EHR 24/7 vs MaximEyes

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Our analysts compared EHR 24/7 vs MaximEyes based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

EHR 24/7 Software Tool
MaximEyes Software Tool

Product Basics

EHR 24/7 by OfficeAlly is a cloud-based ONC-ACB certified solution for medical practices of all specialties to maintain paperless patient records and improve patient care. Intuitive, fast and easy to customize, it’s remotely accessible by both patients and providers throughout the day. Its clinical records module ensures compliance with all major government regulations with patient data security, interoperability and confidentiality.

It provides clinical visualizations, e-prescribing, a lab interface and SOAP note templates to streamline patient encounters, progress and care delivery. Accommodate patient access with its data sharing protocols. The vendor also provides billing, scheduling, telehealth and patient engagement modules to enhance its offerings.
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MaximEyes by First Insight is a cloud-based software solution to manage patient and staff records, generate comprehensive billing statements, track cash flows and maintain database privacies. Its image management capabilities, along with practice and revenue management, streamline workflows by improving staff efficiencies, patient-physician communication and healthcare outcomes.
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$39.95/Provider, Monthly
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$350 Monthly
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Product Insights

  • Integrates Seamlessly: Create an uninterrupted flow of data through seamless integrations with native or third-party modules. 
    • Continuation of Care: Easily receive comprehensive patient data from or share it with other providers through workflows. 
    • Reduce Data-Entry Errors: Reduce data duplication and errors typically associated with data transcription by integrating with existing practice workflows. 
  • Remain Compliant and Secure: ONC-ACB 2015 certified, it ensures compliance with the 21st Century Cures Act, HIPAA regulations. Also compliant with meaningful use and value-based incentive programs with its robust data access, sharing, privacy, reporting and security protocols. 
  • Value-Based Care Coding: Increase revenues by getting paid for performance. Bundle CPT codes for faster coding. 
  • Faster Patient Encounters: Save time on patient encounters with personalizable documentation templates and real-time access to patient data. 
  • Ease Clinical Burdens: Track patient progress remotely with detailed progress notes and easy-to-understand visualizations. Order and review ordered lab reports and medications, and safely e-prescribe scheduled meds. 
  • Ease of Use: Has an intuitive interface, easy to use and navigate. Customize all its modules according to unique needs. 
  • Improve Patient Satisfaction: Provide a remote web-based portal for patients to seamlessly access relevant clinical data, including clinical summaries, progress information, lab and test results, e-prescriptions and more. 
  • Free Support: Provides robust implementation, training and technical support for free. 
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  • Patient Check-In: Prevent staff from forgetting crucial patient details. Review patient records with hyperlinks to previous reports and real-time test results. 
  • Quick Navigation: Enable staff and healthcare professionals to find available slots and reschedule appointments without rekeying individual data. 
  • Save Time: Spend less time looking for documents and codes. Use a modifiable rules engine to build coding confidence and boost workflow efficiency. 
  • Accuracy: Frame electronic orders and statements to enable accurate data charting among physicians, staff members and lab partners. Use a package building option to speed up entries for automatic price updates. 
  • Patient Communication: Engage with patients using HIPAA compliant text appointments. 
  • Revenue Measurement: Target best income-generating opportunities to track staff performances, sales analytics and profitability. 
  • Fewer Errors: Use data capture to optimize workflows and minimize errors in patient documentation and invoicing statements. 
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  • Patient Documentation: Provides a centralized database to record and access patient data with ease. It can be utilized along with progress note and documentation templates such as SOAP note formats to facilitate clinical charting. 
  • E-Prescription: Check medication and allergy interactions, formulary alternatives and eligibility benefits to safely e-prescribe and authorize refill requests. EPCS certified, it can transmit prescriptions for controlled substances to pharmacies. 
  • Interoperability: Seamlessly integrate with any of the vendor-owned modules directly, or implement integrations with third-party modules through data standardization and secure APIs. 
  • Compliance Reporting and Visualization: Generate in-depth actionable reports and visualizations on various clinical aspects. 
  • Privacy and Security: Provides HIPAA-compliant patient data privacy and security. 
  • Remote Access: Cloud-based, it allows access to patient data 24/7 from anywhere. Patients can also access clinical progress files and summaries through its web-based portal. 
  • Access Controls: Retain more control over patient data security and privacy with customizable access privileges for all employees. 
  • Lab Interface: Order lab results and test reports. Receive, record and send reports to patients. 
  • Document Management: Add any number of documents to patient charts. 
  • Coding Assistance: Utilize superbills to stack multiple CPT for specific ICD-10 codes. 
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  • Scheduling: View multiple appointments and up to six other resources on a single window. Enable reminders for patients assigned to waitlists. Use drag-and-drop functionality to manage rescheduling and appointment follow-ups.  
  • Patient Portal: View and capture key patient information including treatment histories, real-time test reports, complaints and insurance claims. 
  • Integrated Database: Streamline workflows with integrated charting. Exchange data, diagnostic instruments and equipment among staff members and healthcare providers. View the same database on multiple devices and enable simultaneous data documentation and editing from multiple sources. 
  • Reporting: Create custom alerts for patient appointments including billing and scheduling to generate accurate healthcare reports. Monitor staff performance and assign duties to work queues. 
  • Demographics: Review patient information on a single window. Navigate to specific patient records using the file structure option.  
  • Personalized Dashboard: Use customizable templates for patient check-in and check-out records and exam reports. 
  • E-Prescribing: Gain access into patients’ medication histories and clinical records to generate electronic prescriptions. Drive medication adherence and improve health outcomes by importing treatment-specific prescriptions by other physicians. 
  • Inventory: Manage, reconcile and generate significant inventory reports to reduce data entries and boost orders. Track sales reports, cost of goods, incomes and profit estimates in real time. 
  • Comprehensive Invoicing: Use superbills to simplify patient statements and bill receipts. Maintain all charges, including various insurance claims, grouped in a single document.  
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Product Ranking

