CareLogic vs Harris CareTracker

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Our analysts compared CareLogic vs Harris CareTracker based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

CareLogic Software Tool
Harris CareTracker Software Tool

Product Basics

CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.
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$100 Monthly
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$299 Monthly
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Product Insights

  • Implementation: Implementation is easy as healthcare providers work closely with managers, trainers, technical analysts, subject matter experts and system administrators to successfully transition from the existing platform to CareLogic. 
  • Support: Its support team has members on staff with specific areas of EHR expertise, like billing claims or reports, so that issues can get resolved quickly. 
  • Online Customer Community: Offers a web-based social network where users can share information, post and respond to questions, send private messages within the site, write blogs, chat and more. 
  • Integrations: Its dedicated team can help manage the users’ projects from beginning to end and handle IT operations. 
  • Sharing Capabilities: Allows information sharing with local hospitals view the client’s medical history via admission, discharge and transfer messages and continuity of care documents. 
  • Patient Engagement: Integrates with other software vendors to communicate directly with clients and support better outcomes. 
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  • Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
  • Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
  • Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
  • Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
  • Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
  • Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
  • Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
  • Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
  • Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
  • Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
  • Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
  • Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
  • Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.
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  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
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  • Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
  • Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
  • Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
  • ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
  • Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
  • Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
  • Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
  • Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
  • Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
  • Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
  • Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
  • Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
  • Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
  • Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
  • Document Management: Efficiently manage and store patient documents and records within the system.
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Product Ranking

#16

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EHR Software

#82

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EHR Software

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User Sentiment Summary

Good User Sentiment 361 reviews
Good User Sentiment 17 reviews
77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

75%
of users recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

3.7 (26)
n/a
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3.54 (14)
3.9 (329)
4.7 (3)
2.4 (6)
n/a

Synopsis of User Ratings and Reviews

Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.
Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.
Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.
Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.
Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.
Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.
Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.
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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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Many users find it easy to use and navigate, but some have expressed concerns about its performance and support. Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with. Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

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