Our analysts compared eClinicalWorks vs Intergy based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.
Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.
Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.
Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.
Pricing is tailored to the specific needs of each practice.
Our Research Process for Intergy
Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.
We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.
among all EHR Software
eClinicalWorks has a 'fair' User Satisfaction Rating of 68% when considering 523 user reviews from 3 recognized software review sites.
Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated Intergy and concluded it earns best-in-class honors for Electronic Prescriptions.
The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.
Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.
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