Home > EHR Software > athenaOne > athenaOne vs Praxis EMR

athenaOne vs Praxis EMR

Last Updated: November 18th, 2024

Our analysts compared athenaOne vs Praxis EMR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

athenahealth is a cloud-based clinical and financial solution for healthcare practices and organizations. It combines software services to alleviate administrative burdens and improve clinical efficiencies. Streamlined physician workflows promote a focus on patient-centric care.

It incorporates engagement tools, such as telehealth services, patient portals and online scheduling to improve patient satisfaction.

Praxis EMR uses artificial intelligence to learn from its users, allowing physicians to practice medicine uniquely rather than limiting their expertise with built-in templates. For this reason, it’s been known to provide consistent user satisfaction with faster charting. Features include a document manager, a knowledge exchanger, a patient portal and more.

$550/Provider, Monthly

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One Sky Family Medicine

Rocky Hill Pediatrics

Valley Medical Group

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Product Assistance

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Product Insights

Adaptability: Cloud-based deployment allows real-time updates to keep physicians compliant with industry and regulatory changes. Provide remote care in an increasingly digital world using telehealth functionality.
Mobile Accessibility: Access schedules, manage inboxes, send prescriptions and more from anywhere using an iOS mobile app.
Increase Operational Efficiency: Access clinical information from multiple sources instantly, saving time and providing the most accurate treatment.
RCM: Leverage RCM services to reduce time spent on administrative tasks, such as obtaining prior authorizations, rectifying claim errors and managing denials.
Focus on Patients: Improve clinician and staff morale while freeing up more time for patient-centric care by automating busy-work tasks.
Interoperability: Securely exchange medical information across healthcare organizations. Directly connect to labs, imaging centers, pharmacies, public health registries and more to locate patient records and incorporate them in workflows using CommonWell and Carequality integration.
Patient Engagement: Communicate with patients at scale to deliver campaign information and notifications. Patients can exchange messages with physicians, view lab results, request prescription refills and more using mobile devices. Patients can receive automated reminders and notifications regarding appointments, billing and follow-up care.
Online Scheduling: Allow patients to schedule appointments online. Configure functionality to meet practice needs, drive patient satisfaction and limit manual scheduling tasks for front desk staff.
Healthcare Regulations: Automatically monitor changes to federal quality programs so business owners don’t have to. Stay one step ahead of changing healthcare regulations like MACRA and MIPS.
Return on Investment: Increase health organizations’ revenue in the long run. Receive monetary government incentives simply by implementing solutions designed to demonstrate meaningful use for qualified facilities.
Fewer No-Shows: Reduce no-shows and increase daily traffic by providing patients with tools to manage appointments and check in online prior to visits.
Billing/Claims Management: Improves higher first-pass resolution rates by scrubbing insurance claims to detect errors prior to submission.

Quality Medicine: Physicians can practice medicine in their own way without the constant editing of templates, which can be time-consuming and confusing.
Faster Charting: Physicians can finish notes in under 45 seconds, as the system adapts to patterns to become faster and smarter over time.
Usability: Physicians can review their writing and access information on the go via an intuitive and easy-to-use interface.
Easy to Switch: Go paperless and scan over any paper records with ease. Securely import patient demographics and charts with sensitive information.
Legal Protection: Prevent claims about practicing cookie-cutter medicine by using unique records for each patient.

Connected Health Network: Physicians can offer better care by leveraging data and insights from over 160,000 providers and 100 million patients. Lets users exchange information with over a quarter of a million points of care, such as specialists, urgent care facilities, labs, pharmacies and more.
Patient Engagement: Optimize the number of patients seen each day with appointment scheduling. Limit the number of no-shows while improving patient satisfaction with automated reminders and online patient check-in.
Patient Portal: Let patients view medical histories, sign documents, pay bills, manage appointments and more using mobile devices. Physicians can communicate with patients through messaging, notes or even video calls.
Authorization Management: Outsource researching requirements and contacting payers for medical authorizations. View authorization statuses directly from in-app clinical workflows.
Care Coordination: Access and share data, track orders, send results and more. Keep sensitive information secure and share data in real time.
Reporting: Access detailed, real-time reports based on other clinics’ activity to help establish benchmarks, recognize patterns and issue more accurate treatment and diagnosis.
Population Health: Physicians can stay connected to vital patient population data with population health tools. Utilize automated outreach services and network-based knowledge from in-house analysis experts.
Interoperability: Connect to more than 26,000 health plans, 12,000 lab and imaging endpoints, 95% of US pharmacies and more than 1,200 external sites. Integrate with CommonWell and Carequality, to gain access to Epic and Cerner sites, along with numerous local, state and national Health Information Exchanges.
Marketplace: Extend capabilities with access to apps in a dedicated marketplace with developer support.

