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DrChrono vs TalkEHR

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Our analysts compared DrChrono vs TalkEHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DrChrono Software Tool
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TalkEHR Software Tool
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Product Basics

Analyst Rating

86 Detailed Analysis

User Sentiment

Great User Sentiment (529 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Great User Sentiment (8 Reviews)

DrChrono is a cloud-based EHR and medical billing solution that replaces the chaos of paper charts and separate systems with a single, easy-to-use platform for managing all aspects of a medical practice.

For doctors, this means:

  • Effortless Access to Patient Information: Imagine having a patient's medical history — allergies, medications, past visits — at your fingertips.
  • Simplified Appointments and Prescriptions: Schedule appointments and send prescriptions electronically in just a few clicks.

For patients, it means:

  • Taking Control of Their Health: Book appointments, communicate with their doctor and access their own records through the patient portal.
  • Staying on Track: Receive automated reminders for appointments and medication refills.

And for the practice as a whole, the system helps:

  • Get Paid Faster: Automate billing and insurance claims to reduce errors and speed up payments.
  • Improve Financial Health: Track outstanding payments and identify potential billing issues.
  • Negotiate Better Rates: Gain insights to negotiate more effectively with insurance companies.

We tested the system to see how it works in real-world scenarios. Here’s what we think: while mastering the billing module may require some effort and billing data import has limitations, the system’s intuitive interface and accessibility from any device make it a user-friendly option.

A free trial and flexible pricing plans allow you to explore its potential and determine the right fit for your practice.

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talkEHR, a CareCloud product, is a cloud-based software solution for healthcare professionals in any specialty. Equipped with AI functionality, it adapts to workflow patterns to improve productivity. Voice commands and note taking provide physicians the means to efficiently document care while maintaining patient interaction.

Engagement inclusions, such as telehealth and a web portal, promote patients to take an active role in personal healthcare from anywhere. ONC-ATCB and MACRA certifications ensure physicians can remain compliant with electronic healthcare regulations.
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$250/Provider, Monthly
Free Trial is available →
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Tailored to your specific needs
$249/Provider, Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
In Person
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Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Forum
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24/7 Live Support

Product Insights

  • Avoid Claim Denials: In our analysis, the product excelled with a perfect score of 100 for claims management capabilities, outshining competitors like athenahealth (89). It helps you:
    • Fill out CMS-1500 forms.
    • Create and send many claims at once.
    • Look through past claims by date or type.
    • Check all the claim details — like patient info and procedure codes — before sending it to payers.
    • Match payments to bills.
  • Automate Billing, Insurance Checks and Patient Workflow Management: The product achieved a perfect score of 100 for these capabilities:
    • Capturing records of medical services and charges.
    • Keeping a detailed list of charges for exams, procedures and supplies.
    • Helping doctors create and update patient visit records.
    • Checking if a patient’s insurance is valid before their appointment.
    • Automatically checking what medical benefits a patient has, like maternity or cosmetic surgery coverage.
    • Letting patients access health info and advice through the patient portal.
    • Allowing specialists to see patients referred by other doctors and send reports back.
    • Helping doctors refer patients to other specialists.
  • Reduce Medical Coding Errors: In our analysis, the platform scored 98 for assigning the right billing codes like ICD, CPT, HCPCS, NDC and taxonomy codes.
  • Make Data-Driven Decisions: The product scored 88 for features that help you generate aging, billing transactions, revenue, write-off and adjustment reports. You can also access pre-built reports like payment trends and insurance analysis to save time creating them from scratch.
  • Access Data Remotely: The product scored 94 for mobile capabilities, more than its competitors like Oracle Ambulatory EHR (79) and athenahealth (71). It truly stands out for:
    • Tracking claims from submission to payment directly from a phone.
    • Sending messages easily to billers, patients and staff.
    • Offering seamless access to the system on iPhone and Android devices with native apps.
    • Delivering timely alerts for payment reminders, appointments and more through push notifications.
    • Adapting to any device with a responsive web portal for a smooth user experience.
    • Helping practitioners dictate medical notes directly into the app for easy note-taking.
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  • Increase Efficiency: AI and voice command functions allow healthcare providers to navigate the system and document patient records quicker. 
  • Improve Patient Care: Keep the focus on patient interaction during visits by utilizing voice-to-text charting. Increase patient engagement and satisfaction by providing a web-based portal to view health records, schedule appointments, pay bills and communicate with physicians. 
  • Streamline Practice Workflow: Designed to mimic physician interaction, continuously improve electronic workflows with an AI-equipped system. Quickly record patient information with adaptable predictions based on previous use. 
  • Increased Revenue: ONC-ATCB and MACRA/MIPS certification ensures the platform’s ability to demonstrate meaningful use. Meaningful use and compliance with insurance payer regulations mean maximizing reimbursement for claims. 
  • Accessibility: Cloud-based storage and mobile applications provide healthcare professionals with constant access to health records, practice management and financial management tools. Telehealth takes this a step further by allowing practitioners to virtually treat patients. 
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  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
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  • Artificial Intelligence: Improve patient health charting with AI functionality. Receive workflow predictions and suggestions based on prior use to save time recording patient health information. 
  • Voice Interaction: Speak to Allison, an interactive medical voice assistant, to navigate to exact locations within the system. Avoid sifting through extensive menus and get back to providing patient care. 
  • Business Intelligence: Access built-in modules designed to assist with business management. Manage patient payment collections and view data on clinical, financial and operational vitality. 
  • Telehealth: Conduct virtual visits with patients using secure video calling and chat messaging functions. 
  • talkPHR: Offer clients round-the-clock access to health records, treatment plans and prescriptions through a unified patient portal. Patients can access telehealth and billing functions, schedule appointments and take an active role in healthcare. 
  • talkCheckin: Streamline pre- and post-appointment patient processes. Allow patients to check in, auto-populate visit forms using stored information and digitally pay for services using a mobile app. Spend less time focusing on administrative tasks and more time providing care. 
  • talkRx: Manage patient prescriptions digitally. Access patient charts to view old prescriptions or submit new ones and receive warnings for potentially harmful prescription interactions. Electronically respond to refill requests. 
  • talkDictate: Keep the focus on patients during appointments using voice-to-text functions to add chart notes. 
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Product Ranking

