Azalea Health vs Modernizing Medicine

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Our analysts compared Azalea Health vs Modernizing Medicine based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Azalea Health Software Tool
Modernizing Medicine Software Tool

Product Basics

Azalea health is a cloud-based solution that helps ambulatory clinics, rural health facilities and larger hospitals to streamline operations for higher revenue and superlative patient care delivery. It offers various admin and provider tools, including revenue cycle management, a patient portal, telehealth, lab order management and more.

Health professionals and staff can use it for appointment scheduling, medical billing and patient communication. Its intuitive and easy-to-navigate interface enables physicians to access all patient health and medical files from one screen.

Pros
  • Intuitive interface
  • Customizable dashboards
  • Secure patient portal
  • Mobile accessibility
Cons
  • Challenging scheduling module
  • Frequent downtimes
  • Inactive support team
  • Limited reporting features
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Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations.

It’s modmed® Telehealth module, integrated with EHR and EMA systems, enables audio and video telemedicine capabilities for the provider and patient. The EHR EMA offers cloud-based deployment, automated suggested coding, an integrated MIPS dashboard, adaptive training and protocols.
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$299/Physician, Monthly
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$500/Provider, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties. 
  • Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes. 
  • Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements. 
  • Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties. 
  • Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app. 
  • Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis. 
  • Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists. 
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  • Gain a High-Level Practice Overview: With ModMed BOOST, its practice management software, gain a clear view of the practice and the flow of patients, clinicians, and instruments. Capitalize on insights to optimize quality of care and revenue. 
  • Improve Patient Outcomes: Regardless of whether they are using the EHR/EMR software, or any of ModMed’s digital tools, businesses can improve patient outcomes by streamlining their care, scheduling, charting and follow-ups. 
  • Generate Revenue and Save Money: Use the right tools to keep patients coming in and cut overhead costs. 
  • Fewer Errors: Old and archaic documentation methods are slow and prone to errors. Encounter fewer errors when entering information with digital tools like ModMed’s suite of EHR and EMR software. 
  • Highly Specialized: Provides tools for eight different practice specializations, including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. 
  • Rapid Deployment: With the application being cloud-based, experience little to no deployment downtime. 
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  • Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person. 
  • Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging. 
    • myHealthspot: Access patient information on the go with a dedicated mobile app. 
  • Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline. 
  • Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen. 
  • Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user. 
  • Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.: 
  • Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.: 
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  • Specialty Specific EHR/EMR: Offers robust EHR and EMR solutions that provide the standard suite of features like charting and portability, with some advanced features like specialty-specific EMRs and advanced medical coding. 
  • Cloud-Based Mobile Application: The mobile application is built on cloud technology, enabling clinicians to work from wherever they are. It gives providers access to medical records for use in-practice and also provides administrators with scheduling tools. 
  • ICD-10 Code Compliant: Automatically suggests relevant ICD-10 codes based on notations and charting data. It will then populate those codes into the bill for clinical review. 
  • Drawing Board: It’s EHR and EMR solutions provide an integrated drawing board to help clinicians better localize treatment options. 
  • Interactive Anatomical Atlas: The medical atlas feature, integrated into the company’s EHR/EMR suites, provides clinicians a three-dimensional view of the patient, with expandable views and pinch, zoom and selection features. 
  • ModMed Boost Practice Management: ModMed Boost is the company’s practice management solution. It’s got everything that a practice management software might need: billing, front desk features, revenue management tools, digital check-in, built-in reporting tools, simple fee management and more. 
  • Analytics: With all of its apps, ModMed provides a robust analytics suite, enabling users to monitor practice health, response times and more. The company’s intelligence suite is optimized to provide administrative analytics, provider analytics and financial analytics, each with unique, function-specific features.
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Product Ranking

#20

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#33

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EHR Software

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User Sentiment Summary

Great User Sentiment 58 reviews
Great User Sentiment 157 reviews
84%
of users recommend this product

Azalea Health has a 'great' User Satisfaction Rating of 84% when considering 58 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Modernizing Medicine has a 'great' User Satisfaction Rating of 87% when considering 157 user reviews from 3 recognized software review sites.

4.3 (13)
4.1 (20)
4.2 (45)
n/a
n/a
4.4 (135)
n/a
4.8 (2)

Synopsis of User Ratings and Reviews

Intuitive Interface: Over 94% of users that used the platform were pleased with its user-friendly and highly adaptable interface.
Customizable Dashboards: According to 92% of reviewers, the system offers various dashboard customizations to meet department and facility specific requirements.
Robust Reporting Tools: Patients can seamlessly view records, communicate with providers, schedule appointments, request refills and manage billing information, according to 93% of reviews.
Mobile Accessibility: According to 86% of users, mobile apps provide easy access to patient charts, simplify task management and assist in prompt team communication.
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User-Friendly: Around 97% of users who referred to user-friendliness said that the system is intuitive, easy to use, learn and navigate.
Functionality: Offers fully integrated features for efficient practice management, analytics, tracking and clinical support in one system, as noted by all users who talked about tracking.
Support: Approximately 62% of reviewers who mentioned customer support said that the support team is responsive; always open to listen and understand the problems faced.
Increased Productivity: It’s EMA platform streamline work processes, allowing practices to be virtually paper-free and cut down on process time, as observed by all users who specified EMA.
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Challenging Scheduling Module: About 73% of users find navigating the scheduling module confusing due to its complex calendar management features.
Frequent Downtimes: 73% of reviewers who discussed performance problems noted issues such as slow operation, frequent crashes and downtimes as major concerns.
Inactive Support Team: Approximately 80% of users expressed dissatisfaction with the support team, citing instances where the support team either failed to respond or did not address their issues in a timely manner.
Limited Reporting Features: 88% of users said that the platform lacks some important reporting features and fails to meet their specific needs.
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Inefficient Workflow: Nearly 75% of reviewers who specified inefficient workflows said that some task processes are complex and require too many clicks to complete.
Fairly Expensive: The cost of the program and its support can be expensive compared to other systems on the market, as noted by all users who talked about the software’s price.
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Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.

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Modernizing Medicine is an easy-to-use and intuitive, all-in-one, specialty-specific EHR. It offers a wide range of integrated solutions, including practical administration, business services, patient engagement tools and analytics. The EMA platform keeps users informed and saves time, increasing productivity. The integrated practice management system can check patient eligibility prior to appointments, identify time slots according to individual requirements and provide further steps, details of follow-up care, and recommendations from the provider during check-out. Some reviewers have mentioned that some task processes require too many clicks and can be complex to complete. Full licenses and ongoing support are relatively costly compared to other systems. However, users also said that it gives you what you pay for, as it offers robust functionality.

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