EHR 24/7 vs Sevocity

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Our analysts compared EHR 24/7 vs Sevocity based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

EHR 24/7 Software Tool
Sevocity Software Tool

Product Basics

EHR 24/7 by OfficeAlly is a cloud-based ONC-ACB certified solution for medical practices of all specialties to maintain paperless patient records and improve patient care. Intuitive, fast and easy to customize, it’s remotely accessible by both patients and providers throughout the day. Its clinical records module ensures compliance with all major government regulations with patient data security, interoperability and confidentiality.

It provides clinical visualizations, e-prescribing, a lab interface and SOAP note templates to streamline patient encounters, progress and care delivery. Accommodate patient access with its data sharing protocols. The vendor also provides billing, scheduling, telehealth and patient engagement modules to enhance its offerings.
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Sevocity EHR is a cloud-based solution that offers flexible healthcare technology support to practices of all sizes and budgets. However, this EHR system is more suited to practices with one to 100 users. It includes e-prescribing, MIPS reporting, an E&M coding calculator, direct email and customizable content.

It also offers unlimited customization, unlimited training and advanced 24/7 support. It can create customized templates and workflows to support businesses and offer additional capacities to manage bi-directional practice management and billing.
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$39.95/Provider, Monthly
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$379/Provider, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Integrates Seamlessly: Create an uninterrupted flow of data through seamless integrations with native or third-party modules. 
    • Continuation of Care: Easily receive comprehensive patient data from or share it with other providers through workflows. 
    • Reduce Data-Entry Errors: Reduce data duplication and errors typically associated with data transcription by integrating with existing practice workflows. 
  • Remain Compliant and Secure: ONC-ACB 2015 certified, it ensures compliance with the 21st Century Cures Act, HIPAA regulations. Also compliant with meaningful use and value-based incentive programs with its robust data access, sharing, privacy, reporting and security protocols. 
  • Value-Based Care Coding: Increase revenues by getting paid for performance. Bundle CPT codes for faster coding. 
  • Faster Patient Encounters: Save time on patient encounters with personalizable documentation templates and real-time access to patient data. 
  • Ease Clinical Burdens: Track patient progress remotely with detailed progress notes and easy-to-understand visualizations. Order and review ordered lab reports and medications, and safely e-prescribe scheduled meds. 
  • Ease of Use: Has an intuitive interface, easy to use and navigate. Customize all its modules according to unique needs. 
  • Improve Patient Satisfaction: Provide a remote web-based portal for patients to seamlessly access relevant clinical data, including clinical summaries, progress information, lab and test results, e-prescriptions and more. 
  • Free Support: Provides robust implementation, training and technical support for free. 
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  • Improved Patient Care: Sevocity's EHR system allows for real-time access to patient records, ensuring that healthcare providers have the most up-to-date information to make informed decisions.
  • Enhanced Efficiency: Automating routine tasks such as appointment scheduling and prescription refills reduces administrative workload, allowing staff to focus on patient care.
  • Customizable Templates: Tailor the EHR system to fit the specific needs of your practice, ensuring that the workflow aligns with your unique processes and specialties.
  • Data Security: Robust encryption and compliance with HIPAA regulations ensure that patient data is protected against unauthorized access and breaches.
  • Interoperability: Seamlessly integrate with other healthcare systems and labs, facilitating the exchange of information and improving coordination of care.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, fostering a more collaborative healthcare experience.
  • Regulatory Compliance: Stay compliant with evolving healthcare regulations through built-in updates and alerts, reducing the risk of penalties and ensuring best practices.
  • Cost Savings: By streamlining operations and reducing paperwork, Sevocity helps practices lower operational costs and improve financial performance.
  • Scalability: Whether you are a small practice or a large healthcare organization, Sevocity can scale to meet your needs, growing alongside your practice.
  • Comprehensive Support: Access to 24/7 customer support ensures that any issues are promptly addressed, minimizing downtime and maintaining productivity.
  • Data Analytics: Utilize built-in reporting tools to analyze patient data, track performance metrics, and make data-driven decisions to improve practice outcomes.
  • Remote Access: Cloud-based access allows healthcare providers to securely access patient records from anywhere, facilitating telehealth services and remote consultations.
  • Training and Onboarding: Comprehensive training programs ensure that staff are proficient in using the system, leading to smoother transitions and higher adoption rates.
  • Patient Safety: Features like medication alerts and allergy warnings help prevent medical errors, enhancing overall patient safety.
  • Revenue Cycle Management: Integrated billing and coding features streamline the revenue cycle, reducing errors and improving cash flow.
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  • Patient Documentation: Provides a centralized database to record and access patient data with ease. It can be utilized along with progress note and documentation templates such as SOAP note formats to facilitate clinical charting. 
  • E-Prescription: Check medication and allergy interactions, formulary alternatives and eligibility benefits to safely e-prescribe and authorize refill requests. EPCS certified, it can transmit prescriptions for controlled substances to pharmacies. 
  • Interoperability: Seamlessly integrate with any of the vendor-owned modules directly, or implement integrations with third-party modules through data standardization and secure APIs. 
  • Compliance Reporting and Visualization: Generate in-depth actionable reports and visualizations on various clinical aspects. 
  • Privacy and Security: Provides HIPAA-compliant patient data privacy and security. 
  • Remote Access: Cloud-based, it allows access to patient data 24/7 from anywhere. Patients can also access clinical progress files and summaries through its web-based portal. 
  • Access Controls: Retain more control over patient data security and privacy with customizable access privileges for all employees. 
  • Lab Interface: Order lab results and test reports. Receive, record and send reports to patients. 
  • Document Management: Add any number of documents to patient charts. 
  • Coding Assistance: Utilize superbills to stack multiple CPT for specific ICD-10 codes. 
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  • Free Data Conversion:  Access patient record retention features, full demographical data, .bak files, PDFs and more. Get free data conversion/migration features to securely transfer legacy data to the system. 
  • Easy Customization:  Get an easy to customize solution with a drag-and-drop interface for dashboards and pre-made custom reports. 
  • Add/Delete Users:  System administrators can add or delete users easily for seamless management. 
  • ONC Compliant:  Maintain ONC compliance and meet meaningful use standards, as of 2015, to enjoy additional federal agency support. 
  • Free Bi-Directional Interface:  Report important records (such as immunization or disease status) to federal and third-party agencies using a bi-directional interface. Allow patients to maintain their records from provider to provider. 
  • E-Prescribing:  Allow clinicians to write prescriptions and quickly send them off to a patient’s preferred pharmacy. 
  • Coding Calculator:  Access a coding calculator to properly code a patient’s chart for billing.
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Product Ranking

