TrueCommerce vs Biztalk Server

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Our analysts compared TrueCommerce vs Biztalk Server based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

TrueCommerce Software Tool
Biztalk Server Software Tool

Product Basics

TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions.

A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations.

User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.

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BizTalk Server is an inter-organizational middleware by Microsoft that integrates applications across the enterprise and manages business processes through automation. It exchanges business documents between different implementations, within or across the organization.

By making use of adapters to tailor communication, it acts as a message breaker and provides business activity monitoring. Implementation of maps is done with the XSLT standard, while orchestration is done with the WS-BPEL-compatible process language. Developers have the freedom to create and transform messages from one type to another.
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$10,000 Annually
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Product Assistance

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24/7 Live Support
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Product Insights

  • Centralized Data Sharing: It offers a centralized location for documents and data to be shared among business partners. 
  • Connection to Multiple Business Partners: Connections to more than 92,000 organizations are already established to make data sharing simpler. 
  • Web-Based Accessibility: It is web-based and hosted in the cloud, meaning it’s accessible on the go as long as there’s an internet connection available. 
  • Robust Support Options: Support team answers questions promptly so that customers are not stranded with technical issues without a resolution in sight. 
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  • Receive Comprehensive Support: Get support for a wide range of protocols and data formats and ensure seamless communication across different operating systems. 
  • Handle Bad Scripts: Easily manage bad scripts with a retry mechanism or service support windows. 
  • Eliminate Third-party Implementation: Easily integrate with a wide range of programs without having to seek the help of a third-party administrator. 
  • Integrate Diverse Programs: Connect people and information together and get the freedom to conduct B2B communication and EDI transactions. 
  • Enhance Security: Utilize seamless hybrid integration and a new level of security by being closely aligned to Azure. 
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  • Managed Service Offering: Implementing and maintaining an on-premise EDI solution can be incredibly time-consuming and requires a high level of technical knowledge from team members. This managed service provider handles software maintenance, upgrades and other essential factors to keep the program up and running in an optimized manner. 
  • Transaction Manager: The Transaction Manager is a web-based EDI translator. Translate a variety of data and put them into documents (such as an invoice or purchase order), and vice versa. 
  • Centralized Document Exchange: Documents can be both sent and received in a single location. It supports protocols such as UN/EDIFACT, ASC X12 and XML syntax. Contains secure connection options such as HTTP, FTP, AS1 and AS2. 
  • Trading Partner Maps: Search from a range of trading partner maps for specific trading partners on the website. Some of the most popular trading partners supported in the solution include Amazon, Home Depot, Walmart, CommerceHub, Costco and Target. 
  • EDI Integration: Integrates with existing software solutions, whether it is an ERP or an accounting program. Facilitates transactions and reduces manual errors. 
  • E-Invoicing: Business partners can send electronic invoices directly to the system from their accounts payable. It supports a variety of invoice formats, including CSV, XML and EDI formatting. 
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  • API Management:  Manage different artifacts in the server environment using REST API. Use Azure API management to publish orchestration endpoints. Unlock the potential of data and service by gaining the freedom to publish API to external partners and internal developers. 
  • Analytics: Perform deep data storage using Azure Application Insight and Event Hub and use Power BI for reporting and viewing data. 
  • Office 365 Adapters: Automate workflow and integrate with adapters to send or receive Office 365 emails, transmit Microsoft Office calendars and create contacts. 
  • Hubs Adapter: Send and receive messages with Azure Events Hub, which allows the server to function both as an event publisher and subscriber with the cloud-based, event-driven application. 
  • Application Life Cycle Management: Use Visual Studio Team Services to define multiple server deployments and maintain those systems throughout the life cycle. Utilize Azure DevOps to automatically deploy applications to different environments. 
  • Routing: Route encrypted as well as unencrypted messages to the receiver with no capping on the decryption limit. Ensure safety and security by only permitting messages from those that have a receive-authorization certificate. 
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Product Ranking

#3

among all
EDI Software

#5

among all
EDI Software

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Analyst Rating Summary

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93
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Document Management
EDI Transaction and Community Management
EDI Protocols and Standards
EDI Translation and Mapping
Platform Capabilities and Security
EDI Transaction and Community Management
EDI Translation and Mapping
EDI Protocols and Standards
Document Management
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

100%
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82%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
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87%
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User Sentiment Summary

Great User Sentiment 671 reviews
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89%
of users recommend this product

TrueCommerce has a 'great' User Satisfaction Rating of 89% when considering 671 user reviews from 6 recognized software review sites.

