Home > EHR Software > eClinicalWorks > eClinicalWorks vs Practice EHR

eClinicalWorks vs Practice EHR

Last Updated: November 18th, 2024

Our analysts compared eClinicalWorks vs Practice EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.

Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.

Practice EHR is a cloud-based solution that helps healthcare providers handle all the administrative tasks of a medical facility. It includes patient scheduling, electronic medical records, charting, medical billing and claims management in an integrated suite.

Developed for small- to mid-sized businesses, it is a meaningful use certified, HIPAA compliant and customizable.

$300/Provider, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

$179/Provider, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Fewer Errors: The manual entry and reentry of data is prone to mistakes, not to mention handwriting and legibility issues that often occur. Documenting electronically rather than on paper eliminates the worry for any handwritten errors, assuring data is correct (as long as it is entered correctly, that is).
More Accurate Treatment: By reducing human error and incorrect data, practices have a much higher likelihood of providing successful treatment the first time around. EClinicalWorks EHR can recognize health patterns and suggest a diagnosis as well as provide analytics to see how your facility stacks up against others.
Increased Productivity and Efficiency: Using eClinicalWorks EHR allows practitioners to spend less time charting and documenting patient information and focus more on providing quality patient care. By reducing the amount of errors and providing more accurate treatment, it’s natural to see your traffic increase and, in turn, your revenue should follow suit.
More Patient Involvement: With self-service modules for patients, such as appointment scheduling and online doctor-patient visits, patients are encouraged to have more involvement throughout their treatment process. Patients can view their progress notes and lab results in addition to communicating with their practitioner(s) online.
Security of Information: Storing medical information to eClinicalWorks’ cloud-based server allows you to repurpose space being used to store physical documents while assuring the safety and security of sensitive patient data.
24/7 Support: Unlike many other EHR vendors, eClinicalWorks includes 24/7 customer support with no start-up cost.

Improved Patient Care: Streamlines access to patient records, allowing for more accurate and timely medical decisions.
Enhanced Efficiency: Automates routine tasks such as appointment scheduling and billing, freeing up staff to focus on patient care.
Regulatory Compliance: Ensures adherence to healthcare regulations like HIPAA, reducing the risk of costly fines and legal issues.
Data Security: Employs advanced encryption and security protocols to protect sensitive patient information from breaches.
Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
Customizable Workflows: Allows practices to tailor the software to their specific needs, enhancing usability and productivity.
Patient Engagement: Features patient portals that enable individuals to access their health information and communicate with providers, fostering better patient involvement.
Cost Savings: Reduces administrative overhead and minimizes errors, leading to significant financial savings over time.
Scalability: Grows with your practice, accommodating increasing patient loads and expanding services without requiring a complete system overhaul.
Real-Time Analytics: Provides actionable insights through data analytics, helping practices make informed decisions and improve outcomes.
Remote Access: Enables healthcare providers to access patient records and manage tasks from anywhere, enhancing flexibility and responsiveness.
Streamlined Billing: Integrates with billing systems to ensure accurate and timely claims processing, reducing denials and improving cash flow.
Training and Support: Offers comprehensive training and ongoing support to ensure staff can effectively use the system, minimizing disruptions.
Patient Safety: Reduces the risk of medical errors by providing accurate and up-to-date patient information at the point of care.
Environmental Impact: Reduces paper usage by digitizing records, contributing to a more sustainable practice.

Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources.
Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room.
Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers.
Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets.
Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health.
Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics.

