athenahealth vs MEDENT

User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.