Cerner vs Eyefinity EHR

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Our analysts compared Cerner vs Eyefinity EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Cerner Software Tool
Eyefinity EHR Software Tool

Product Basics

Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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Eyefinity is a cloud-based software solution used to streamline the healthcare documentation process. Its patient portal helps with managing patient records including appointment scheduling and billing through an integrated dashboard to increase staff productivity and accuracy.

It assists in pre-forming telehealth video exams based on user patterns and customizable templates for a quick charting experience among ophthalmologists and other multi-specialty practitioners.
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Chromebook
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate. 
  • Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers. 
  • Usability: Report and look up patient information with ease via navigation that’s user-friendly. 
  • Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation. 
  • Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically. 
  • Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform. 
  • Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM. 
  • CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform. 
  • Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development. 
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  • Coherence: Use customizable and advanced exam templates to finalize records based on user patterns and personal requirements for quick charting and accurate documentation. 
  • Fewer Errors: Eliminate slow, error-prone processes associated with archaic and conventional documentation methods. Use digital tools to maintain patient records and documentation for fewer errors and improved accuracy in terms of invoicing and claim follow-ups. 
  • Reduce Staff Burden: Minimize cognitive burden and save time by streamlining daily operations through electronic forms, e-prescriptions and scheduling modules. 
  • Improve Communication: Enhance patient communication with physicians and staff members through internal electronic systems. Communicate at each step of the treatment process using a secure patient portal. 
  • Enhance Performance Evaluation: Use IRIS integration or a built-in registry to successfully use MIPS for tracking, reporting and performance evaluation. 
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  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 
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  • Cloud-Based Application: Use cloud technology to access files and records from anywhere across the globe. 
  • Patient Portal: Give clients an intuitive dashboard to self-schedule appointments, view e-prescriptions and book tests and subsequent visits. Use portals to seamlessly bill and provide clients with accurate invoicing statements. 
  • Customizable Dashboard: Omit and create new tabs for an aesthetically pleasing dashboard using customization options. Make changes to calendars and move widgets along with modules to an accessible location. 
  • Claim Tracking: Use advanced analytics to track pending claims that may require follow-ups. Capture records with inaccurate charges and insurance ineligibility to reduce conflicts. 
  • Step-by-Step Direction: Access an intuitive interface with step-by-step instructions for rapidity and efficiency at work. View guidelines on software programming for better understanding and simplified operation. 
  • E-Prescribing: Review patient histories and comprehensive report statements to produce electronic prescriptions and refills. 
  • Exam System: Evaluate and finalize exam records using up-to-date features, customizable dashboards and swift technology. 
  • Interoperable Chart Sharing: Focus on patient charting to give physicians and patients direct access to health reports and healthcare data using CEHRT. Enable effective communication among physicians, pharmacies, patients and staff members with systematic collection methods and accurate analysis. 
  • MIPS Compliance: Minimize audit risk with MIPS to achieve quality reports and enhanced assessment. Enable automatic data submission using built-in registry and IRIS integration. 
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Product Ranking

#42

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EHR Software

#101

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User Sentiment Summary

Good User Sentiment 369 reviews
Good User Sentiment 48 reviews
73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

76%
of users recommend this product

Eyefinity EHR has a 'good' User Satisfaction Rating of 76% when considering 48 user reviews from 2 recognized software review sites.

4.1 (16)
n/a
3.5 (216)
n/a
3.8 (130)
3.77 (24)
n/a
3.8 (24)
3.6 (7)
n/a

Synopsis of User Ratings and Reviews

Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Streamlined Eye Exams: Eyefinity EHR offers specialized protocols that expedite routine eye exams and documentation, boosting efficiency for practitioners.
Seamless Integration: The software integrates with diagnostic equipment and patient portals, simplifying workflows and centralizing patient information.
Mobile Accessibility: Doctors can access Eyefinity EHR on smartphones and tablets, enabling documentation during patient consultations or outside the office.
Customizable Workflow: The platform's customizable exam templates and smart fields allow practices to tailor the software to their specific needs and preferences.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Documentation for Newer Technologies: Eyefinity EHR falls short in providing adequate documentation for advanced technologies such as OCT angiography and ERG, potentially hindering efficient data recording and analysis for practices utilizing these technologies.
System Update Disruptions: System updates, while crucial for software enhancement, can occasionally cause disruptions to Eyefinity EHR's functionality, potentially impacting clinical workflows and patient care.
Initial Learning Curve and Occasional Errors: New users may experience an initial learning curve when adapting to Eyefinity EHR, and occasional errors during exam entries have been reported, potentially leading to inaccuracies in patient records or requiring time-consuming corrections.
Unreliable Fax Functionality: The integrated fax functionality within Eyefinity EHR has been reported as unreliable by some users, potentially causing delays in communication with labs, insurance providers, or other healthcare entities.
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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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Is Eyefinity EHR really a sight for sore eyes in the world of electronic health records? Recent user testimonials suggest that it's a strong contender, particularly for practices prioritizing efficiency and streamlined workflows. Users rave about its intuitive interface for documenting routine eye exams, managing prescriptions, and generating customized reports, praising its ability to significantly reduce administrative burden. This focus on streamlining eye care-specific tasks is a key differentiator, with features like smart fields for visual acuity documentation and seamless integration with diagnostic equipment cited as major time-savers compared to more generic EHR systems. However, no software is without its flaws. Some users have reported occasional system errors and hiccups with updates, highlighting the need for ongoing refinement and robust customer support. Additionally, while Eyefinity EHR excels in handling routine eye care tasks, some users have expressed that documentation features for newer technologies could be more comprehensive. Overall, Eyefinity EHR emerges as a robust and specialized solution tailored for eye care professionals. Its strengths lie in its ability to optimize routine tasks, enhance documentation accuracy, and ultimately improve the patient experience. While minor areas for improvement exist, the overwhelmingly positive user feedback suggests that Eyefinity EHR is a valuable asset for practices seeking to enhance efficiency and deliver top-notch patient care.

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