#11

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EHR Software

#62

among all
EHR Software

Find out who the leaders are

Analyst Rating Summary

86
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88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DrChrono
TalkEHR
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 94 88 91 94 81 100 88 90 96 73 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 529 reviews
Great User Sentiment 8 reviews
80%
of users recommend this product

DrChrono has a 'great' User Satisfaction Rating of 80% when considering 529 user reviews from 3 recognized software review sites.

80%
of users recommend this product

TalkEHR has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 1 recognized software review sites.

1.5 (3)
n/a
4.2 (39)
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4.0 (8)
4.0 (487)
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Awards

SelectHub research analysts have evaluated DrChrono and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

we're gathering data

Synopsis of User Ratings and Reviews

Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
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Customizable Templates: TalkEHR offers a wide range of customizable templates to streamline documentation, saving clinicians valuable time during patient encounters.
Voice Recognition: TalkEHR's voice recognition capabilities allow for efficient and accurate charting, reducing the need for manual data entry and minimizing errors.
Cloud-Based: As a cloud-based EHR solution, TalkEHR provides accessibility and flexibility, enabling healthcare professionals to access patient information securely from various devices and locations.
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Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.
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Limited Customization: TalkEHR lacks the flexibility for tailoring workflows and features to specific practice needs, leading to potential inefficiencies and user frustration.
Usability Challenges: The platform's interface can feel clunky and unintuitive, making it difficult for users to navigate and complete tasks efficiently. This is particularly true for users accustomed to more modern and streamlined EHR systems.
Customer Support Issues: TalkEHR users frequently report difficulties in obtaining timely and effective assistance from customer support, leading to prolonged resolution times for technical problems and other concerns.
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So, I got the chance to get a free trial access to DrChrono, and here are the key highlights: The platform stands out for its intuitive design, extensive features and customization capabilities. The software is accessible on any device with internet connectivity. Data import from other EHR systems is supported but with certain limitations. It offers four pricing plans and a free trial is available for potential users.It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

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TalkEHR receives praise for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and find the information they need quickly. Users appreciate the platform's robust features, including charting, e-prescribing, and patient engagement tools, which streamline workflows and enhance patient care. TalkEHR's cloud-based nature allows for convenient access from any device with an internet connection, providing flexibility and mobility for healthcare providers. However, some users have reported occasional technical issues and slow loading times, which can disrupt workflow efficiency. Additionally, TalkEHR's pricing structure may be a concern for smaller practices with limited budgets. Compared to similar products like Epic and Cerner, TalkEHR stands out for its ease of use and affordability, making it an attractive option for independent practices and smaller healthcare organizations. Its comprehensive features and focus on user experience make it a valuable tool for healthcare professionals seeking to improve efficiency and patient care. However, larger healthcare systems with complex requirements may find that TalkEHR lacks the advanced functionalities and scalability offered by its enterprise-level competitors.   Overall, TalkEHR is best suited for small to medium-sized healthcare practices that prioritize user-friendliness, affordability, and a comprehensive set of features. Its intuitive design and cloud-based accessibility make it an ideal choice for practices looking to streamline workflows, enhance patient engagement, and improve overall efficiency. However, it's important to note that the healthcare technology landscape is constantly evolving, so it's always a good idea to check for the latest information and updates on TalkEHR and its competitors.

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Screenshots

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Head-to-Head Comparison

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