chirotouch vs Acumen Epic Connect

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Our analysts compared chirotouch vs Acumen Epic Connect based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

chirotouch Software Tool

Product Basics

ChiroTouch is a cloud-based software designed to help chiropractors efficiently manage their practices. It offers a comprehensive solution for tasks like electronic health records (EHR), patient scheduling, billing, and marketing. ChiroTouch is particularly well-suited for chiropractors seeking a complete practice management system due to its wide range of features. Some key benefits include streamlined workflows, improved patient care, and increased profitability.

Popular features encompass EHR management, appointment scheduling, billing and insurance processing, and integrated marketing tools. Users appreciate its intuitive interface and user-friendly design, making it easy to navigate and implement. Regarding pricing, ChiroTouch offers various plans to accommodate different practice sizes and needs. While specific pricing details may vary, it's recommended to contact ChiroTouch directly for the most up-to-date information.

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Acumen Epic Connect, developed by Acumen Physician Solutions, is a sophisticated software designed to streamline the management of electronic health records (EHR). This platform is particularly well-suited for healthcare providers and organizations seeking an efficient way to handle patient data, scheduling, and billing within a unified system. The software stands out for its ability to integrate seamlessly with existing healthcare systems, offering significant benefits such as improved patient care through better data management and enhanced operational efficiency. Among its popular features are customizable workflows, comprehensive data analytics, and robust security measures, all of which contribute to its appeal among healthcare professionals. When compared to similar products, users often highlight Acumen Epic Connect's user-friendly interface and the responsive customer support as key advantages. Pricing considerations for the software typically involve a range based on the size of the practice and the specific features required, with payment options that can accommodate varying budgetary needs.
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$159 Monthly
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$300/Provider, Monthly
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Product Insights

  • Streamlined Patient Management: ChiroTouch simplifies the process of managing patient records, appointments, and billing, allowing healthcare providers to focus more on patient care rather than administrative tasks.
  • Enhanced Documentation Accuracy: With its intuitive EHR system, ChiroTouch ensures that all patient information is accurately recorded and easily accessible, reducing the likelihood of errors and improving overall treatment outcomes.
  • Improved Billing Efficiency: The software automates the billing process, ensuring that claims are processed quickly and accurately. This leads to faster reimbursements and reduces the time staff spend on manual billing tasks.
  • Customizable Templates: ChiroTouch offers a variety of customizable templates for patient notes and documentation, allowing practitioners to tailor the software to their specific needs and workflow, enhancing efficiency and productivity.
  • Seamless Integration: It integrates smoothly with other office systems and software, facilitating a cohesive workflow and eliminating the need for multiple disparate systems.
  • Robust Reporting Capabilities: ChiroTouch provides comprehensive reporting tools that help practices monitor their performance, identify trends, and make informed decisions based on real-time data.
  • Increased Patient Satisfaction: By streamlining the check-in process and reducing wait times through efficient scheduling, ChiroTouch contributes to a more positive patient experience.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and compliance with healthcare regulations, giving both practitioners and patients peace of mind.
  • Mobile Accessibility: ChiroTouch's mobile app allows practitioners to access patient records and manage their practice from anywhere, providing flexibility and enhancing the ability to provide timely care.
  • Support and Training: ChiroTouch offers comprehensive support and training resources, ensuring that practices can fully utilize the software's capabilities and address any issues promptly.
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  • Boost Revenue: Improve collection rate and generate precise invoices using revenue cycle management modules. 
  • Improve Productivity: Automate clinical processes to lower administrative burdens and eliminate duplicate entries. Grant access permissions to employees to protect sensitive data. 
  • Enhance Patient Experiences: Enable clients to view educational materials via the patient portal. Encourage patients to make online payments using debit or credit cards. 
  • Ensure Compliance: Assign accurate codes, follow nephrology billing guidelines and stay updated about HIPAA and ICD standards. It’s ONC-ATCB and CCHIT certified. 
  • Interoperability: Exchange patient data with other health care providers to optimize health outcomes. Enable customers to authorize data transfer using a one-time access code. 
  • Deliver Value-based Care: Leverage population health and patient engagement functionalities to manage patients’ treatment plans, reduce costs and improve the quality of care. 
  • Stay Mobile: Access data from remote locations using iOS or Android devices. Auto-transfer patient information to the dialysis unit to save time. 
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  • Patient Records Management:  Streamline caregiving with digitized patient profiles with vital information for contact and communication, diagnosis and treatment plan, appointments, treatment history and more. 
  • Appointment Management:  Schedule and manage appointments electronically. Enable patients to set up their own appointments and fill out intake forms through a dedicated patient portal to optimize the intake process. Communicate with patients through a secure system and send email and text reminders for upcoming appointments. 
  • Billing & Invoicing:  Create and share invoices over email and text with embedded payment links. Make the billing process faster by automatically saving patients’ payment information and enabling bill payment in person, online or using contactless devices. 
  • Outcome Assessment:  Record clinical outcome assessments with pre-built templates for patient-reported and clinician-reported outcomes. Track patient progress, increase patient engagement and analyze clinical practice efficiently. 
  • SOAP Notes:  Maintain a bulleted list of subjective, objective, assessment and plan (SOAP) to track a patient’s progress diligently and keep all related information organized in one place. 
  • Claims Management:  Verify insurance eligibility and perform claims scrubbing in accordance with HIPAA compliance to reduce unqualified or unsolved claims. 
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  • CKD Management: Build clinical workflows to monitor at-risk CKD patients. Track patient progress via the dashboard. 
  • Population Health Management: Aggregate data from vaccine lists, vital signs, medications and computerized provider order entry (CPOE) to improve clinical health outcomes and deliver quality care. 
  • Documentation: Follow clinical protocols and documentation imperatives using SmartSets to ensure patients receive appropriate care. Auto-populate clients’ intake forms to speed up registration processes. 
  • Automated Alerts: Receive notifications about patients' immunization deadlines to help reduce infection risks and deliver vaccines in a timely manner. 
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Product Ranking

#59

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#86

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User Sentiment Summary

Great User Sentiment 1613 reviews
Excellent User Sentiment 1 reviews
80%
of users recommend this product

chirotouch has a 'great' User Satisfaction Rating of 80% when considering 1613 user reviews from 2 recognized software review sites.

