athenahealth vs Amazing Charts

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Our analysts compared athenahealth vs Amazing Charts based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

athenahealth Software Tool
Amazing Charts Software Tool

Product Basics

AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model.

Pros
  • Easy navigation
  • Robust features
  • Secure patient data
  • Seamless billing
  • Customizable templates
Cons
  • Potentially high cost
  • Learning curve for new users
  • Limited customization
  • Occasional technical glitches
  • Customer support response time
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Amazing Charts EHR Software is a cloud-based electronic health record (EHR) system designed for small to mid-sized medical practices. It offers a comprehensive suite of features to streamline clinical workflows, improve patient care, and enhance practice efficiency. With its user-friendly interface and customizable templates, Amazing Charts is well-suited for practices seeking a cost-effective and easy-to-use EHR solution.

Key benefits of Amazing Charts include its robust charting capabilities, automated billing processes, and secure patient portal. Its popular features encompass e-prescribing, patient scheduling, and telehealth integration. User experiences highlight its intuitive design, seamless data entry, and exceptional customer support. Compared to similar products, Amazing Charts stands out for its affordability, customizable options, and ongoing updates based on user feedback.

Pricing considerations for Amazing Charts vary based on practice size and subscription plan. It offers a tiered pricing structure with monthly or annual payment options, making it accessible to practices with diverse budgets.

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$140/User, Monthly
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$109 Monthly
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Product Insights

  • Improved Patient Care Coordination: AthenaOne's comprehensive patient records, accessible from anywhere, enable seamless collaboration among providers and facilitate informed decision-making for better patient outcomes.
  • Enhanced Clinical Decision-Making: The software provides real-time access to patient data, clinical guidelines, and best practices, supporting evidence-based care and reducing medical errors.
  • Increased Practice Efficiency: AthenaOne streamlines workflows, automates administrative tasks, and reduces paperwork, allowing providers to focus more on patient care and less on administrative burdens.
  • Improved Patient Engagement: The patient portal empowers patients to actively participate in their care, view medical records, schedule appointments, communicate with providers, and manage their health information.
  • Enhanced Revenue Cycle Management: AthenaOne's integrated billing and coding features ensure accurate claims submissions, reduce billing errors, and accelerate reimbursements, optimizing practice revenue.
  • Improved Compliance: The software helps practices adhere to regulatory requirements, such as HIPAA and Meaningful Use, ensuring patient privacy and data security.
  • Enhanced Mobility: AthenaOne's mobile app enables providers to access patient records, securely communicate with colleagues, and complete tasks on the go, promoting flexibility and efficiency.
  • Scalability: The cloud-based platform allows practices to easily add users and expand capabilities as needed, accommodating growth and evolving needs.
  • Data Analytics: AthenaOne provides robust reporting and analytics tools that enable practices to track performance, identify trends, and make data-driven decisions to improve quality of care and business operations.
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  • Maintain Compliance: Compliance in the health IT space is an absolute must for clinics. Amazing Charts comes certified to meet Meaningful Use and HIPAA standards. 
  • Generate Revenue: More satisfied patients means they return more often for visits or procedures. With sophisticated EHR software, you’ll always be able to meet the needs of your clientele and have the most accurate picture of their health/operations for billing purposes. 
  • Keep Patients Coming Back: You’ll earn a patient's business by streamlining your charting, billing and scheduling process. The software makes it easy to schedule follow-ups, checkups and critical procedures, turning patients into repeat customers. 
  • Involve Patients in Their Healthcare: Amazing Charts EHR gives you access to patient portals, which can put patients in control of their records, as well as their own healthcare needs. 
  • Ramp up Efficiency: You’ll be able to do away with the old pen-and-paper systems that many practices still use. With Amazing Charts EHR, you can ingest patient data from outside agencies, and contribute easily to a compliant, portable record of patient health. Doctor’s can utilize the software’s numerous efficiency features to streamline their workflow. 
  • Hinder Clinician Burnout: Clinicians burning out from the stress of work can cost your business thousands. EHR software takes the stress out of their workflow and easily connects them to their administrative and support staff. 
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  • Patient Charting: Electronic medical records (EMR) with customizable templates, comprehensive charting tools, and integrated clinical decision support.
  • Scheduling: Online appointment scheduling, customizable appointment reminders, and patient wait time tracking.
  • Billing and Coding: Integrated billing and coding functionality, claims management, and revenue cycle reporting.
  • Patient Portal: Secure online access for patients to view medical records, schedule appointments, communicate with providers, and manage billing.
  • Telehealth: Integrated video conferencing capabilities for virtual patient visits.
  • Mobile App: Access to patient records, charting, and communication on mobile devices.
  • Reporting and Analytics: Robust reporting tools for clinical, financial, and operational performance.
  • Integration: Connectivity with labs, pharmacies, imaging centers, and other healthcare systems.
  • Security and Compliance: HIPAA-compliant security measures to protect patient data.
  • Customization: Ability to tailor the system to meet specific practice needs.
  • Support: Comprehensive training, support, and resources available.
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  • Meaningful Use Certified: You can take advantage of government incentives for meaningful use of EHR products because Amazing Charts EHR is certified to meet modern compliance standards. 
  • E-Prescribing: You can automatically send prescriptions off to pharmacies, as well as check for drug interactions. The technology is powered by NewCrop, which is a SureScript certified solution. 
  • Voice-to-Text: The product is certified to take advantage of Dragon’s Naturally Speaking software, which means clinicians can enter information on-the-fly. 
  • Centralized Data: All of your important data points and screens are available from a single dashboard. This dashboard also allows users to tab through patient information (such as demographics, diagnoses, history, visits, summaries etc). 
  • Flexible Deployment: You can deploy Amazing Charts EHR anywhere — from the cloud to on-premise. If you opt for their “Amazing Charts in The Cloud” plan, the company will take care of maintenance and troubleshooting for you. They’ll also provide 24/7 access, pre-configured dashboards, remote scanning and printing and device-agnostic access all without needing a VPN. 
  • Templates: The software comes preloaded with hundreds of useful clinical templates, designed to reduce redundancy and streamline clinical processes. 
  • Patient Portal: The patient portal feature lets you increase the level of interaction you have with your clients in and out of the clinic. The app’s patient portals come with features like electronic messaging, educational content, visit summaries, test results and more. 
  • Annual Support: With Amazing Charts, you get a full support suite, as well as automatic updates to the product, its databases and its e-prescribing features. 
  • Reporting: The product’s reporting suite is robust and offers important queries, dashboards and more. They also allow you to build your own queries with a custom builder. 
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Product Ranking