Dashboard: Get an operational overview with a visual dashboard that lists several key practice performance indicators' current and historical statistics.
Charting: Access all patient information such as current vitals, recent and upcoming appointments, documents, lab reports, prescriptions, progress notes and more. Leverage multiple means of documentation such as point and click, voice recognition and free text.
Document Management: Minimize paper use and store patient documents securely in cloud storage spaces. Scan, store, export and share documents in a variety of supported formats.
E/M Coding: Maximize practice revenue by automatically determining the most suitable Evaluation and Management (E/M) CPT code for each consultation.
Clinical Decision Support: Get CDS interventions, reminders and other disease management functionalities for strong clinical decision support.
E-Prescribing: Get faster access to over 68,000 pharmacies nationwide with Superscripts certification. Create and share prescriptions electronically with greater prescriber mobility, automate prescription renewal requests and authorization.
Lab Integration: Submit lab orders and receive results electronically with discrete and structured data for meaningful use requirements. Share results with patients through the patient portal.
Scheduling: Create and view color-coded custom schedules for each provider and location. Enable patients to accept, cancel or reschedule an appointment through the patient portal. Send automated appointment reminders to patients via email.
Communication Management: Manage patient-provider and inter-staff communication in a secure network through emails, texts and fax.
Patient Portal: Enable patients to request appointments, prescriptions and refills, access their healthcare information, pay bills and communicate with their provider through a secure HIPAA-compliant platform.
Tele-visit: Conduct HIPAA-compliant video consultations through Tele-visits. Manage check-ins, appointments and information verification from the patient portal and practice website. Enable charting through voice recognition and free text during the consultation and share consultation summary with the patient at the end of a consultation.
Check-in Kiosk: Simplify the check-in process through a self-service kiosk enabling patients to provide pre-appointment information such as demographics, consent forms, social and family history and more.
Billing: Get a detailed view of practice performance with a visual billing dashboard that shows time-based billing summaries. Create and share invoices with patients, collect payments through payment gateway integration. Check statuses of pending and overdue bills to gain insight into financial performance.
Claim Management: Ensure claim accuracy, minimize denials and get faster payments through comprehensive claim scrubbing. Automatically submit claims with transparent and fully-integrated clearinghouse (EDI simplified) support.
Electronic Remittance Reports: Use standard-based Electronic Remittance Reports to receive insurance payments electronically. Get detailed breakdowns of payment and medical claims adjudication.
Follow Up and Denial Management: Automate denial management, get detailed reports of all denials to categorize, correct and resubmit claims and follow-up on accepted, rejected and overdue claims easily.

Product Ranking

#5

among all
EHR Software

#107

among all
EHR Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data

100

we're gathering data

Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eClinicalWorks

Practice EHR

+ Add Product + Add Product

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

75%

13%

12%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

83%

17%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

64%

18%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

63%

37%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

80%

20%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

93%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

73%

27%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

94%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

62%

38%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

86%

14%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

User Sentiment Summary

68%

of users recommend this product

eClinicalWorks has a 'fair' User Satisfaction Rating of 68% when considering 523 user reviews from 3 recognized software review sites.

85%

of users recommend this product

Practice EHR has a 'great' User Satisfaction Rating of 85% when considering 35 user reviews from 1 recognized software review sites.

3.6 (143)

n/a

3.4 (336)

4.26 (35)

3.0 (44)

n/a

Synopsis of User Ratings and Reviews

Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.

Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.

Intuitive Interface: Users praise Practice EHR for its user-friendly design, making it easy to navigate and find information quickly.

Comprehensive Features: The platform offers a wide range of features, including charting, e-prescribing, and patient scheduling, streamlining various aspects of practice management.

Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Practice EHR, ensuring any issues are addressed promptly.

User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.

Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.

Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.

System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.

Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.

Difficult to Use: Users have reported Practice EHR as being unintuitive and difficult to navigate, leading to frustration and decreased efficiency.

Limited Features: Some users have expressed dissatisfaction with the limited functionality of Practice EHR, finding it lacking in features compared to other EHR systems.

Poor Customer Support: Users have reported difficulties in getting timely and effective support from Practice EHR, leading to prolonged downtime and unresolved issues.