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1.5 (1)
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4.5 (188)
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4.39 (238)
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4.5 (229)
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4.7 (11)
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3.4 (4)
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Synopsis of User Ratings and Reviews

Ease of Use: It offers a user-friendly and intuitive platform for daily users, as noted by 91% of reviewers who mention ease of use.
Implementation: Over 86% of the users who referred to implementation state that it is easy to set up and implement the system.
Customer Support: Its customer service team is responsive and resolves issues quickly, as observed by 90% of reviewers who specify customer support.
Navigation: All the users who specified navigation report that it is easy to navigate through various tools and options.
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Robust EDI Capabilities: Users appreciate BizTalk Server for its strong support for Electronic Data Interchange (EDI) standards, enabling seamless data exchange with trading partners.
Integration Flexibility: The platform is lauded for its ability to integrate with a wide range of systems and technologies, making it a versatile choice for complex IT environments.
Scalability: Businesses value BizTalk's scalability, which allows them to start small and expand their use of the server as their needs grow, without significant re-investment.
Reliable Messaging: The guaranteed delivery feature ensures that messages are never lost, providing peace of mind for critical business transactions.
Comprehensive B2B Support: Users find the built-in support for B2B transactions and protocols to be a major advantage, streamlining operations with partners.
Advanced Monitoring and Tracking: The ability to monitor and track data flows in real-time helps businesses quickly identify and resolve issues, enhancing operational efficiency.
Extensive Adapter Library: BizTalk's wide range of available adapters simplifies the process of connecting to various applications and services, reducing development time.
Strong Community and Support: The active BizTalk community and Microsoft's support services are highly valued for providing assistance and sharing best practices.
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Slow Performance: Around 80% of reviewers who mentioned performance note that it slows down sometimes, affecting user performance.
Click-Intensive: It is click-intensive and involves repetitive tasks, as observed by 67% of the users stating usability.
Frequent Errors: It generates frequent errors, and decoding them is difficult, as stated by 50% of reviewers reporting errors.
Limited Resources: It has limited support resources and documentation to help new customers, as noted by 100% of the users referring to resources.
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Complex Setup: Users often find the initial setup and configuration of BizTalk Server to be complex and time-consuming, especially for those with specific EDI needs.
Steep Learning Curve: New users report a steep learning curve, making it challenging to fully leverage BizTalk Server's capabilities without significant training.
Cost: The total cost of ownership, including licensing, hardware, and maintenance, can be prohibitively expensive for small to medium-sized businesses.
Performance Issues: Some users experience performance bottlenecks, particularly in high-volume transaction environments, leading to delays and decreased efficiency.
Limited Agility: The platform's architecture can sometimes hinder rapid changes or updates, making it less agile in response to evolving business needs.
Dependency on Windows: Being tightly integrated with Windows, BizTalk Server limits cross-platform capabilities, which can be a drawback for businesses operating in diverse IT environments.
Outdated UI: Users often cite the user interface as being outdated and less intuitive compared to more modern integration solutions.
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TrueCommerce is a unified commerce platform that helps businesses connect across the supply chain. It is a user-friendly and intuitive solution that is easy to set up and implement. It offers seamless navigation capabilities throughout the system. Many reviewers have noted that user performance can be affected as it is click-intensive, involves repetitive tasks and slows down at times. It provides limited support resources and documentation, and it is difficult to decode frequently generated errors. However, queries and issues can be resolved quickly with reliable and responsive customer support.

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BizTalk Server is a powerful tool for businesses needing a robust and adaptable solution for Electronic Data Interchange (EDI) and application integration. Users appreciate its ability to handle complex data formats and its scalability, making it suitable for large organizations with diverse integration requirements. Its versatility allows for connecting various systems and applications, streamlining business processes. However, some users find BizTalk Server's complexity and steep learning curve to be drawbacks, especially for those seeking a simpler EDI solution. Additionally, while BizTalk Server offers a range of features, it may not be the most cost-effective option for smaller businesses with less complex integration needs. Compared to other integration platforms like MuleSoft Anypoint Platform or Boomi, BizTalk Server stands out with its deep integration with the Microsoft ecosystem, making it a natural choice for organizations heavily invested in Microsoft technologies. Its strength lies in handling complex integrations and orchestrations, but it may not be as user-friendly or cloud-native as some competitors. Ultimately, BizTalk Server is best suited for enterprises requiring a comprehensive and scalable solution for EDI and application integration, particularly those already utilizing Microsoft products and services. Its ability to manage intricate data formats and automate business processes makes it a valuable asset for organizations with complex integration challenges.

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Top Alternatives in EDI Software


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