Home > EDI Software > TrueCommerce > TrueCommerce vs DiCentral

TrueCommerce vs DiCentral

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Our analysts compared TrueCommerce vs DiCentral based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
TrueCommerce Software Tool
DiCentral Software Tool
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Product Basics

Analyst Rating

92 Detailed Analysis

User Sentiment

Great User Sentiment (671 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Great User Sentiment (635 Reviews)

TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions.

A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations.

User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.

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DiCentral Web Based EDI is a tool that allows users to securely send documents and other information to customers, partners and suppliers while also retaining supply chain visibility. It offers integration with various popular vendors along with a library of prebuilt connectivity kits meant to ease the connection building process with business partners.

It is available for both cloud and on-site deployment and has a relatively low price, making it a good option for a wide variety of businesses. It also offers different connection options to its users. Support is available 24/7 via phone and email from all locations.
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Product Assistance

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Product Insights

  • Centralized Data Sharing: It offers a centralized location for documents and data to be shared among business partners. 
  • Connection to Multiple Business Partners: Connections to more than 92,000 organizations are already established to make data sharing simpler. 
  • Web-Based Accessibility: It is web-based and hosted in the cloud, meaning it’s accessible on the go as long as there’s an internet connection available. 
  • Robust Support Options: Support team answers questions promptly so that customers are not stranded with technical issues without a resolution in sight. 
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  • Accessible: Available either on-premise or on the cloud, with only a web browser to access, it is highly usable for customers in various locations and industries. 
  • Relatively Inexpensive: Starting at $30 a month, it is a fairly inexpensive introduction to EDI software. 
  • High Integration Capability: It can integrate with many different vendors, including SAP, NetSuite, Acumatica, Oracle, Microsoft, QuickBooks and Sage. 
  • Real-Time Visibility: Supply chain visibility is available through real-time insights that are relayed across customized dashboards. The tool can assist in determining which products are currently available in distribution centers or warehouses, also forecasting when to reorder certain materials. 
  • Connectivity: Easily connect with trading partners with prebuilt kits to develop connections between their systems and that of their partners. 
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  • Managed Service Offering: Implementing and maintaining an on-premise EDI solution can be incredibly time-consuming and requires a high level of technical knowledge from team members. This managed service provider handles software maintenance, upgrades and other essential factors to keep the program up and running in an optimized manner. 
  • Transaction Manager: The Transaction Manager is a web-based EDI translator. Translate a variety of data and put them into documents (such as an invoice or purchase order), and vice versa. 
  • Centralized Document Exchange: Documents can be both sent and received in a single location. It supports protocols such as UN/EDIFACT, ASC X12 and XML syntax. Contains secure connection options such as HTTP, FTP, AS1 and AS2. 
  • Trading Partner Maps: Search from a range of trading partner maps for specific trading partners on the website. Some of the most popular trading partners supported in the solution include Amazon, Home Depot, Walmart, CommerceHub, Costco and Target. 
  • EDI Integration: Integrates with existing software solutions, whether it is an ERP or an accounting program. Facilitates transactions and reduces manual errors. 
  • E-Invoicing: Business partners can send electronic invoices directly to the system from their accounts payable. It supports a variety of invoice formats, including CSV, XML and EDI formatting. 
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  • EDI Outsourcing: Meet the EDI requirements of customers while also retaining the ability to scale fulfillment operations. It enables integration with different ERP, WMS and MRP solutions through prebuilt adapters that alleviate the need to work with a third-party integration company. It can integrate with solutions from SAP, NetSuite, Sage, Oracle and Microsoft Dynamics, among others. 
  • Dropship Management: Exchange order and inventory data with trading partners. It enables the generation of shipping labels, the automation of inventory feed requests, compliance with buyer dropship guidelines and the obtainment of alerts when pending rule violations occur. 
  • Analytics and Rules Management: Enables users to develop rules for all trading partner specifications. It also reviews and quarantines transactions before they become chargebacks. Observe KPI trends to take advantage of actionable insights using real-time data while leveraging a customizable dashboard. 
  • 3PL and Carrier Support: Enables 3PLs and manufacturers that are in a partnership with a 3PL to scale operations up or down. It contains enablement and fulfillment solutions that are furthered by the opportunity for users to partner or connect with a global community of clients. 
  • Supply Chain Management: Leverage distribution management, point-of-sale data analysis, warehouse management, order management and inventory management capabilities. Integrate with accounting systems to streamline order processing. It also supports bulk and single-SKU fulfillment, contains a forecasting module that can suggest reorder quantities and can compare product activity to unit costs. 
  • Financial Integration: It connects customers, suppliers and partners to optimize transactions and ensure compliance with legal and financial regulations. It eliminates manual tasks such as invoice entry and centralizes cash management. It also contains a matching function that verifies payments for products ordered and received. 
  • EDI Translation and Mapping: The EDI translation tool uses VANs to indirectly connect with partners. Create direct connections through either secure FTP or AS2. It contains a library of prebuilt kits to ease the process of connecting with partners. The mapping tool lets users transfer, translate and validate data across systems. 
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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 671 reviews
Great User Sentiment 635 reviews
89%
of users recommend this product

