Acumen Epic Connect vs Zoobook

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Our analysts compared Acumen Epic Connect vs Zoobook based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Acumen Epic Connect, developed by Acumen Physician Solutions, is a sophisticated software designed to streamline the management of electronic health records (EHR). This platform is particularly well-suited for healthcare providers and organizations seeking an efficient way to handle patient data, scheduling, and billing within a unified system. The software stands out for its ability to integrate seamlessly with existing healthcare systems, offering significant benefits such as improved patient care through better data management and enhanced operational efficiency. Among its popular features are customizable workflows, comprehensive data analytics, and robust security measures, all of which contribute to its appeal among healthcare professionals. When compared to similar products, users often highlight Acumen Epic Connect's user-friendly interface and the responsive customer support as key advantages. Pricing considerations for the software typically involve a range based on the size of the practice and the specific features required, with payment options that can accommodate varying budgetary needs.
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Zoobook is a comprehensive software solution designed to streamline the management of tasks such as electronic health records (EHR) for healthcare providers. It is particularly well-suited for behavioral health and substance abuse treatment centers due to its specialized features that cater to the unique needs of these facilities. Users benefit from its robust capabilities, including appointment scheduling, billing, and compliance tracking, which enhance operational efficiency and improve patient care.

One of the standout advantages of Zoobook is its user-friendly interface, which simplifies the adoption process for staff members. Additionally, the software's ability to integrate seamlessly with other systems ensures a smooth workflow. Compared to similar products, users often highlight Zoobook's reliability and the responsive customer support that accompanies it. Pricing for Zoobook typically falls within a moderate range, often based on the number of users or the size of the facility, with payment options that can be tailored to monthly or annual plans.

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$300/Provider, Monthly
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Knowledge Base
24/7 Live Support
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Product Insights

  • Boost Revenue: Improve collection rate and generate precise invoices using revenue cycle management modules. 
  • Improve Productivity: Automate clinical processes to lower administrative burdens and eliminate duplicate entries. Grant access permissions to employees to protect sensitive data. 
  • Enhance Patient Experiences: Enable clients to view educational materials via the patient portal. Encourage patients to make online payments using debit or credit cards. 
  • Ensure Compliance: Assign accurate codes, follow nephrology billing guidelines and stay updated about HIPAA and ICD standards. It’s ONC-ATCB and CCHIT certified. 
  • Interoperability: Exchange patient data with other health care providers to optimize health outcomes. Enable customers to authorize data transfer using a one-time access code. 
  • Deliver Value-based Care: Leverage population health and patient engagement functionalities to manage patients’ treatment plans, reduce costs and improve the quality of care. 
  • Stay Mobile: Access data from remote locations using iOS or Android devices. Auto-transfer patient information to the dialysis unit to save time. 
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  • Intuitive Graphical and Navigation Interface: Its navigation menu focuses on delivering structure to the employee and easy access to patient’s files, which comply with DMHAS and state regulations. It is very flexible and can be managed with a mouse or a touch screen. Keyboards aren’t necessary.  
  • Integration With Laboratory Software: It automatically integrates and imports urine analysis data from the lab to the EHR with the patient’s records.  
  • Manages Workflow: It creates a workflow that is built around user actions and other important metrics. It empowers supervisors to monitor the staff, clinical activities, referrals, patient’s no-shows, hours worked and more.  
  • Reduces Time Spent on Filing: With its help, a medication reconciliation module and e-prescription feature can be implemented. These inclusions reduce the time spent on filing as it enables staff to maintain records of allergies and medications. 
  • Improves and Measures Productivity of Counselors: It measures the counselor’s efficiency, clinical outcomes, quality measures and accuracy of bills.  
  • Tracks Pending Items: It actively keeps track of pending items, to-do lists and authorizations.  
  • Reduced Time Spent on Preparing Treatment Plans: It has templates that reduce the time counselors spend on preparing treatment plans, reviews, progress notes, assessments and monthly progress reports.  
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  • CKD Management: Build clinical workflows to monitor at-risk CKD patients. Track patient progress via the dashboard. 
  • Population Health Management: Aggregate data from vaccine lists, vital signs, medications and computerized provider order entry (CPOE) to improve clinical health outcomes and deliver quality care. 
  • Documentation: Follow clinical protocols and documentation imperatives using SmartSets to ensure patients receive appropriate care. Auto-populate clients’ intake forms to speed up registration processes. 
  • Automated Alerts: Receive notifications about patients' immunization deadlines to help reduce infection risks and deliver vaccines in a timely manner. 
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  • Process Automation: Automation is easy to implement and it delivers an instant, easy to maneuver reporting system and referrals.  
  • Customized Design and Development: It is designed to adjust according to the requirements of the facility. Its recent updates include a host of features such as scheduling, documentation and billing.  
  • Bed Management: It helps manage beds’ utilization and their billing. 
  • No Limit on Number of Users: There is no limit on the number of users as the software is priced by license.  
  • E-signatures: It supports e-signatures resulting in staff and physicians not requiring proprietary writing pads.  
  • Integrated Billing: It can submit Medicaid online, generate superbills, manage co-pay and alert for balances.  
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Product Ranking

#86

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#102

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User Sentiment Summary

Excellent User Sentiment 1 reviews
Great User Sentiment 20 reviews
100%
of users recommend this product

Acumen Epic Connect has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

84%
of users recommend this product

Zoobook has a 'great' User Satisfaction Rating of 84% when considering 20 user reviews from 2 recognized software review sites.

