook Software Tool

Product Basics

EMDs provides healthcare-centered technology to doctors, nurses, administrators and caseworkers. It can help clinicians, therapists and caseworkers track their patients across different medical institutions, as well as provide a comprehensive overview of important clinical history.

Aprima EHR (recently acquired in 2019) comprises the backbone Its parent company’s EHR offering. It’s got a single database to simplify healthcare administration and provides a flexible deployment model — cloud-based, hybrid, or on-premise.
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Zoobook is a comprehensive software solution designed to streamline the management of tasks such as electronic health records (EHR) for healthcare providers. It is particularly well-suited for behavioral health and substance abuse treatment centers due to its specialized features that cater to the unique needs of these facilities. Users benefit from its robust capabilities, including appointment scheduling, billing, and compliance tracking, which enhance operational efficiency and improve patient care.

One of the standout advantages of Zoobook is its user-friendly interface, which simplifies the adoption process for staff members. Additionally, the software's ability to integrate seamlessly with other systems ensures a smooth workflow. Compared to similar products, users often highlight Zoobook's reliability and the responsive customer support that accompanies it. Pricing for Zoobook typically falls within a moderate range, often based on the number of users or the size of the facility, with payment options that can be tailored to monthly or annual plans.

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$399 Monthly
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$100 Monthly
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Tailored to your specific needs
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Product Insights

  • Interoperability: You can safely and securely transfer patient records across systems, reducing redundancy and cutting down on errors and privacy violations. EMDs’s records are adaptable to other systems. 
  • Improve Patient Outcomes: Providers and caseworkers rely on previous medical histories or important case documents to treat patients. With integrated software like eMDs, you can improve patient outcomes by providing up-to-date records and securely storing a patient’s documentation. 
  • Fewer Errors: Transcribing errors and incongruities between records can cost patients (and practices) time and money. EMDs’s features advanced error-prevention features. 
  • Manage Your Practice: EMDs can cover both your medical practice needs as well as your financial needs. It’s a two-in-one solution. 
  • Gain Peace of Mind: An important part of running a practice is meeting data security standards. This product can securely store and transfer information across systems — from hospitals to small practices. 
  • Speed up The Revenue Cycle:  EMDs offers a revenue cycle management tool alongside its medical software offerings. With an enhanced revenue cycle, you can generate higher income, as well as manage your funds. 
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  • Intuitive Graphical and Navigation Interface: Its navigation menu focuses on delivering structure to the employee and easy access to patient’s files, which comply with DMHAS and state regulations. It is very flexible and can be managed with a mouse or a touch screen. Keyboards aren’t necessary.  
  • Integration With Laboratory Software: It automatically integrates and imports urine analysis data from the lab to the EHR with the patient’s records.  
  • Manages Workflow: It creates a workflow that is built around user actions and other important metrics. It empowers supervisors to monitor the staff, clinical activities, referrals, patient’s no-shows, hours worked and more.  
  • Reduces Time Spent on Filing: With its help, a medication reconciliation module and e-prescription feature can be implemented. These inclusions reduce the time spent on filing as it enables staff to maintain records of allergies and medications. 
  • Improves and Measures Productivity of Counselors: It measures the counselor’s efficiency, clinical outcomes, quality measures and accuracy of bills.  
  • Tracks Pending Items: It actively keeps track of pending items, to-do lists and authorizations.  
  • Reduced Time Spent on Preparing Treatment Plans: It has templates that reduce the time counselors spend on preparing treatment plans, reviews, progress notes, assessments and monthly progress reports.  
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  • Mobile Application: The program is designed to be portable — literally. It’s got a robust mobile app that enables clinicians and other medical staff to work from anywhere, regardless of your internet connection. 
  • Deep Interoperability: Operability is a major component in medical software. EMDs can handle simple point-to-point interfaces to health information exchanges and ACOs, or national services like CommonWell and SureScripts. 
  • Flexible Deployment: The product can be deployed on-premise, or in eMDs’s cloud. 
  • Multilingual Patient Portals: Multilingual patient portals allow you to engage your clientele who may not speak English, meaning you can better serve diverse populations. 
  • Reporting: The software offers a reporting package with drill-down capabilities, KPI tracking, and visibility into chart notes. EMDs’s reporting capabilities are certified to help you attest to Merit-based Incentive Payment Systems (MIPS) and Alternative Payment Model participation. 
  • Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet. 
  • Financing Module: Though eMDs comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs. 
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  • Process Automation: Automation is easy to implement and it delivers an instant, easy to maneuver reporting system and referrals.  
  • Customized Design and Development: It is designed to adjust according to the requirements of the facility. Its recent updates include a host of features such as scheduling, documentation and billing.  
  • Bed Management: It helps manage beds’ utilization and their billing. 
  • No Limit on Number of Users: There is no limit on the number of users as the software is priced by license.  
  • E-signatures: It supports e-signatures resulting in staff and physicians not requiring proprietary writing pads.  
  • Integrated Billing: It can submit Medicaid online, generate superbills, manage co-pay and alert for balances.  
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Product Ranking

#79

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EHR Software

#102

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EHR Software

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User Sentiment Summary

Poor User Sentiment 39 reviews
Great User Sentiment 20 reviews
51%
of users recommend this product

eMDs has a 'poor' User Satisfaction Rating of 51% when considering 39 user reviews from 2 recognized software review sites.

