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DrChrono vs RevolutionEHR

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Our analysts compared DrChrono vs RevolutionEHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DrChrono Software Tool
SelectHub Award Winner
RevolutionEHR Software Tool
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Product Basics

Analyst Rating

86 Detailed Analysis

User Sentiment

Great User Sentiment (529 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Fair User Sentiment (1 Reviews)

DrChrono is a cloud-based EHR and medical billing solution that replaces the chaos of paper charts and separate systems with a single, easy-to-use platform for managing all aspects of a medical practice.

For doctors, this means:

  • Effortless Access to Patient Information: Imagine having a patient's medical history — allergies, medications, past visits — at your fingertips.
  • Simplified Appointments and Prescriptions: Schedule appointments and send prescriptions electronically in just a few clicks.

For patients, it means:

  • Taking Control of Their Health: Book appointments, communicate with their doctor and access their own records through the patient portal.
  • Staying on Track: Receive automated reminders for appointments and medication refills.

And for the practice as a whole, the system helps:

  • Get Paid Faster: Automate billing and insurance claims to reduce errors and speed up payments.
  • Improve Financial Health: Track outstanding payments and identify potential billing issues.
  • Negotiate Better Rates: Gain insights to negotiate more effectively with insurance companies.

We tested the system to see how it works in real-world scenarios. Here’s what we think: while mastering the billing module may require some effort and billing data import has limitations, the system’s intuitive interface and accessibility from any device make it a user-friendly option.

A free trial and flexible pricing plans allow you to explore its potential and determine the right fit for your practice.

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RevolutionEHR is a solution designed specifically for healthcare providers in the field of optometry. Its cloud-based deployment assists in cutting down administrative tasks, storing and comparing eye imaging and providing practitioners with on-the-go access to patient medical records through an encrypted, HIPAA-compliant mobile app.

Integratable with eye care imaging and refractive devices, it reduces time spent manually recording test results, freeing more time for patient engagement. It includes a patient portal and messaging to streamline patient access to medical records and doctor-patient communication.
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$250/Provider, Monthly
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Tailored to your specific needs
$299 Monthly
Free Trial is available →
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Avoid Claim Denials: In our analysis, the product excelled with a perfect score of 100 for claims management capabilities, outshining competitors like athenahealth (89). It helps you:
    • Fill out CMS-1500 forms.
    • Create and send many claims at once.
    • Look through past claims by date or type.
    • Check all the claim details — like patient info and procedure codes — before sending it to payers.
    • Match payments to bills.
  • Automate Billing, Insurance Checks and Patient Workflow Management: The product achieved a perfect score of 100 for these capabilities:
    • Capturing records of medical services and charges.
    • Keeping a detailed list of charges for exams, procedures and supplies.
    • Helping doctors create and update patient visit records.
    • Checking if a patient’s insurance is valid before their appointment.
    • Automatically checking what medical benefits a patient has, like maternity or cosmetic surgery coverage.
    • Letting patients access health info and advice through the patient portal.
    • Allowing specialists to see patients referred by other doctors and send reports back.
    • Helping doctors refer patients to other specialists.
  • Reduce Medical Coding Errors: In our analysis, the platform scored 98 for assigning the right billing codes like ICD, CPT, HCPCS, NDC and taxonomy codes.
  • Make Data-Driven Decisions: The product scored 88 for features that help you generate aging, billing transactions, revenue, write-off and adjustment reports. You can also access pre-built reports like payment trends and insurance analysis to save time creating them from scratch.
  • Access Data Remotely: The product scored 94 for mobile capabilities, more than its competitors like Oracle Ambulatory EHR (79) and athenahealth (71). It truly stands out for:
    • Tracking claims from submission to payment directly from a phone.
    • Sending messages easily to billers, patients and staff.
    • Offering seamless access to the system on iPhone and Android devices with native apps.
    • Delivering timely alerts for payment reminders, appointments and more through push notifications.
    • Adapting to any device with a responsive web portal for a smooth user experience.
    • Helping practitioners dictate medical notes directly into the app for easy note-taking.
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  • Simplified Practice Management: Automated data entry and administrative tasks help simplify practice management. Online scheduling, imaging device integration and automated registration and surveying make it easier to manage patient health records. 
  • Increased Patient Engagement: Features such as patient access to medical records and built-in, HIPAA-compliant messaging help increase patient-doctor engagement. Increased engagement leads to increasingly satisfied patients and promotes return visits. 
  • Accessibility: Cloud-based storage means health records and practice management tools are accessible from anywhere, anytime. With a dedicated mobile companion app, eye care practitioners can efficiently connect to the platform using a smartphone. 
  • Increased Revenue: With simplified practice management and increased patient satisfaction comes increased revenue. Dedicate more time to meeting with patients to increase cash flow. 
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  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
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  • SmartFlow: Connect with corrective vision product suppliers to automate ordering processes. Send prescription glasses and contact lens orders to suppliers directly from the platform. 
  • RevAspire: Outsource CMS reporting tasks to free up more time for patient care. Receive one-on-one support to meet incentive program requirements. 
  • RevIntegrator: Connect refractive and imaging devices directly to the platform to automatically gather and input information into a patient’s health records. Reduce time spent manually entering medical information. 
  • RevConnect: Engage with patients from the platform and manage text and email communications in one place. View appointments and order status updates, track performance data in dashboards and send patient reminders. 
    • Campaigns: Send custom email blasts to specific clients based on demographics or defined parameters. Leverage reporting data to target specific patients. 
  • RevDirect: Communicate with healthcare professionals using secure, HIPAA-compliant messaging functions. Adhere to Direct Protocol while sharing patient medical records directly from the EHR. 
  • RevImaging: Store and view patient images alongside medical records. Compare multiple images side by side to track disease progression or monitor year-to-year patient eye health. 
  • RevIntake: Reduce time spent on administrative tasks during appointments by electronically collecting patient information prior to visits. 
    • Registration: Customize forms for specific appointment types, patients or insurance providers. Send, receive and store registration documents digitally and set automated patient reminders for uncompleted forms. 
    • Scheduling: Incorporate scheduling functionality into an optometrist’s website. Patients schedule visits online, and information is uploaded to the platform for viewing and management. 
    • Surveys: Create custom surveys for patients after appointments. Virtually send survey prompts and links to online review sites. 
  • RevPayments: Collect patient payments directly within the portal. Link credit card terminals or manually enter in payment information for processing. Automatically update expired credit card information to reduce declined payments. 
  • myRev: Manage patient health records on the go with a dedicated mobile app connected to the web-based platform. 
read more...

