Elation Health vs MEDENT

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Our analysts compared Elation Health vs MEDENT based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Elation Health Software Tool
MEDENT Software Tool

Product Basics

Elation Health offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, patient scheduling, and billing. This platform is particularly well-suited for independent primary care practices due to its user-friendly interface and robust functionality. The software enhances clinical workflows by providing seamless access to patient information, facilitating better care coordination, and improving overall practice efficiency.

Key benefits include improved patient engagement through a patient portal, efficient documentation with customizable templates, and integrated e-prescribing. Popular features such as real-time collaboration tools and intuitive charting capabilities set it apart in the market. Users often praise its ease of use and the quality of customer support, noting that it significantly reduces administrative burdens.

Pricing typically falls within a mid-range bracket, often based on a per-provider, per-month model, making it a cost-effective choice for smaller practices. Compared to similar products, Elation Health is frequently highlighted for its reliability and the positive impact it has on practice operations.

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MEDENT is a medical record solution designed to assist in practice management and patient engagement. It is part of the Carequality network. Carequality promotes nationwide interoperability and allows medical professionals and staff to connect and share information with healthcare organizations in other networks.

Deployment is available in the cloud or through on-site servers. It is equipped to demonstrate meaningful use and has ONC-ATCB certification.
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Product Insights

  • Improve Communication: Enable electronic communication to facilitate safe and seamless doctor-patient connections. Reduce lengthy turn-around times and front-desk inquiry calls by answering individual patient questions using online portals.  
  • Save Time:  Auto-release lab test reports with patient-friendly descriptions and consultation notes to save time communicating with each patient individually. Automate admin tasks, including bill generation, charting and coding to reduce manual workload and increase organizational efficiency. 
  • Enhance Accuracy: Use digital records to enable quick problem identification. Use health analytics and personalized reporting dashboards to predict diagnosis accurately. Automate documentation processes to provide physicians and patients with up-to-date and error-free patient record files around the clock. 
  • Increase Information Security: Enable tools like passwords, pin codes, three-step verification and dual authentication to restrict information access to third parties. Reduce theft, data tampering and misplacement risks by encrypting records to provide direct access to authorized users only.  
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  • Improve Efficiency and Streamline Workflows: Access to medical records, DM/HM information and practice management tools, such as billing and reporting, increases efficiency by providing practices with an all-in-one healthcare solution that automates processes. Improve workflows with material and customization designed to mimic the way individual specialties operate. Using voice-to-text documenting allows physicians to accurately capture patient visits while maintaining engagement. 
  • Meaningful Use Compliance: ONC-ATCB certified software means one less step towards demonstrating meaningful use under the Interoperability Program. It is recognized as a system capable of demonstrating meaningful use and assists medical professionals in doing so. 
  • Lower Costs: Lower administrative costs with billing automation and online functionality. Put power in the hands of patients through online scheduling and pre-appointment paperwork; automate billing processes to further limit administrative needs. 
  • Simplify Communication: Message patients and deliver documentation digitally, hold virtual visits and exchange health information with other organizations directly within the platform. Reduce time spent on the phone to focus on patient care. 
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  • Appointment Scheduling: Manage missed medical appointments by sending out automated alerts to patients and physicians for their upcoming visits. Customize reminder mails to ensure visitors show up on time. Handle skipped, canceled, rescheduled and emergency appointments using a personalized dashboard. 
  • Documentation: Access digital versions of patient files to quickly locate accurate records for high-quality treatment delivery. Enable safe information exchange among providers, admin staff and lab technicians. Promptly review and edit default data to ensure individual patient records are always up to date. Use personalized templates to reduce error rates and duplication. 
  • E-prescribing: Eliminate preventable errors using an electronic system to write, edit and review individual patient prescriptions. Perform automated checks for possible drug interactions and allergies. Spend less time communicating with pharmacies about medication instructions, refill requests, dosage quantities and prior authorizations through seamless automation procedures. 
  • Patient Portal: Reduce front desk calls by communication with patients through texts. Manage individual patient concerns calling using a safe communication platform. Provide treatment information and medical data ahead of time to shorten visit times and enhance patient satisfaction. 
  • Medical Billing: Automate superbill generation by combining each patient’s treatment information with policy details. Electronically formulate patient charts to rectify missing records, handwriting errors and denied claims swiftly.  
  • Telemedicine: Treat patients in a remote environment using a comprehensive set of communication tools. Manage individual treatment procedures, including appointment scheduling, treatment delivery, e-prescribing and billing, with seamless integrations from anywhere across the globe. 
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  • Patient Portal: Simplify patient communication using a dedicated portal. Patients can access complete medical histories, pay for services online and utilize telehealth capabilities to take an ongoing, active role in their health care. 
  • Kiosk: Install self-check-in kiosks at any practice to improve office efficiency and ease administrative burdens. Patients digitally complete pre-appointment documentation upon arrival. 
  • Telehealth: Conduct virtual visits using secure, HIPAA-compliant video calls. Reduce unnecessary trips to the ER or other healthcare facilities by assessing patient needs from a distance. 
  • Medical Content: Access content for a variety of medical specialties and customize the platform to document care based on specific needs. 
  • Dragon Medical One: Integrate Dragon Medical One speech recognition software to document patient visits using voice-to-text. Remain engaged with patients while adding notes directly into the EHR. 
  • Disease Management: Utilize disease management and health management formulas to locate targeted information. Deliver vital health management instructions to patients at the point of care. 
  • E-Prescribing: Electronically fill prescriptions or approve refill requests. Receive real-time notifications for potential drug interactions when prescribing new medication to patients. 
  • Mobile: Login to the platform using any device with a web browser. Maintain health records and engage in practice management from anywhere. 
  • Lab Clearinghouse: Interface with more than 260 LIS, hospitals and labs to send medical information for testing and receive results. 
  • Practice Management: Automate billing functions, such as invoice creation and posting, by connecting to patient chart data. Generate analytic reports to monitor and improve efficiency. Opt into interfaces with dashboardMD and Clinigence for advanced reporting capabilities. 
  • Online Scheduling and Check In: Incorporate online scheduling into a practice’s existing website. Patients can fill out personal, insurance and health information online prior to visits. Reduce administrative time spent on these tasks to focus attention elsewhere. 
  • Patient Feedback: Gather patient sentiments and feedback using Well iQ surveys. Well iQ surveys are crafted specifically for patient-healthcare relations. 
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Product Ranking