#45

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EHR Software

#73

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EHR Software

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User Sentiment Summary

Good User Sentiment 953 reviews
Good User Sentiment 93 reviews
75%
of users recommend this product

athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites.

74%
of users recommend this product

Amazing Charts has a 'good' User Satisfaction Rating of 74% when considering 93 user reviews from 3 recognized software review sites.

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3.5 (1)
3.5 (102)
4.2 (3)
3.8 (836)
3.7 (89)
5.0 (1)
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3.6 (14)
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Synopsis of User Ratings and Reviews

Streamlined Workflow: Reduces manual data entry and automates tasks, saving time and improving efficiency.
Improved Patient Care: Enhances communication and collaboration between providers, leading to better patient outcomes.
Enhanced Reporting & Analytics: Provides real-time insights into practice performance and patient data, enabling data-driven decision making.
Mobile Accessibility: Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility.
Customizable Interface: Allows tailoring the platform to specific practice needs and workflows, improving user experience.
Positive User Reviews: Consistently praised for its ease of use, intuitive interface, and helpful support team.
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User-Friendly Interface: Amazing Charts' intuitive design makes it easy to navigate and find the information you need quickly.
Customization Options: Tailoring the software to your specific needs with customizable templates, fields, and reports.
Efficient Documentation: Streamlined documentation tools, such as pre-populated templates and auto-populated fields, save time and reduce errors.
Comprehensive Patient Management: Manage patient demographics, medical history, appointments, and more, all in one central location.
Interoperability: Connect with other healthcare systems and devices to exchange patient information seamlessly.
Robust Reporting: Generate detailed reports on patient data, clinical outcomes, and financial performance.
Exceptional Customer Support: Receive prompt and helpful assistance from Amazing Charts' knowledgeable support team.
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Learning Curve: Initial setup and training can be time-consuming for some users.
Cost: Subscription fees may be higher compared to some basic EHR systems.
Glitches and Bugs: Occasional reports of technical issues and bugs in the platform.
Limited Customization Options: Some users wish for more granular control over customization features.
Integration Challenges: Integration with certain legacy systems can be complex.
Customer Support: Mixed experiences with customer support response times and quality.
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Steep Learning Curve: Many users find Amazing Charts' interface complex and difficult to navigate, requiring extensive training and support.
Limited Customization: Users have reported feeling restricted in their ability to customize the software to meet their specific workflow and documentation needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and system crashes, which can impact efficiency.
Inconsistent Support: Users have raised concerns about the quality and responsiveness of Amazing Charts' technical support, affecting issue resolution time.
Lack of Advanced Features: Compared to other EHR systems, Amazing Charts may fall short in offering certain advanced features, such as robust reporting tools and integrated patient portals.
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User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

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Amazing Charts has been praised for its customizable templates, user-friendly interface, and robust reporting capabilities. Users find its customizable templates particularly helpful for streamlining documentation and improving efficiency. The intuitive interface makes it easy for clinicians to navigate and access patient information quickly. Additionally, Amazing Charts' reporting capabilities provide valuable insights into practice performance and patient outcomes, enabling data-driven decision-making. In comparison to other EHR software, Amazing Charts stands out for its flexibility and adaptability. Its customizable templates allow users to tailor the software to their specific needs, ensuring a seamless fit with their workflows. Moreover, Amazing Charts' open architecture enables seamless integration with other systems, such as practice management software and patient portals. This integration eliminates data silos and improves communication and collaboration within the practice. Amazing Charts is particularly well-suited for small to medium-sized practices that prioritize customization, ease of use, and data-driven insights. Its customizable templates and user-friendly interface empower clinicians to streamline documentation and improve efficiency, while its robust reporting capabilities provide valuable insights into practice performance and patient outcomes.

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