Amazing Charts vs iSalus

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Our analysts compared Amazing Charts vs iSalus based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Amazing Charts Software Tool
iSalus Software Tool

Product Basics

Amazing Charts EHR Software is a cloud-based electronic health record (EHR) system designed for small to mid-sized medical practices. It offers a comprehensive suite of features to streamline clinical workflows, improve patient care, and enhance practice efficiency. With its user-friendly interface and customizable templates, Amazing Charts is well-suited for practices seeking a cost-effective and easy-to-use EHR solution.

Key benefits of Amazing Charts include its robust charting capabilities, automated billing processes, and secure patient portal. Its popular features encompass e-prescribing, patient scheduling, and telehealth integration. User experiences highlight its intuitive design, seamless data entry, and exceptional customer support. Compared to similar products, Amazing Charts stands out for its affordability, customizable options, and ongoing updates based on user feedback.

Pricing considerations for Amazing Charts vary based on practice size and subscription plan. It offers a tiered pricing structure with monthly or annual payment options, making it accessible to practices with diverse budgets.

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iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate.

The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.

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Product Insights

  • Maintain Compliance: Compliance in the health IT space is an absolute must for clinics. Amazing Charts comes certified to meet Meaningful Use and HIPAA standards. 
  • Generate Revenue: More satisfied patients means they return more often for visits or procedures. With sophisticated EHR software, you’ll always be able to meet the needs of your clientele and have the most accurate picture of their health/operations for billing purposes. 
  • Keep Patients Coming Back: You’ll earn a patient's business by streamlining your charting, billing and scheduling process. The software makes it easy to schedule follow-ups, checkups and critical procedures, turning patients into repeat customers. 
  • Involve Patients in Their Healthcare: Amazing Charts EHR gives you access to patient portals, which can put patients in control of their records, as well as their own healthcare needs. 
  • Ramp up Efficiency: You’ll be able to do away with the old pen-and-paper systems that many practices still use. With Amazing Charts EHR, you can ingest patient data from outside agencies, and contribute easily to a compliant, portable record of patient health. Doctor’s can utilize the software’s numerous efficiency features to streamline their workflow. 
  • Hinder Clinician Burnout: Clinicians burning out from the stress of work can cost your business thousands. EHR software takes the stress out of their workflow and easily connects them to their administrative and support staff. 
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  • Save Money: Solutions from iSalus handle many tasks, including billing, practice management, EHR and EMR. With a cloud-based architecture, iSalus can cover all of your medical needs without needing to be installed locally. 
  • Generate Revenue: With more effective and timely care comes greater potential for revenue and more customers coming through your practice doors. 
  • Serve Patients: You can streamline your patient care procedures — from billing to scheduling and charting — thus allowing you to better serve the patient. Charts are robust and shareable, and billing can be handled promptly, taking additional stressors off the patient. 
  • Maintain Compliance: ISalus’s products are HIPAA and MACRA certified, as well as certified for meaningful use standards, meaning you can protect patient data and protect yourself from fines. 
  • Reduce Clinical Turnover: The family of iSalus products is meant to handle and automate several crucial business functions, reducing stress and ultimately lowering turnover rates. 
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  • Meaningful Use Certified: You can take advantage of government incentives for meaningful use of EHR products because Amazing Charts EHR is certified to meet modern compliance standards. 
  • E-Prescribing: You can automatically send prescriptions off to pharmacies, as well as check for drug interactions. The technology is powered by NewCrop, which is a SureScript certified solution. 
  • Voice-to-Text: The product is certified to take advantage of Dragon’s Naturally Speaking software, which means clinicians can enter information on-the-fly. 
  • Centralized Data: All of your important data points and screens are available from a single dashboard. This dashboard also allows users to tab through patient information (such as demographics, diagnoses, history, visits, summaries etc). 
  • Flexible Deployment: You can deploy Amazing Charts EHR anywhere — from the cloud to on-premise. If you opt for their “Amazing Charts in The Cloud” plan, the company will take care of maintenance and troubleshooting for you. They’ll also provide 24/7 access, pre-configured dashboards, remote scanning and printing and device-agnostic access all without needing a VPN. 
  • Templates: The software comes preloaded with hundreds of useful clinical templates, designed to reduce redundancy and streamline clinical processes. 
  • Patient Portal: The patient portal feature lets you increase the level of interaction you have with your clients in and out of the clinic. The app’s patient portals come with features like electronic messaging, educational content, visit summaries, test results and more. 
  • Annual Support: With Amazing Charts, you get a full support suite, as well as automatic updates to the product, its databases and its e-prescribing features. 
  • Reporting: The product’s reporting suite is robust and offers important queries, dashboards and more. They also allow you to build your own queries with a custom builder. 
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  • Practice Management: Practice management software enables you to track patients, assign rooms and direct clinicians. It also ensures that providers are equipped with the correct clinical tools for the job, by assigning patients to rooms in tandem with available tools. 
  • Billing: Billing features offer complete integration with other iSalus products, as well as access to a robust team of iSalus billing specialists, who can handle billing tasks from the minute a bill is sent out to when it’s finally processed. The company boasts 100% transparency with its billing features. 
  • Scheduling: This feature enables back-office managers and administrators to seamlessly schedule patients for either follow-ups or critical patient procedures. Schedules are recorded, reminders and alerts can be sent out via SMS or email, and information is automatically entered into a patient’s medical chart. 
  • Patient Portals: With patient portals, patients can gain access to their medical records via a mobile application or an online web portal. It also gives clinicians a chance to ensure patient-provider record parity. 
  • EHR and EMR: A standard feature, iSalus offers EHR and EMR tools. Records are robust, customizable, HIPAA compliant, and most importantly: portable. 
  • Mobile Application: The mobile application is a practice on-the-go. It offers a near-complete mobile practice, with billing, prescribing, scheduling and charting features, all from a clinician’s smartphone. 
  • Meaningful Use, HIPAA and MACRA Certified: All of the company’s products have been certified to meet meaningful use standards and are HIPAA compliant. They offer continual data backups, 256-bit encryption, continual monitoring and storage in a state-of-the-art data center.
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Product Ranking