TrueCommerce has a 'great' User Satisfaction Rating of 89% when considering 671 user reviews from 6 recognized software review sites.

83%
of users recommend this product

DiCentral has a 'great' User Satisfaction Rating of 83% when considering 635 user reviews from 3 recognized software review sites.

1.5 (1)
n/a
4.5 (188)
4.0 (112)
4.39 (238)
4.16 (262)
4.5 (229)
4.2 (261)
4.7 (11)
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3.4 (4)
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Synopsis of User Ratings and Reviews

Ease of Use: It offers a user-friendly and intuitive platform for daily users, as noted by 91% of reviewers who mention ease of use.
Implementation: Over 86% of the users who referred to implementation state that it is easy to set up and implement the system.
Customer Support: Its customer service team is responsive and resolves issues quickly, as observed by 90% of reviewers who specify customer support.
Navigation: All the users who specified navigation report that it is easy to navigate through various tools and options.
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Ease of Use: The system provides ease of use, making the process of invoicing and order tracking a breeze, as noted by about 79% of users.
Support: Approximately 67% of users who reviewed support talked about the 24X7 availability and timely response of their customer support.
Navigation: About 80% of users who mention navigation found the platform effortless to navigate and leverage robust navigation features.
Connection/Communication: The system facilitates smooth communication between entities, arranging seamless connections between trading partners, as mentioned by 56% of users who reviewed communication/connection.
Installation: About 67% of users who spoke about installation mentioned the application’s seamless onboarding and implementation.
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Slow Performance: Around 80% of reviewers who mentioned performance note that it slows down sometimes, affecting user performance.
Click-Intensive: It is click-intensive and involves repetitive tasks, as observed by 67% of the users stating usability.
Frequent Errors: It generates frequent errors, and decoding them is difficult, as stated by 50% of reviewers reporting errors.
Limited Resources: It has limited support resources and documentation to help new customers, as noted by 100% of the users referring to resources.
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Cost: Nearly 100% of users who mentioned cost noted that Dicentral is overpriced for its features, with the costs being unadjusted throughout the year.
Functionality: The platform lacks advanced features, with compatibility issues with certain browsers and operating systems, according to approximately 64% of respondents reporting on its functionality.
Performance: The app experiences occasional performance and connectivity issues, based on 53% of reviewers mentioning performance.
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TrueCommerce is a unified commerce platform that helps businesses connect across the supply chain. It is a user-friendly and intuitive solution that is easy to set up and implement. It offers seamless navigation capabilities throughout the system. Many reviewers have noted that user performance can be affected as it is click-intensive, involves repetitive tasks and slows down at times. It provides limited support resources and documentation, and it is difficult to decode frequently generated errors. However, queries and issues can be resolved quickly with reliable and responsive customer support.

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Users found DiCentral easy to use and navigate, but its interface confusing and antiquated. It offers a centralized location to handle invoices, track orders and search, filter and consolidate information with integrations. While tech support was knowledgeable and responsive, some users reported having difficulties understanding them. Users reported robust analytics functionality, with predesigned documentation and reports. Several users reported compatibility issues on MAC and several browsers such as Chrome and Firefox. Common performance issues include access prohibition, response delays and late reception of messages. Users also reported flexibility for various requirements. Overall, it is an intuitive system to build secure connections with certain functional limitations.

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Screenshots

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