#52

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#119

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User Sentiment Summary

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Great User Sentiment 35 reviews
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87%
of users recommend this product

MaximEyes has a 'great' User Satisfaction Rating of 87% when considering 35 user reviews from 1 recognized software review sites.

n/a
4.37 (35)

Synopsis of User Ratings and Reviews

User-Friendly Interface: EHR 24/7 is praised for its intuitive design, making it easy for healthcare professionals to navigate and utilize its features effectively.
Comprehensive Features: The software offers a wide range of functionalities, covering various aspects of patient care, such as charting, e-prescribing, and billing, eliminating the need for multiple systems.
Customizable System: EHR 24/7 allows practices to tailor the system to their specific workflows and requirements, ensuring a seamless fit with existing processes.
Robust Reporting: The software provides comprehensive reporting tools, enabling healthcare providers to gain insights into patient data, track performance metrics, and make informed decisions.
Seamless Integration: EHR 24/7 seamlessly integrates with other healthcare systems, such as labs and pharmacies, streamlining workflows and reducing manual data entry.
Reliable Customer Support: Users commend EHR 24/7 for its responsive and helpful customer support team, ensuring any technical issues or questions are addressed promptly.
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Intuitive design: Users praise MaximEyes for its user-friendly interface, making it easy to navigate and find information quickly.
Comprehensive features: MaximEyes offers a wide range of features, including scheduling, billing, and electronic health records, covering the essential needs of an eye care practice.
Excellent customer support: Users consistently report positive experiences with MaximEyes' customer support team, highlighting their responsiveness and helpfulness in resolving issues.
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System Speed: EHR 24/7 has received some reports of slow system performance, which can be frustrating for users who need quick access to patient information.
Customization Options: Some users have expressed a desire for more advanced customization options to tailor the software to their specific practice needs.
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Clunky Interface: Users have reported that the software feels outdated and isn't as intuitive to use as other EHR options. Navigating the system and finding information can be cumbersome.
Limited Customer Support: Some users have expressed frustration with the quality and availability of customer support, finding it difficult to get timely help when they encounter issues.
Slow Performance: MaximEyes has been criticized for its slow loading times and overall sluggish performance, which can impact productivity and efficiency in a busy healthcare setting.
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Is EHR 24/7 all it's cracked up to be? User reviews from the past year suggest it's a reliable option for practices seeking to streamline their electronic health record management. Users rave about its intuitive interface and comprehensive features, particularly its robust patient record management and reporting tools. The system's seamless integration with other healthcare systems is another major plus, saving practices time and reducing errors. However, some users have reported occasional system slowdowns and a learning curve for new users. While customer support generally receives positive feedback, some users have experienced delayed response times during peak periods. EHR 24/7's ability to customize workflows, enhance clinical workflows, and provide secure communication make it a strong contender in the EHR market. These features are critical for practices aiming to optimize productivity, improve patient care coordination, and ensure data security. Overall, EHR 24/7 appears to be a good fit for practices of all sizes looking for a user-friendly and feature-rich EHR system, particularly those already familiar with Office Ally's suite of healthcare solutions.

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Want to maximize your practice's efficiency? MaximEyes, an EHR and practice management solution specifically designed for eye care professionals, has garnered a mixed bag of reviews. Users appreciate its robust features, particularly its intuitive interface, comprehensive reporting capabilities, and seamless integration with ophthalmic devices. For instance, many find the system's ability to generate detailed reports on patient demographics, appointment history, and billing information invaluable for streamlining operations and identifying areas for improvement. However, some users have expressed frustration with occasional software glitches and the need for more responsive customer support. Despite these drawbacks, MaximEyes stands out for its specialization in eye care, offering features tailored to the unique needs of ophthalmologists and optometrists. This includes specialized exam templates, image management tools, and integration with the American Optometric Association's MORE Registry. This focus makes MaximEyes a compelling choice for eye care practices seeking a comprehensive, industry-specific solution. While the system's learning curve and occasional technical hiccups might pose challenges for some, its strengths lie in its intuitive design, powerful reporting tools, and specialized features. Ultimately, MaximEyes is best suited for eye care practices seeking a comprehensive, industry-specific solution that can streamline workflows and enhance patient care, but they should be prepared to potentially troubleshoot technical issues and advocate for themselves when seeking customer support.

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