chirotouch vs PatientClick

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Our analysts compared chirotouch vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

chirotouch Software Tool
PatientClick Software Tool

Product Basics

ChiroTouch is a cloud-based software designed to help chiropractors efficiently manage their practices. It offers a comprehensive solution for tasks like electronic health records (EHR), patient scheduling, billing, and marketing. ChiroTouch is particularly well-suited for chiropractors seeking a complete practice management system due to its wide range of features. Some key benefits include streamlined workflows, improved patient care, and increased profitability.

Popular features encompass EHR management, appointment scheduling, billing and insurance processing, and integrated marketing tools. Users appreciate its intuitive interface and user-friendly design, making it easy to navigate and implement. Regarding pricing, ChiroTouch offers various plans to accommodate different practice sizes and needs. While specific pricing details may vary, it's recommended to contact ChiroTouch directly for the most up-to-date information.

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PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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Product Insights

  • Streamlined Patient Management: ChiroTouch simplifies the process of managing patient records, appointments, and billing, allowing healthcare providers to focus more on patient care rather than administrative tasks.
  • Enhanced Documentation Accuracy: With its intuitive EHR system, ChiroTouch ensures that all patient information is accurately recorded and easily accessible, reducing the likelihood of errors and improving overall treatment outcomes.
  • Improved Billing Efficiency: The software automates the billing process, ensuring that claims are processed quickly and accurately. This leads to faster reimbursements and reduces the time staff spend on manual billing tasks.
  • Customizable Templates: ChiroTouch offers a variety of customizable templates for patient notes and documentation, allowing practitioners to tailor the software to their specific needs and workflow, enhancing efficiency and productivity.
  • Seamless Integration: It integrates smoothly with other office systems and software, facilitating a cohesive workflow and eliminating the need for multiple disparate systems.
  • Robust Reporting Capabilities: ChiroTouch provides comprehensive reporting tools that help practices monitor their performance, identify trends, and make informed decisions based on real-time data.
  • Increased Patient Satisfaction: By streamlining the check-in process and reducing wait times through efficient scheduling, ChiroTouch contributes to a more positive patient experience.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and compliance with healthcare regulations, giving both practitioners and patients peace of mind.
  • Mobile Accessibility: ChiroTouch's mobile app allows practitioners to access patient records and manage their practice from anywhere, providing flexibility and enhancing the ability to provide timely care.
  • Support and Training: ChiroTouch offers comprehensive support and training resources, ensuring that practices can fully utilize the software's capabilities and address any issues promptly.
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  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
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  • Patient Records Management:  Streamline caregiving with digitized patient profiles with vital information for contact and communication, diagnosis and treatment plan, appointments, treatment history and more. 
  • Appointment Management:  Schedule and manage appointments electronically. Enable patients to set up their own appointments and fill out intake forms through a dedicated patient portal to optimize the intake process. Communicate with patients through a secure system and send email and text reminders for upcoming appointments. 
  • Billing & Invoicing:  Create and share invoices over email and text with embedded payment links. Make the billing process faster by automatically saving patients’ payment information and enabling bill payment in person, online or using contactless devices. 
  • Outcome Assessment:  Record clinical outcome assessments with pre-built templates for patient-reported and clinician-reported outcomes. Track patient progress, increase patient engagement and analyze clinical practice efficiently. 
  • SOAP Notes:  Maintain a bulleted list of subjective, objective, assessment and plan (SOAP) to track a patient’s progress diligently and keep all related information organized in one place. 
  • Claims Management:  Verify insurance eligibility and perform claims scrubbing in accordance with HIPAA compliance to reduce unqualified or unsolved claims. 
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  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
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Product Ranking

#59

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#113

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User Sentiment Summary

Great User Sentiment 1613 reviews
Fair User Sentiment 18 reviews
80%
of users recommend this product

chirotouch has a 'great' User Satisfaction Rating of 80% when considering 1613 user reviews from 2 recognized software review sites.

66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

3.97 (804)
3.05 (10)
4.0 (809)
3.6 (8)

Synopsis of User Ratings and Reviews

Customization: Users appreciate the ability to tailor the system to their specific workflow and preferences, such as creating custom macros and templates for frequently used tasks.
Cloud-Based: ChiroTouch's cloud-based nature allows access from any device with an internet connection, providing flexibility and convenience for practitioners on the go or with multiple practice locations.
Integrations: The software integrates with various other tools and services commonly used in chiropractic practices, such as billing systems, X-ray software, and patient engagement platforms, streamlining operations and reducing the need for manual data entry.
Support: ChiroTouch offers comprehensive customer support options, including phone, email, and live chat, ensuring that users can get assistance when needed.
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Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
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Steep Learning Curve: The software's interface can feel overwhelming for new users due to its extensive features and functionalities. Efficient navigation may require additional training or support.
Customization Challenges: While Chirotouch offers customization options, some users find the process to be complex and time-consuming, especially for practices with unique workflows or specific requirements.
Customer Support Concerns: Several users have reported difficulties reaching customer support or experiencing long wait times for assistance, which can be frustrating when encountering urgent issues.
Cost Considerations: The pricing structure, which often involves upfront costs and ongoing fees, may present a significant investment for smaller practices or those with budget constraints.
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Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
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ChiroTouch is like having a chiropractic assistant by your side. ChiroTouch has garnered a mixed bag of reviews over the past year. Some users rave about its intuitive interface and comprehensive features, finding it a breeze to navigate and appreciate the all-in-one solution for EHR, billing, scheduling, and patient communication. ChiroTouch seems to hit the sweet spot for chiropractors seeking a streamlined workflow, especially those transitioning from juggling multiple software programs. The ability to access patient information, schedule appointments, and process billing from a single platform is a major draw for busy practices. However, not all sunshine and rainbows, as some users point out the hefty price tag and occasional hiccups with customer support. ChiroTouch's pricing structure can be a hurdle for smaller practices or those just starting out. Additionally, while the software boasts a robust feature set, some users find certain functionalities, like customizing reports, to be less intuitive than desired. This highlights the importance of thorough research and possibly a demo before committing to ChiroTouch. Despite these drawbacks, ChiroTouch appears to be a solid choice for established chiropractic practices seeking a comprehensive and integrated EHR solution. Its user-friendly interface, extensive features, and focus on chiropractic workflows make it a valuable tool for streamlining operations and enhancing patient care. If you're a chiropractor looking to up your practice management game, ChiroTouch might just be the missing piece to your puzzle.

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Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

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