#73

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#34

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User Sentiment Summary

Good User Sentiment 93 reviews
Good User Sentiment 44 reviews
74%
of users recommend this product

Amazing Charts has a 'good' User Satisfaction Rating of 74% when considering 93 user reviews from 3 recognized software review sites.

72%
of users recommend this product

iSalus has a 'good' User Satisfaction Rating of 72% when considering 44 user reviews from 3 recognized software review sites.

3.5 (1)
2.0 (1)
4.2 (3)
3.8 (7)
3.7 (89)
n/a
n/a
3.6 (36)

Synopsis of User Ratings and Reviews

User-Friendly Interface: Amazing Charts' intuitive design makes it easy to navigate and find the information you need quickly.
Customization Options: Tailoring the software to your specific needs with customizable templates, fields, and reports.
Efficient Documentation: Streamlined documentation tools, such as pre-populated templates and auto-populated fields, save time and reduce errors.
Comprehensive Patient Management: Manage patient demographics, medical history, appointments, and more, all in one central location.
Interoperability: Connect with other healthcare systems and devices to exchange patient information seamlessly.
Robust Reporting: Generate detailed reports on patient data, clinical outcomes, and financial performance.
Exceptional Customer Support: Receive prompt and helpful assistance from Amazing Charts' knowledgeable support team.
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Comprehensive Feature Set: iSalus is praised for offering a wide array of features, including patient management, billing, and telehealth, all within a single platform.
Improved Efficiency: Users have reported that iSalus streamlines workflows, which leads to increased efficiency for their practice.
Customizable: The software allows for some level of customization so users can tailor certain features to better suit their needs.
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Steep Learning Curve: Many users find Amazing Charts' interface complex and difficult to navigate, requiring extensive training and support.
Limited Customization: Users have reported feeling restricted in their ability to customize the software to meet their specific workflow and documentation needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and system crashes, which can impact efficiency.
Inconsistent Support: Users have raised concerns about the quality and responsiveness of Amazing Charts' technical support, affecting issue resolution time.
Lack of Advanced Features: Compared to other EHR systems, Amazing Charts may fall short in offering certain advanced features, such as robust reporting tools and integrated patient portals.
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Steep Learning Curve: iSalus EHR is often cited as difficult to learn, with an unintuitive user interface that can be challenging for new staff members to master.
Technical Issues: Users frequently report experiencing technical problems such as software glitches, system slowdowns, and difficulties integrating with other systems.
Slow Performance: The system can become slow and cumbersome when handling a high volume of data or when multiple users are accessing it concurrently, impacting efficiency.
Poor Customer Support: Users have expressed frustration with slow response times from the iSalus customer support team, leading to prolonged downtime and unresolved issues.
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Amazing Charts has been praised for its customizable templates, user-friendly interface, and robust reporting capabilities. Users find its customizable templates particularly helpful for streamlining documentation and improving efficiency. The intuitive interface makes it easy for clinicians to navigate and access patient information quickly. Additionally, Amazing Charts' reporting capabilities provide valuable insights into practice performance and patient outcomes, enabling data-driven decision-making. In comparison to other EHR software, Amazing Charts stands out for its flexibility and adaptability. Its customizable templates allow users to tailor the software to their specific needs, ensuring a seamless fit with their workflows. Moreover, Amazing Charts' open architecture enables seamless integration with other systems, such as practice management software and patient portals. This integration eliminates data silos and improves communication and collaboration within the practice. Amazing Charts is particularly well-suited for small to medium-sized practices that prioritize customization, ease of use, and data-driven insights. Its customizable templates and user-friendly interface empower clinicians to streamline documentation and improve efficiency, while its robust reporting capabilities provide valuable insights into practice performance and patient outcomes.

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User reviews of iSalus from the past year present a mixed bag. While iSalus is lauded by some for its comprehensive features, others find it a bitter pill to swallow due to its clunky interface and intermittent technical hiccups. A standout feature is its all-in-one platform, integrating patient management, billing, and telehealth - a godsend for streamlining workflows. One user lauded the ease of adding new patients and navigating the software compared to other EHR systems. However, the honeymoon phase seems to be short-lived for some, as complaints about freezing screens, an unintuitive interface, and sluggish customer support abound. Some users have even described the system's billing practices as "suspect," which raises serious red flags. Despite these drawbacks, many users appreciate the software's customizability, citing the ability to tailor templates to meet specific documentation needs as a major plus. Ultimately, iSalus seems best suited for those willing to brave the initial learning curve and occasional technical snags in exchange for a feature-rich platform. Smaller practices that prioritize an integrated system over a seamless user experience might find iSalus a good fit.

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