100%
of users recommend this product

Acumen Epic Connect has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

3.97 (804)
5.0 (1)
4.0 (809)
n/a

Awards

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Acumen Epic Connect stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Customization: Users appreciate the ability to tailor the system to their specific workflow and preferences, such as creating custom macros and templates for frequently used tasks.
Cloud-Based: ChiroTouch's cloud-based nature allows access from any device with an internet connection, providing flexibility and convenience for practitioners on the go or with multiple practice locations.
Integrations: The software integrates with various other tools and services commonly used in chiropractic practices, such as billing systems, X-ray software, and patient engagement platforms, streamlining operations and reducing the need for manual data entry.
Support: ChiroTouch offers comprehensive customer support options, including phone, email, and live chat, ensuring that users can get assistance when needed.
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Improved Patient Care: Acumen Epic Connect facilitates better patient care by providing healthcare professionals with a comprehensive view of patient data, including medical history, medications, and test results. This holistic view enables more informed decision-making and personalized treatment plans.
Enhanced Efficiency: The platform streamlines workflows and automates tasks, reducing administrative burdens on healthcare staff. This allows them to focus more on patient care and less on paperwork.
Increased Collaboration: Acumen Epic Connect fosters collaboration among healthcare providers by enabling secure sharing of patient information. This promotes coordinated care and improves communication between different healthcare teams.
Patient Engagement: The platform empowers patients to actively participate in their healthcare journey. They can access their medical records, communicate with their providers, and schedule appointments online.
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Steep Learning Curve: The software's interface can feel overwhelming for new users due to its extensive features and functionalities. Efficient navigation may require additional training or support.
Customization Challenges: While Chirotouch offers customization options, some users find the process to be complex and time-consuming, especially for practices with unique workflows or specific requirements.
Customer Support Concerns: Several users have reported difficulties reaching customer support or experiencing long wait times for assistance, which can be frustrating when encountering urgent issues.
Cost Considerations: The pricing structure, which often involves upfront costs and ongoing fees, may present a significant investment for smaller practices or those with budget constraints.
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Difficult to Use: Users have reported that Acumen Epic Connect is not user-friendly and requires extensive training to use effectively.
Limited Functionality: Some users have expressed frustration with the software's limited functionality, noting that it lacks features commonly found in other EHR systems.
Poor Customer Support: Users have reported difficulties getting timely and effective support from Acumen when they encounter problems with Epic Connect.
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ChiroTouch is like having a chiropractic assistant by your side. ChiroTouch has garnered a mixed bag of reviews over the past year. Some users rave about its intuitive interface and comprehensive features, finding it a breeze to navigate and appreciate the all-in-one solution for EHR, billing, scheduling, and patient communication. ChiroTouch seems to hit the sweet spot for chiropractors seeking a streamlined workflow, especially those transitioning from juggling multiple software programs. The ability to access patient information, schedule appointments, and process billing from a single platform is a major draw for busy practices. However, not all sunshine and rainbows, as some users point out the hefty price tag and occasional hiccups with customer support. ChiroTouch's pricing structure can be a hurdle for smaller practices or those just starting out. Additionally, while the software boasts a robust feature set, some users find certain functionalities, like customizing reports, to be less intuitive than desired. This highlights the importance of thorough research and possibly a demo before committing to ChiroTouch. Despite these drawbacks, ChiroTouch appears to be a solid choice for established chiropractic practices seeking a comprehensive and integrated EHR solution. Its user-friendly interface, extensive features, and focus on chiropractic workflows make it a valuable tool for streamlining operations and enhancing patient care. If you're a chiropractor looking to up your practice management game, ChiroTouch might just be the missing piece to your puzzle.

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User reviews from the past year suggest Acumen Epic Connect is a strong contender in the EHR market, particularly for nephrology practices. Users frequently praise its comprehensive suite of features, including robust patient scheduling, streamlined billing and coding, and effective patient communication tools. The platform's integration with Epic, a leading EHR system, is a significant advantage, offering extensive interoperability and access to a vast network of healthcare providers. This integration facilitates seamless data exchange and care coordination, which is crucial for managing complex conditions like chronic kidney disease (CKD). However, some users note a steeper learning curve compared to other EHR solutions due to the platform's extensive features and functionalities. Additionally, while Acumen Epic Connect excels in nephrology-specific tools, it may not be as customizable or adaptable for practices outside of this specialty. Despite these drawbacks, the consensus among users is that Acumen Epic Connect's strengths outweigh its weaknesses, making it an ideal choice for nephrology practices seeking a comprehensive, integrated, and efficient EHR solution. The platform's focus on CKD management, population health for renal patients, and value-based care initiatives aligns perfectly with the unique needs of nephrologists, empowering them to deliver high-quality care while optimizing practice performance.

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