CareLogic vs Eyefinity EHR

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Our analysts compared CareLogic vs Eyefinity EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

CareLogic Software Tool
Eyefinity EHR Software Tool

Product Basics

CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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Eyefinity is a cloud-based software solution used to streamline the healthcare documentation process. Its patient portal helps with managing patient records including appointment scheduling and billing through an integrated dashboard to increase staff productivity and accuracy.

It assists in pre-forming telehealth video exams based on user patterns and customizable templates for a quick charting experience among ophthalmologists and other multi-specialty practitioners.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Implementation: Implementation is easy as healthcare providers work closely with managers, trainers, technical analysts, subject matter experts and system administrators to successfully transition from the existing platform to CareLogic. 
  • Support: Its support team has members on staff with specific areas of EHR expertise, like billing claims or reports, so that issues can get resolved quickly. 
  • Online Customer Community: Offers a web-based social network where users can share information, post and respond to questions, send private messages within the site, write blogs, chat and more. 
  • Integrations: Its dedicated team can help manage the users’ projects from beginning to end and handle IT operations. 
  • Sharing Capabilities: Allows information sharing with local hospitals view the client’s medical history via admission, discharge and transfer messages and continuity of care documents. 
  • Patient Engagement: Integrates with other software vendors to communicate directly with clients and support better outcomes. 
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  • Coherence: Use customizable and advanced exam templates to finalize records based on user patterns and personal requirements for quick charting and accurate documentation. 
  • Fewer Errors: Eliminate slow, error-prone processes associated with archaic and conventional documentation methods. Use digital tools to maintain patient records and documentation for fewer errors and improved accuracy in terms of invoicing and claim follow-ups. 
  • Reduce Staff Burden: Minimize cognitive burden and save time by streamlining daily operations through electronic forms, e-prescriptions and scheduling modules. 
  • Improve Communication: Enhance patient communication with physicians and staff members through internal electronic systems. Communicate at each step of the treatment process using a secure patient portal. 
  • Enhance Performance Evaluation: Use IRIS integration or a built-in registry to successfully use MIPS for tracking, reporting and performance evaluation. 
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  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
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  • Cloud-Based Application: Use cloud technology to access files and records from anywhere across the globe. 
  • Patient Portal: Give clients an intuitive dashboard to self-schedule appointments, view e-prescriptions and book tests and subsequent visits. Use portals to seamlessly bill and provide clients with accurate invoicing statements. 
  • Customizable Dashboard: Omit and create new tabs for an aesthetically pleasing dashboard using customization options. Make changes to calendars and move widgets along with modules to an accessible location. 
  • Claim Tracking: Use advanced analytics to track pending claims that may require follow-ups. Capture records with inaccurate charges and insurance ineligibility to reduce conflicts. 
  • Step-by-Step Direction: Access an intuitive interface with step-by-step instructions for rapidity and efficiency at work. View guidelines on software programming for better understanding and simplified operation. 
  • E-Prescribing: Review patient histories and comprehensive report statements to produce electronic prescriptions and refills. 
  • Exam System: Evaluate and finalize exam records using up-to-date features, customizable dashboards and swift technology. 
  • Interoperable Chart Sharing: Focus on patient charting to give physicians and patients direct access to health reports and healthcare data using CEHRT. Enable effective communication among physicians, pharmacies, patients and staff members with systematic collection methods and accurate analysis. 
  • MIPS Compliance: Minimize audit risk with MIPS to achieve quality reports and enhanced assessment. Enable automatic data submission using built-in registry and IRIS integration. 
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Product Ranking

#16

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#101

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User Sentiment Summary

Good User Sentiment 361 reviews
Good User Sentiment 48 reviews
77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

76%
of users recommend this product

Eyefinity EHR has a 'good' User Satisfaction Rating of 76% when considering 48 user reviews from 2 recognized software review sites.

3.7 (26)
n/a
n/a
3.77 (24)
3.9 (329)
3.8 (24)
2.4 (6)
n/a

Synopsis of User Ratings and Reviews

Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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Streamlined Eye Exams: Eyefinity EHR offers specialized protocols that expedite routine eye exams and documentation, boosting efficiency for practitioners.
Seamless Integration: The software integrates with diagnostic equipment and patient portals, simplifying workflows and centralizing patient information.
Mobile Accessibility: Doctors can access Eyefinity EHR on smartphones and tablets, enabling documentation during patient consultations or outside the office.
Customizable Workflow: The platform's customizable exam templates and smart fields allow practices to tailor the software to their specific needs and preferences.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Documentation for Newer Technologies: Eyefinity EHR falls short in providing adequate documentation for advanced technologies such as OCT angiography and ERG, potentially hindering efficient data recording and analysis for practices utilizing these technologies.
System Update Disruptions: System updates, while crucial for software enhancement, can occasionally cause disruptions to Eyefinity EHR's functionality, potentially impacting clinical workflows and patient care.
Initial Learning Curve and Occasional Errors: New users may experience an initial learning curve when adapting to Eyefinity EHR, and occasional errors during exam entries have been reported, potentially leading to inaccuracies in patient records or requiring time-consuming corrections.
Unreliable Fax Functionality: The integrated fax functionality within Eyefinity EHR has been reported as unreliable by some users, potentially causing delays in communication with labs, insurance providers, or other healthcare entities.
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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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Is Eyefinity EHR really a sight for sore eyes in the world of electronic health records? Recent user testimonials suggest that it's a strong contender, particularly for practices prioritizing efficiency and streamlined workflows. Users rave about its intuitive interface for documenting routine eye exams, managing prescriptions, and generating customized reports, praising its ability to significantly reduce administrative burden. This focus on streamlining eye care-specific tasks is a key differentiator, with features like smart fields for visual acuity documentation and seamless integration with diagnostic equipment cited as major time-savers compared to more generic EHR systems. However, no software is without its flaws. Some users have reported occasional system errors and hiccups with updates, highlighting the need for ongoing refinement and robust customer support. Additionally, while Eyefinity EHR excels in handling routine eye care tasks, some users have expressed that documentation features for newer technologies could be more comprehensive. Overall, Eyefinity EHR emerges as a robust and specialized solution tailored for eye care professionals. Its strengths lie in its ability to optimize routine tasks, enhance documentation accuracy, and ultimately improve the patient experience. While minor areas for improvement exist, the overwhelmingly positive user feedback suggests that Eyefinity EHR is a valuable asset for practices seeking to enhance efficiency and deliver top-notch patient care.

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