Elation Health vs PatientClick

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Our analysts compared Elation Health vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Elation Health Software Tool
PatientClick Software Tool

Product Basics

Elation Health offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, patient scheduling, and billing. This platform is particularly well-suited for independent primary care practices due to its user-friendly interface and robust functionality. The software enhances clinical workflows by providing seamless access to patient information, facilitating better care coordination, and improving overall practice efficiency.

Key benefits include improved patient engagement through a patient portal, efficient documentation with customizable templates, and integrated e-prescribing. Popular features such as real-time collaboration tools and intuitive charting capabilities set it apart in the market. Users often praise its ease of use and the quality of customer support, noting that it significantly reduces administrative burdens.

Pricing typically falls within a mid-range bracket, often based on a per-provider, per-month model, making it a cost-effective choice for smaller practices. Compared to similar products, Elation Health is frequently highlighted for its reliability and the positive impact it has on practice operations.

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PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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Product Insights

  • Improve Communication: Enable electronic communication to facilitate safe and seamless doctor-patient connections. Reduce lengthy turn-around times and front-desk inquiry calls by answering individual patient questions using online portals.  
  • Save Time:  Auto-release lab test reports with patient-friendly descriptions and consultation notes to save time communicating with each patient individually. Automate admin tasks, including bill generation, charting and coding to reduce manual workload and increase organizational efficiency. 
  • Enhance Accuracy: Use digital records to enable quick problem identification. Use health analytics and personalized reporting dashboards to predict diagnosis accurately. Automate documentation processes to provide physicians and patients with up-to-date and error-free patient record files around the clock. 
  • Increase Information Security: Enable tools like passwords, pin codes, three-step verification and dual authentication to restrict information access to third parties. Reduce theft, data tampering and misplacement risks by encrypting records to provide direct access to authorized users only.  
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  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
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  • Appointment Scheduling: Manage missed medical appointments by sending out automated alerts to patients and physicians for their upcoming visits. Customize reminder mails to ensure visitors show up on time. Handle skipped, canceled, rescheduled and emergency appointments using a personalized dashboard. 
  • Documentation: Access digital versions of patient files to quickly locate accurate records for high-quality treatment delivery. Enable safe information exchange among providers, admin staff and lab technicians. Promptly review and edit default data to ensure individual patient records are always up to date. Use personalized templates to reduce error rates and duplication. 
  • E-prescribing: Eliminate preventable errors using an electronic system to write, edit and review individual patient prescriptions. Perform automated checks for possible drug interactions and allergies. Spend less time communicating with pharmacies about medication instructions, refill requests, dosage quantities and prior authorizations through seamless automation procedures. 
  • Patient Portal: Reduce front desk calls by communication with patients through texts. Manage individual patient concerns calling using a safe communication platform. Provide treatment information and medical data ahead of time to shorten visit times and enhance patient satisfaction. 
  • Medical Billing: Automate superbill generation by combining each patient’s treatment information with policy details. Electronically formulate patient charts to rectify missing records, handwriting errors and denied claims swiftly.  
  • Telemedicine: Treat patients in a remote environment using a comprehensive set of communication tools. Manage individual treatment procedures, including appointment scheduling, treatment delivery, e-prescribing and billing, with seamless integrations from anywhere across the globe. 
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  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
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Product Ranking

#53

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#113

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User Sentiment Summary

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Fair User Sentiment 18 reviews
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66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

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3.05 (10)
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3.6 (8)

Synopsis of User Ratings and Reviews

User-Friendly Design: Elation Health's intuitive interface simplifies clinical documentation, making it easy for healthcare providers to navigate and use efficiently.
Comprehensive Features: The platform offers a wide range of features, covering core EHR functions such as charting, e-prescribing, and appointment scheduling, to streamline practice workflows.
Strong Customer Support: Users consistently praise Elation Health's responsive and helpful customer support team, ensuring assistance is readily available when needed.
Seamless Integration: The platform integrates with other healthcare systems, such as labs and imaging centers, facilitating smooth data exchange and reducing manual tasks.
Robust Reporting: Elation Health provides powerful reporting capabilities, enabling practices to track key performance indicators, monitor patient populations, and make data-driven decisions.
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Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
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Technical Issues: Users report experiencing occasional technical glitches with the software.
Limited Customization: Some users express a need for more extensive customization options to tailor the platform to their specific workflows.
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Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
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Is Elation Health the software that will finally make your practice *elated*? This intuitive platform has been winning rave reviews, particularly from small to mid-sized practices. Users consistently highlight its user-friendly design, which makes patient management and documentation a breeze. For instance, many appreciate the intuitive charting features and streamlined workflows, allowing them to ditch clunky systems and focus on what matters – patient care. Elation Health's robust features, like appointment scheduling and electronic prescriptions, further contribute to its appeal. However, like a patient with a lingering cough, Elation Health isn't without its drawbacks. Some users have reported occasional technical hiccups and a need for more customizable options. Customer support, while generally responsive, has received its share of mixed reviews, with some users finding it a tad slow. Think of it like waiting for a doctor's appointment – sometimes it's a breeze, other times it's a test of patience. Ultimately, Elation Health is best suited for practices looking for an easy-to-use EHR system that simplifies daily tasks without overwhelming them with complex features. It's like finding a friendly and approachable doctor who speaks your language – you feel comfortable, understood, and confident in their abilities. However, larger practices or those with highly specialized needs might find themselves yearning for more advanced functionalities.

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Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

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