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Is Practice EHR the "practice" EHR for your practice? Recent user reviews suggest that Practice EHR is a strong contender in the EHR market, particularly for smaller practices looking for a comprehensive and user-friendly solution. Users consistently praise Practice EHR for its intuitive interface, which simplifies complex tasks like charting and billing. One user even compared it to a popular ride-sharing app, stating, "It's as easy to use as ordering an Uber." This ease of use is a major differentiating factor for Practice EHR, as many competing EHRs are known for their steep learning curves. However, Practice EHR is not without its drawbacks. Some users have reported limitations with the reporting features, finding them less robust than those offered by competitors like Epic or Cerner. This limitation could be a dealbreaker for larger practices or those requiring highly specialized reporting capabilities. Overall, Practice EHR appears to be a good fit for smaller practices that prioritize ease of use and affordability over advanced reporting features. Its intuitive design and comprehensive functionality make it a practical choice for practices looking to streamline their operations and improve patient care without breaking the bank.

Screenshots

Top Alternatives in EHR Software

AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

Related Categories

Acupuncture EHR

Allergy EHR Software

Anesthesia EMR Software

Anesthesia Medical Billing Software

Cardiology EMR Software

Chiropractic EHR Software

Chiropractic Medical Billing Software

Community Health Systems EHR

Dental EMR Software

Dental Medical Billing Software

Dermatology EMR Systems

eMAR Software

EMR Software

EMR Software for Small Practices

Family Practice EHR Software

Gastroenterology EMR Software

Geriatric Care Management Software

Hospital EMR Systems

IVF Software

Massage Medical Billing Software

Medical Billing Services

Medical Billing Software

Medical Collection Services

Medical Collections Software

Medical Patient Messaging System

Medical Practice Management Software

Mobile EHR Apps

Nephrology EMR Software

Neurology EMR Software

OB-GYN EMR Software

ONC-certified EHR Software

Oncology EHR Software

Ophthalmology EHR Software

Optometry EHR Software

Orthopedic EMR Software

Otolaryngology EMR Software

Pain Management EMR Software

Patient Appointment Reminder Software

Patient Intake Software

Patient Scheduling Software

Pediatric EHR Software

Physical Therapy Medical Billing Software

Podiatry EMR Software

Practice Analytics Software

Primary Care EHR Software

Psychiatry EHR Software

Substance Abuse EMR Software

Urgent Care EMR Software

Urology EHR Software

Urology EMR Software

Value-Based Care Solutions

Vision Medical Billing Software

Acupuncture EHR

Allergy EHR Software

Anesthesia EMR Software

Cardiology EMR Software

Chiropractic EHR Software

Community Health Systems EHR

Dental EMR Software

Dermatology EMR Systems

eMAR Software

EMR Software

EMR Software for Small Practices

Family Practice EHR Software

Gastroenterology EMR Software

Geriatric Care Management Software

Hospital EMR Systems

Mobile EHR Apps

Nephrology EMR Software

Neurology EMR Software

OB-GYN EMR Software

ONC-certified EHR Software

Oncology EHR Software

Ophthalmology EHR Software

Optometry EHR Software

Orthopedic EMR Software

Otolaryngology EMR Software

Pain Management EMR Software

Pediatric EHR Software

Podiatry EMR Software

Practice Analytics Software

Primary Care EHR Software

Psychiatry EHR Software

Substance Abuse EMR Software

Urgent Care EMR Software

Urology EHR Software

Urology EMR Software

Value-Based Care Solutions

Compare other software products using the SelectHub platform

Head-to-Head Comparison

eClinicalWorks VS AdvancedMD

eClinicalWorks VS Allscripts Sunrise

eClinicalWorks VS CareCloud Central

eClinicalWorks VS Cerner Practice Management

eClinicalWorks VS ChartLogic

eClinicalWorks VS ChiroFusion

eClinicalWorks VS CureMD

eClinicalWorks VS DrChrono

eClinicalWorks VS DuxWare

eClinicalWorks VS EZClaim

FAQ

How can I do a in-depth comparison of eClinicalWorks and Practice EHR? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which EHR Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order