Concept Processing: Users can chart in their own unique way, with AI technology learning and adapting to their tendencies with use. With familiar or identical cases, it recognizes identical text and automatically finishes the case based on past similar instances.
Patient-Provider Portal: Communicate, educate and engage patients online via an integrated portal, which automatically updates with information to share with patients. It also supports collaboration with other providers, management of population health and more.
Intelligent Practice Advisories: Provides medical advice, support and treatment protocols based on patient data. The non-template format can be edited or created on the go.
Document Manager: Import and archive paper charts, scanned documents, faxes and electronic files automatically with Scanaway, the system’s document management tool.
Knowledge Exchanger: Access knowledge bases, share information with doctors around the world and enter information in a personalized way for understanding.
Praxis Agents: Physicians can communicate through smart messengers on their behalf. The technology, which learns progressively, automates timely reminders and events, as well as helps engage patients with secure email and portal.
Datum+: Allows the use of free text written in any language to seamlessly create, store and share any clinical data, as well as participate in any reporting program per requirement without rigid templates. Supports interoperability with regional and national electronic health records.

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Analyst Rating Summary

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User Sentiment Summary

76%

of users recommend this product

athenaOne has a 'good' User Satisfaction Rating of 76% when considering 953 user reviews from 4 recognized software review sites.

100%

of users recommend this product

Praxis EMR has a 'excellent' User Satisfaction Rating of 100% when considering 307 user reviews from 4 recognized software review sites.

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5.0 (2)

3.6 (102)

4.5 (3)

3.8 (836)

4.98 (160)

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Synopsis of User Ratings and Reviews

Customer Support: Users who struggled with implementation received adequate support, and all users have access to effective support at all times, as noted by almost 90% of reviews.

Functionality: Athena provides medical practices with all of the functionality that they need, as noted by slightly more than 75% of reviews.

User Interface: The user interface is intuitive and easy to use, as noted by 75% of reviews.

System Downtime: Of the users who discussed the solution’s accessibility, 60% noted that they had not experienced any significant system downtime and felt that they were always able to access functionalities when they wanted to.

Features: All users who mentioned billing and charting reported that the product offers a robust set of features.

Intuitive: With AI that learns from users, the software’s intuitive design is a key benefit, as noted by all users mentioning this feature.

Customization: The product offers customization options for a variety of practices, according to 92% of reviews about this element.

Claims: While the claims scrubbing feature was praised by users, nearly 70% of reviewers felt that this feature noted that the language used for claims is difficult to interpret, clearing claims can be challenging and users felt that they did not receive satisfactory support when they reached out for help in regards to this feature.

Cost: Though only mentioned by approximately 10% of reviewers, the high price of the system was a detriment of the platform, as reported by 80% of users who discuss price in their review.

Accuracy: Some reviewers noted that they had difficulty entering or searching for their data within the platform as well as found inconsistencies within their records, as reported by 60% of users who mentioned Athena’s accuracy.

Suggestions: Users can make suggestions about changes they’d like to see within the system on a community forum, however, nearly 70% of reviewers who mention this capability felt that the suggestions of larger companies were unfairly prioritized over the suggestions of everyone else.

Learning Curve: Almost 90% of users referencing this aspect reported that the product has a steep learning curve.

Athena offers robust functionalities that streamline many daily tasks for care providers. Many users felt that the system offered all of the functionalities they were looking for and felt that the interface was easy to navigate and did not experience system downtime. Users also felt that customer support was able to address most of their concerns at a satisfactory level. However, some users felt that the claims functionality was unsatisfactory and recognized that the system couldn’t make their desired customizations. Users also noticed inaccuracies in their data, but many were unable to determine if this was a result of the system storing information incorrectly or the result of users experiencing difficulty navigating the platform. The high price of this system may be cost prohibitive as this system is best suited for smaller practices that won’t need to provide multiple care providers with access to the system.

Along with a robust set of features for functions like billing and charting, Praxis EMR also provides a wide range of options to customize the product according to physician requirements. Its intuitiveness and the ability to learn from its users is also an important benefit. However, user feedback suggests a steep learning curve with the product, which may take some time to get used to. All in all, the product can be a good choice for practitioners who want a highly customizable EMR.

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FAQ

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