Product Ranking

#11

among all
EHR Software

#65

among all
EHR Software

Find out who the leaders are

Analyst Rating Summary

86
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88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 529 reviews
Fair User Sentiment 1 reviews
80%
of users recommend this product

DrChrono has a 'great' User Satisfaction Rating of 80% when considering 529 user reviews from 3 recognized software review sites.

60%
of users recommend this product

RevolutionEHR has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

1.5 (3)
n/a
4.2 (39)
n/a
4.0 (487)
3.0 (1)

Awards

SelectHub research analysts have evaluated DrChrono and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

we're gathering data

Synopsis of User Ratings and Reviews

Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
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Streamlined Appointment Scheduling: RevolutionEHR offers tools to simplify appointment scheduling, including features for managing patient waitlists and sending automated appointment reminders.
Efficient Patient Records Management: The platform provides a centralized location for storing and accessing patient records, making it easy for healthcare providers to manage patient information efficiently.
Improved Patient Engagement: RevolutionEHR includes features that can help improve patient engagement, such as the ability for patients to schedule appointments and access their medical records online.
Enhanced Practice Management: The platform offers tools to help healthcare practices manage their operations more effectively, including features for billing, reporting, and analytics.
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Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.
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Steep Learning Curve: RevolutionEHR is not considered user-friendly and can be challenging to learn, especially for new users with limited EHR experience. The interface is complex and may require extensive training to navigate effectively.
Customization Challenges: Customizing RevolutionEHR to fit specific workflows can be difficult and time-consuming. Some users have reported limitations in tailoring the system to their unique needs, leading to frustration and inefficiencies.
Reporting Limitations: Generating reports in RevolutionEHR can be cumbersome, and the available reporting options may not meet the needs of all users. Some users have expressed dissatisfaction with the flexibility and comprehensiveness of the reporting features.
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So, I got the chance to get a free trial access to DrChrono, and here are the key highlights: The platform stands out for its intuitive design, extensive features and customization capabilities. The software is accessible on any device with internet connectivity. Data import from other EHR systems is supported but with certain limitations. It offers four pricing plans and a free trial is available for potential users.It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

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Has your current EHR left you feeling like it's time for a revolution?  Let's take a look at how users feel about RevolutionEHR after a year of use.  Overall, users appreciate the comprehensive nature of the platform, which includes features for scheduling, billing, and patient engagement, making it a one-stop shop for practice management.  The user interface is generally considered intuitive and easy to navigate, even for those with limited technical experience.  RevolutionEHR also offers robust reporting capabilities, allowing practices to track key metrics and identify areas for improvement.  However, some users have reported occasional glitches and slowdowns, particularly during peak usage times.  Additionally, the customer support experience has been mixed, with some users finding it helpful and responsive, while others have experienced long wait times and unhelpful responses.  RevolutionEHR stands out from its competitors due to its integrated patient portal, which allows patients to easily access their medical records, schedule appointments, and communicate with their providers.  This focus on patient engagement is a major differentiator for RevolutionEHR and is highly valued by users.  The platform also offers a wide range of customization options, allowing practices to tailor the system to their specific needs.  RevolutionEHR is best suited for small to medium-sized practices that are looking for a comprehensive and user-friendly EHR solution.  The platform's integrated features and focus on patient engagement make it an ideal choice for practices that want to improve efficiency and provide a better patient experience.  However, practices with a high volume of patients or complex workflows may want to consider other options, as RevolutionEHR may not be able to meet their needs.  Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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Screenshots

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