84%
of users recommend this product

Zoobook has a 'great' User Satisfaction Rating of 84% when considering 20 user reviews from 2 recognized software review sites.

2.5 (35)
4.2 (10)
n/a
4.2 (10)
3.1 (4)
n/a

Synopsis of User Ratings and Reviews

Streamlined Patient Encounters: eMDs facilitates efficient patient encounters by offering tools for scheduling, charting, and e-prescribing, which can enhance practice workflow and patient care.
Improved Accessibility: eMDs provides remote access to patient records, enabling healthcare providers to review charts, order tests, and communicate with patients securely from various locations.
Enhanced Patient Engagement: The patient portal feature within eMDs empowers patients to actively participate in their healthcare journey by granting them access to their medical records, lab results, and appointment scheduling tools.
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Simplified Scheduling: Users praise Zoobook for streamlining appointment scheduling, allowing them to effortlessly manage bookings and reduce administrative burden.
Centralized Patient Information: Zoobook's ability to consolidate patient data into a single, easily accessible location is a major advantage for users seeking efficient record management.
Improved Communication: Users appreciate Zoobook's communication features, which facilitate seamless interaction between healthcare providers and patients, ultimately enhancing patient care and satisfaction.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the system to specific workflows and preferences can be difficult, often necessitating costly professional services or workarounds.
Usability Issues: Navigating the interface and locating specific information can be time-consuming due to the platform's intricate design and layout.
Performance Concerns: Users frequently report slow loading times and system lags, particularly during peak usage periods or when handling large amounts of data, hindering productivity and efficiency.
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Difficult to Use: Users have reported that Zoobook is not intuitive and requires extensive training to use effectively. This can be a major drawback for healthcare organizations that need a system that is easy to learn and use.
Poor Customer Support: Some users have complained about the quality of customer support provided by Zoobook. They have reported long wait times and unhelpful support staff. This can be frustrating for users who are experiencing problems with the system.
Limited Features: Zoobook may not have all of the features that some healthcare organizations require. For example, it may not have robust reporting capabilities or support for certain medical specialties. This can make it difficult for organizations to use Zoobook to meet all of their needs.
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Reviews from the past year highlight both the good and the not-so-good, giving us a clear picture of where eMDs shines and where it falls short. Users rave about its user-friendly interface, especially for scheduling and charting, making it a breeze for healthcare pros to navigate. The robust reporting features are another big plus, allowing for easy data analysis and informed decision-making. However, eMDs isn't without its quirks. Some users find the system a bit clunky and report occasional glitches and slowdowns. Plus, the customer support experience seems to be a mixed bag, with some users praising its responsiveness while others find it lacking. So, who's the ideal candidate for eMDs? It seems to be a good fit for small to medium-sized practices looking for a user-friendly EHR with solid reporting capabilities. But, if top-notch customer support and a seamless, glitch-free experience are your top priorities, you might want to explore other options. Keep in mind, the tech world is always evolving, so it's a good idea to check out the latest reviews and updates before making your final decision.

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Is Zoobook the "alpha" EHR software in the healthcare jungle? Zoobook is a popular choice for businesses seeking affordable EHR software, but is it the right fit for your needs? Users praise Zoobook for its user-friendly interface, seamless integration with other systems, and budget-friendly pricing. These features are crucial for streamlining workflows and maximizing efficiency. For example, its integration capabilities allow it to connect with other healthcare tools like assessment modules and billing systems, ensuring a smooth and coordinated process. However, some users have expressed concerns about limited features and less-than-stellar customer service. Zoobook caters specifically to the unique requirements of behavioral health and addiction treatment facilities. It offers specialized features like robust referral management functionalities and compliance with regulations in these domains, making it a valuable tool for these specialized practices. However, businesses requiring a more comprehensive suite of features might need to explore alternative options. Overall, Zoobook presents a solid choice for businesses prioritizing affordability and ease of use, particularly those in the behavioral health and addiction treatment sectors. However, those seeking a feature-rich solution with top-notch customer support might find it falls short of their expectations.

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