#53

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#83

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User Sentiment Summary

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Great User Sentiment 33 reviews
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80%
of users recommend this product

MEDENT has a 'great' User Satisfaction Rating of 80% when considering 33 user reviews from 1 recognized software review sites.

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3.98 (33)

Synopsis of User Ratings and Reviews

User-Friendly Design: Elation Health's intuitive interface simplifies clinical documentation, making it easy for healthcare providers to navigate and use efficiently.
Comprehensive Features: The platform offers a wide range of features, covering core EHR functions such as charting, e-prescribing, and appointment scheduling, to streamline practice workflows.
Strong Customer Support: Users consistently praise Elation Health's responsive and helpful customer support team, ensuring assistance is readily available when needed.
Seamless Integration: The platform integrates with other healthcare systems, such as labs and imaging centers, facilitating smooth data exchange and reducing manual tasks.
Robust Reporting: Elation Health provides powerful reporting capabilities, enabling practices to track key performance indicators, monitor patient populations, and make data-driven decisions.
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Streamlined Appointment Scheduling: MEDENT offers a user-friendly interface for scheduling appointments, allowing for efficient management of patient visits and reducing administrative burden.
Comprehensive Patient Records: The platform provides a centralized location for storing and accessing complete patient information, including medical history, medications, allergies, and lab results, ensuring that healthcare providers have all necessary data at their fingertips.
Efficient Billing and Coding: MEDENT simplifies the billing and coding process, automating tasks and reducing errors to optimize revenue cycle management for healthcare practices.
Enhanced Patient Engagement: The platform facilitates communication between patients and providers through features such as online appointment scheduling, secure messaging, and access to medical records, empowering patients to actively participate in their healthcare journey.
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Technical Issues: Users report experiencing occasional technical glitches with the software.
Limited Customization: Some users express a need for more extensive customization options to tailor the platform to their specific workflows.
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Outdated Interface: The user interface appears visually outdated and can feel clunky to navigate, especially compared to more modern EHR solutions.
Limited Customization: Users report difficulty tailoring the system to their specific workflows and preferences, leading to frustration and inefficiencies.
Reporting Challenges: Generating custom reports or extracting specific data from the system can be cumbersome, hindering data analysis and decision-making.
Support Concerns: Some users express dissatisfaction with the responsiveness and effectiveness of customer support, leading to delays in resolving issues.
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Is Elation Health the software that will finally make your practice *elated*? This intuitive platform has been winning rave reviews, particularly from small to mid-sized practices. Users consistently highlight its user-friendly design, which makes patient management and documentation a breeze. For instance, many appreciate the intuitive charting features and streamlined workflows, allowing them to ditch clunky systems and focus on what matters – patient care. Elation Health's robust features, like appointment scheduling and electronic prescriptions, further contribute to its appeal. However, like a patient with a lingering cough, Elation Health isn't without its drawbacks. Some users have reported occasional technical hiccups and a need for more customizable options. Customer support, while generally responsive, has received its share of mixed reviews, with some users finding it a tad slow. Think of it like waiting for a doctor's appointment – sometimes it's a breeze, other times it's a test of patience. Ultimately, Elation Health is best suited for practices looking for an easy-to-use EHR system that simplifies daily tasks without overwhelming them with complex features. It's like finding a friendly and approachable doctor who speaks your language – you feel comfortable, understood, and confident in their abilities. However, larger practices or those with highly specialized needs might find themselves yearning for more advanced functionalities.

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Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.

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