Home > EHR Software > Azalea Health > Azalea Health vs Genesis Chiropractic

Azalea Health vs Genesis Chiropractic

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Our analysts compared Azalea Health vs Genesis Chiropractic based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Azalea Health Software Tool
Genesis Chiropractic Software Tool
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Product Basics

Azalea health is a cloud-based solution that helps ambulatory clinics, rural health facilities and larger hospitals to streamline operations for higher revenue and superlative patient care delivery. It offers various admin and provider tools, including revenue cycle management, a patient portal, telehealth, lab order management and more.

Health professionals and staff can use it for appointment scheduling, medical billing and patient communication. Its intuitive and easy-to-navigate interface enables physicians to access all patient health and medical files from one screen.

Pros
  • Intuitive interface
  • Customizable dashboards
  • Secure patient portal
  • Mobile accessibility
 Cons
  • Challenging scheduling module
  • Frequent downtimes
  • Inactive support team
  • Limited reporting features
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Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.

In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
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$299/Physician, Monthly
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$97/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties. 
  • Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes. 
  • Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements. 
  • Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties. 
  • Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app. 
  • Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis. 
  • Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists. 
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  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 
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  • Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person. 
  • Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging. 
    • myHealthspot: Access patient information on the go with a dedicated mobile app. 
  • Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline. 
  • Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen. 
  • Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user. 
  • Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.: 
  • Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.: 
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  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 
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Product Ranking

#20

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EHR Software

#89

among all
EHR Software

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User Sentiment Summary

Great User Sentiment 58 reviews
Excellent User Sentiment 505 reviews
84%
of users recommend this product

Azalea Health has a 'great' User Satisfaction Rating of 84% when considering 58 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Genesis Chiropractic has a 'excellent' User Satisfaction Rating of 90% when considering 505 user reviews from 2 recognized software review sites.

4.3 (13)
n/a
4.2 (45)
4.55 (240)
n/a
4.5 (265)

Awards

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Genesis Chiropractic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Over 94% of users that used the platform were pleased with its user-friendly and highly adaptable interface.
Customizable Dashboards: According to 92% of reviewers, the system offers various dashboard customizations to meet department and facility specific requirements.
Robust Reporting Tools: Patients can seamlessly view records, communicate with providers, schedule appointments, request refills and manage billing information, according to 93% of reviews.
Mobile Accessibility: According to 86% of users, mobile apps provide easy access to patient charts, simplify task management and assist in prompt team communication.
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Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.
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Challenging Scheduling Module: About 73% of users find navigating the scheduling module confusing due to its complex calendar management features.
Frequent Downtimes: 73% of reviewers who discussed performance problems noted issues such as slow operation, frequent crashes and downtimes as major concerns.
Inactive Support Team: Approximately 80% of users expressed dissatisfaction with the support team, citing instances where the support team either failed to respond or did not address their issues in a timely manner.
Limited Reporting Features: 88% of users said that the platform lacks some important reporting features and fails to meet their specific needs.
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Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.
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Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.

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Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs. However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

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Screenshots

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