Cerner vs RevolutionEHR

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Our analysts compared Cerner vs RevolutionEHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Cerner Software Tool
RevolutionEHR Software Tool

Product Basics

Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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RevolutionEHR is a solution designed specifically for healthcare providers in the field of optometry. Its cloud-based deployment assists in cutting down administrative tasks, storing and comparing eye imaging and providing practitioners with on-the-go access to patient medical records through an encrypted, HIPAA-compliant mobile app.

Integratable with eye care imaging and refractive devices, it reduces time spent manually recording test results, freeing more time for patient engagement. It includes a patient portal and messaging to streamline patient access to medical records and doctor-patient communication.
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$25/Feature, Monthly
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Tailored to your specific needs
$299 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate. 
  • Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers. 
  • Usability: Report and look up patient information with ease via navigation that’s user-friendly. 
  • Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation. 
  • Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically. 
  • Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform. 
  • Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM. 
  • CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform. 
  • Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development. 
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  • Simplified Practice Management: Automated data entry and administrative tasks help simplify practice management. Online scheduling, imaging device integration and automated registration and surveying make it easier to manage patient health records. 
  • Increased Patient Engagement: Features such as patient access to medical records and built-in, HIPAA-compliant messaging help increase patient-doctor engagement. Increased engagement leads to increasingly satisfied patients and promotes return visits. 
  • Accessibility: Cloud-based storage means health records and practice management tools are accessible from anywhere, anytime. With a dedicated mobile companion app, eye care practitioners can efficiently connect to the platform using a smartphone. 
  • Increased Revenue: With simplified practice management and increased patient satisfaction comes increased revenue. Dedicate more time to meeting with patients to increase cash flow. 
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  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 
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  • SmartFlow: Connect with corrective vision product suppliers to automate ordering processes. Send prescription glasses and contact lens orders to suppliers directly from the platform. 
  • RevAspire: Outsource CMS reporting tasks to free up more time for patient care. Receive one-on-one support to meet incentive program requirements. 
  • RevIntegrator: Connect refractive and imaging devices directly to the platform to automatically gather and input information into a patient’s health records. Reduce time spent manually entering medical information. 
  • RevConnect: Engage with patients from the platform and manage text and email communications in one place. View appointments and order status updates, track performance data in dashboards and send patient reminders. 
    • Campaigns: Send custom email blasts to specific clients based on demographics or defined parameters. Leverage reporting data to target specific patients. 
  • RevDirect: Communicate with healthcare professionals using secure, HIPAA-compliant messaging functions. Adhere to Direct Protocol while sharing patient medical records directly from the EHR. 
  • RevImaging: Store and view patient images alongside medical records. Compare multiple images side by side to track disease progression or monitor year-to-year patient eye health. 
  • RevIntake: Reduce time spent on administrative tasks during appointments by electronically collecting patient information prior to visits. 
    • Registration: Customize forms for specific appointment types, patients or insurance providers. Send, receive and store registration documents digitally and set automated patient reminders for uncompleted forms. 
    • Scheduling: Incorporate scheduling functionality into an optometrist’s website. Patients schedule visits online, and information is uploaded to the platform for viewing and management. 
    • Surveys: Create custom surveys for patients after appointments. Virtually send survey prompts and links to online review sites. 
  • RevPayments: Collect patient payments directly within the portal. Link credit card terminals or manually enter in payment information for processing. Automatically update expired credit card information to reduce declined payments. 
  • myRev: Manage patient health records on the go with a dedicated mobile app connected to the web-based platform. 
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Product Ranking

#42

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#65

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User Sentiment Summary

Good User Sentiment 369 reviews
Fair User Sentiment 1 reviews
73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

60%
of users recommend this product

RevolutionEHR has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

4.1 (16)
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3.5 (216)
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3.8 (130)
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3.0 (1)
3.6 (7)
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Synopsis of User Ratings and Reviews

Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Streamlined Appointment Scheduling: RevolutionEHR offers tools to simplify appointment scheduling, including features for managing patient waitlists and sending automated appointment reminders.
Efficient Patient Records Management: The platform provides a centralized location for storing and accessing patient records, making it easy for healthcare providers to manage patient information efficiently.
Improved Patient Engagement: RevolutionEHR includes features that can help improve patient engagement, such as the ability for patients to schedule appointments and access their medical records online.
Enhanced Practice Management: The platform offers tools to help healthcare practices manage their operations more effectively, including features for billing, reporting, and analytics.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Steep Learning Curve: RevolutionEHR is not considered user-friendly and can be challenging to learn, especially for new users with limited EHR experience. The interface is complex and may require extensive training to navigate effectively.
Customization Challenges: Customizing RevolutionEHR to fit specific workflows can be difficult and time-consuming. Some users have reported limitations in tailoring the system to their unique needs, leading to frustration and inefficiencies.
Reporting Limitations: Generating reports in RevolutionEHR can be cumbersome, and the available reporting options may not meet the needs of all users. Some users have expressed dissatisfaction with the flexibility and comprehensiveness of the reporting features.
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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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Has your current EHR left you feeling like it's time for a revolution?  Let's take a look at how users feel about RevolutionEHR after a year of use.  Overall, users appreciate the comprehensive nature of the platform, which includes features for scheduling, billing, and patient engagement, making it a one-stop shop for practice management.  The user interface is generally considered intuitive and easy to navigate, even for those with limited technical experience.  RevolutionEHR also offers robust reporting capabilities, allowing practices to track key metrics and identify areas for improvement.  However, some users have reported occasional glitches and slowdowns, particularly during peak usage times.  Additionally, the customer support experience has been mixed, with some users finding it helpful and responsive, while others have experienced long wait times and unhelpful responses.  RevolutionEHR stands out from its competitors due to its integrated patient portal, which allows patients to easily access their medical records, schedule appointments, and communicate with their providers.  This focus on patient engagement is a major differentiator for RevolutionEHR and is highly valued by users.  The platform also offers a wide range of customization options, allowing practices to tailor the system to their specific needs.  RevolutionEHR is best suited for small to medium-sized practices that are looking for a comprehensive and user-friendly EHR solution.  The platform's integrated features and focus on patient engagement make it an ideal choice for practices that want to improve efficiency and provide a better patient experience.  However, practices with a high volume of patients or complex workflows may want to consider other options, as RevolutionEHR may not be able to meet their needs.  Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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