#52

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#28

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User Sentiment Summary

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Great User Sentiment 274 reviews
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89%
of users recommend this product

Sevocity has a 'great' User Satisfaction Rating of 89% when considering 274 user reviews from 3 recognized software review sites.

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3.0 (1)
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4.4 (138)
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4.5 (135)

Synopsis of User Ratings and Reviews

User-Friendly Interface: EHR 24/7 is praised for its intuitive design, making it easy for healthcare professionals to navigate and utilize its features effectively.
Comprehensive Features: The software offers a wide range of functionalities, covering various aspects of patient care, such as charting, e-prescribing, and billing, eliminating the need for multiple systems.
Customizable System: EHR 24/7 allows practices to tailor the system to their specific workflows and requirements, ensuring a seamless fit with existing processes.
Robust Reporting: The software provides comprehensive reporting tools, enabling healthcare providers to gain insights into patient data, track performance metrics, and make informed decisions.
Seamless Integration: EHR 24/7 seamlessly integrates with other healthcare systems, such as labs and pharmacies, streamlining workflows and reducing manual data entry.
Reliable Customer Support: Users commend EHR 24/7 for its responsive and helpful customer support team, ensuring any technical issues or questions are addressed promptly.
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Easy to Use: Nearly 95% of users who mention user-friendliness as a determining factor concur that the software is simple and easy to use.
Support: 100% of users who talk about support note that the software offers highly accessible, resourceful and efficient support.
Patient Record Management: Seamless management of patient records was noted by about 67% of users who mention the feature.
Core Functionality: Approximately 90% of users who talk about the product’s core functionality recommend it for its overall features and performance.
Set Up and Onboarding: 100% of the users who talk about implementation and user onboarding mention that the product is easy to set up and learn.
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System Speed: EHR 24/7 has received some reports of slow system performance, which can be frustrating for users who need quick access to patient information.
Customization Options: Some users have expressed a desire for more advanced customization options to tailor the software to their specific practice needs.
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User Interface: An outdated bare-bones interface and complicated navigation can be detrimental, as noted by 64% of users who talk about user interface.
Customization: More than 55% of users who talk about customization concur that it is time-consuming and takes away more from practical usage.
Chart Management: Nearly 57% of users who mention the chart management module concur that it is cumbersome and limiting as only one person can access and edit charts at a time.
Glitches: Slow data processing and freezing issues with every update are a disappointing factor, as mentioned by 100% of users who talk about software issues.
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Is EHR 24/7 all it's cracked up to be? User reviews from the past year suggest it's a reliable option for practices seeking to streamline their electronic health record management. Users rave about its intuitive interface and comprehensive features, particularly its robust patient record management and reporting tools. The system's seamless integration with other healthcare systems is another major plus, saving practices time and reducing errors. However, some users have reported occasional system slowdowns and a learning curve for new users. While customer support generally receives positive feedback, some users have experienced delayed response times during peak periods. EHR 24/7's ability to customize workflows, enhance clinical workflows, and provide secure communication make it a strong contender in the EHR market. These features are critical for practices aiming to optimize productivity, improve patient care coordination, and ensure data security. Overall, EHR 24/7 appears to be a good fit for practices of all sizes looking for a user-friendly and feature-rich EHR system, particularly those already familiar with Office Ally's suite of healthcare solutions.

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Sevocity EHR is a cloud-based solution that offers a high degree of customization, which is a major selling point for many users. They rave about the ability to tailor the system to their specific needs, from creating custom templates to setting up unique workflows for each provider. This level of customization allows practices to streamline their operations and improve efficiency. However, some users have expressed concerns about the learning curve associated with Sevocity. The extensive customization options can be overwhelming for new users, and the system's interface can be complex. Some users have also reported issues with the system's stability and responsiveness, particularly during peak usage times. Despite these drawbacks, Sevocity is a popular choice for practices that require a highly customizable EHR solution. The system's robust features and 24/7 support make it a good fit for practices of all sizes, particularly those with a high volume of patients or complex workflows.

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