Cerner vs NextGen Enterprise

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Our analysts compared Cerner vs NextGen Enterprise based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Cerner Software Tool

Product Basics

Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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$25/Feature, Monthly
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$600/Provider, Monthly
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Product Insights

  • Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate. 
  • Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers. 
  • Usability: Report and look up patient information with ease via navigation that’s user-friendly. 
  • Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation. 
  • Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically. 
  • Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform. 
  • Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM. 
  • CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform. 
  • Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development. 
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  • Streamline Note-Taking: Keith M. Nord, MD, an Orthopedic Hand Surgeon with Sports Orthopedics & Spine conducted between 1,500 and 2,000 visits after using “Ambient Assist” (AI-powered notetaking tool). He no longer faces a "massive stack of notes" at the end of each day, and can now leave the office by 5:00 pm, contributing to a better work-life balance and preventing burnout.
  • Improve Care Quality: Intuitive behavioral health templates allowed clinicians at Arizona Youth and Family Services (AYFS) to easily complete clinical tasks and record client encounters in detail, helping them streamline documentation process. The platform also provided real-time data, including cancellation and no-show rates, which allowed AYFS staff to monitor and address these issues.
  • Boost Financial Performance: Syracuse Community Health Center achieved a 20% improvement in net collections over 12 months and a 10% decline in gross denials. Additionally, their total A/R days decreased by more than 20% over 12 months, with total insurance A/R days averaging 26 days.
  • Increase Patient Engagement: OrthoTennessee, serving over 300,000 patients annually, quickly achieved a 68% patient enrollment rate after implementing NextGen PxP Portal.
  • Meet Regulatory Requirements: If you’re worried about keeping up with regulatory compliance, you can’t go wrong with NextGen Enterprise. According to our analysis, it scored 91 for platform security and compliance. The system helps you follow FHIR, HIPAA, HITECH, MIPS, Meaningful Use and ONC-ATCB standards.
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  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 
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  • SOAP Notes: Record reasons to visit, social, family and diagnostic histories, vitals, physical exams, assessments/plans, and medications using the SOAP format. Use HPI (history of present illness) templates to document the patient's reason for visit, including onset, duration, severity, associated symptoms, and aggravating/relieving factors.
  • Templates: Use pre-built templates for patient visits, progress notes, procedures, patient intake, consent forms and letters. Tailor these or create new ones to perfectly fit your specific workflows.
  • Ambient Assist: Use smart AI technology to listen in on your patient conversations, capturing key information and automatically creating notes in your system.
  • Mobile App: Review and sign documents, view schedules and see high-level patient overviews (medications, allergies, past medical histories, etc.) Document patient visits using voice-to-text functionality. Save and prescribe frequently used medications with a few clicks.
  • Order Entry: Order labs, diagnostics and immunization from the CPOE bar on the patient’s chart. Click on order search to see your common orders.
  • Regulatory Reporting: Automate MIPS/MACRA data collection and reporting to demonstrate quality measures, improve outcomes and earn incentives. Collect and submit Uniform Data System (UDS) reports for FQHCs and eligible providers to track clinical quality measures and other HRSA-required data.
  • E-Prescribing: Launch the state-run Prescription Drug Monitoring Program (PDMP) database with a single click. Verify formulary coverage and benefits while writing the prescription. Initiate prior authorization requests directly from the prescribing window with pre-populated information. Securely transmit prescriptions to pharmacies nationwide through the Surescripts network.
  • Population Health: Collect patient data from EHRs, lab results, claims and health information exchanges. Use AGC, HCC or ASCVD risk algorithms to sort patients into different risk categories based on their health conditions, demographics and other factors. Analyze this data to look for anything that might be missing or doesn't quite add up. It could be a lab test that wasn't done, a prescription that wasn't filled or a recommended screening that was missed.
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Product Ranking

#42

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EHR Software

#24

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EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 92 100 93 100 91 96 100 80 82 91 81 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 369 reviews
Good User Sentiment 1475 reviews
73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

4.1 (16)
4.4 (17)
3.5 (216)
3.7 (155)
3.8 (130)
4.0 (1264)
3.6 (7)
3.9 (39)

Awards

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SelectHub research analysts have evaluated NextGen Enterprise and concluded it deserves the award for the Best Overall EHR Software available today and earns best-in-class honors for Clinical Documentation, Electronic Prescriptions and Mobile Capabilities.

Analysts' Pick Award
Clinical Documentation Award
Electronic Prescriptions Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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