5.0 (1)
4.2 (10)
n/a
4.2 (10)

Awards

Acumen Epic Connect stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Improved Patient Care: Acumen Epic Connect facilitates better patient care by providing healthcare professionals with a comprehensive view of patient data, including medical history, medications, and test results. This holistic view enables more informed decision-making and personalized treatment plans.
Enhanced Efficiency: The platform streamlines workflows and automates tasks, reducing administrative burdens on healthcare staff. This allows them to focus more on patient care and less on paperwork.
Increased Collaboration: Acumen Epic Connect fosters collaboration among healthcare providers by enabling secure sharing of patient information. This promotes coordinated care and improves communication between different healthcare teams.
Patient Engagement: The platform empowers patients to actively participate in their healthcare journey. They can access their medical records, communicate with their providers, and schedule appointments online.
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Simplified Scheduling: Users praise Zoobook for streamlining appointment scheduling, allowing them to effortlessly manage bookings and reduce administrative burden.
Centralized Patient Information: Zoobook's ability to consolidate patient data into a single, easily accessible location is a major advantage for users seeking efficient record management.
Improved Communication: Users appreciate Zoobook's communication features, which facilitate seamless interaction between healthcare providers and patients, ultimately enhancing patient care and satisfaction.
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Difficult to Use: Users have reported that Acumen Epic Connect is not user-friendly and requires extensive training to use effectively.
Limited Functionality: Some users have expressed frustration with the software's limited functionality, noting that it lacks features commonly found in other EHR systems.
Poor Customer Support: Users have reported difficulties getting timely and effective support from Acumen when they encounter problems with Epic Connect.
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Difficult to Use: Users have reported that Zoobook is not intuitive and requires extensive training to use effectively. This can be a major drawback for healthcare organizations that need a system that is easy to learn and use.
Poor Customer Support: Some users have complained about the quality of customer support provided by Zoobook. They have reported long wait times and unhelpful support staff. This can be frustrating for users who are experiencing problems with the system.
Limited Features: Zoobook may not have all of the features that some healthcare organizations require. For example, it may not have robust reporting capabilities or support for certain medical specialties. This can make it difficult for organizations to use Zoobook to meet all of their needs.
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User reviews from the past year suggest Acumen Epic Connect is a strong contender in the EHR market, particularly for nephrology practices. Users frequently praise its comprehensive suite of features, including robust patient scheduling, streamlined billing and coding, and effective patient communication tools. The platform's integration with Epic, a leading EHR system, is a significant advantage, offering extensive interoperability and access to a vast network of healthcare providers. This integration facilitates seamless data exchange and care coordination, which is crucial for managing complex conditions like chronic kidney disease (CKD). However, some users note a steeper learning curve compared to other EHR solutions due to the platform's extensive features and functionalities. Additionally, while Acumen Epic Connect excels in nephrology-specific tools, it may not be as customizable or adaptable for practices outside of this specialty. Despite these drawbacks, the consensus among users is that Acumen Epic Connect's strengths outweigh its weaknesses, making it an ideal choice for nephrology practices seeking a comprehensive, integrated, and efficient EHR solution. The platform's focus on CKD management, population health for renal patients, and value-based care initiatives aligns perfectly with the unique needs of nephrologists, empowering them to deliver high-quality care while optimizing practice performance.

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Is Zoobook the "alpha" EHR software in the healthcare jungle? Zoobook is a popular choice for businesses seeking affordable EHR software, but is it the right fit for your needs? Users praise Zoobook for its user-friendly interface, seamless integration with other systems, and budget-friendly pricing. These features are crucial for streamlining workflows and maximizing efficiency. For example, its integration capabilities allow it to connect with other healthcare tools like assessment modules and billing systems, ensuring a smooth and coordinated process. However, some users have expressed concerns about limited features and less-than-stellar customer service. Zoobook caters specifically to the unique requirements of behavioral health and addiction treatment facilities. It offers specialized features like robust referral management functionalities and compliance with regulations in these domains, making it a valuable tool for these specialized practices. However, businesses requiring a more comprehensive suite of features might need to explore alternative options. Overall, Zoobook presents a solid choice for businesses prioritizing affordability and ease of use, particularly those in the behavioral health and addiction treatment sectors. However, those seeking a feature-rich solution with top-notch customer support might find it falls short of their expectations.

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