Infocon Systems vs SPS Commerce Fulfillment

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Our analysts compared Infocon Systems vs SPS Commerce Fulfillment based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

SPS Commerce Fulfillment Software Tool

Product Basics

Infocon Systems offers a robust software solution designed to streamline Electronic Data Interchange (EDI) processes, making it an ideal choice for businesses seeking efficient data management. This versatile platform caters to industries such as retail, manufacturing, and logistics, where seamless data exchange is crucial. Infocon Systems stands out with its user-friendly interface and customizable features, allowing businesses to tailor the software to their specific needs. Users appreciate its ability to integrate with existing systems, enhancing operational efficiency. The software's real-time data processing and comprehensive reporting capabilities provide valuable insights for decision-making. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a personalized quote. Infocon Systems is praised for its reliability and adaptability, making it a preferred choice for companies looking to optimize their EDI operations without the hassle of complex implementations.
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SPS Commerce is a cloud-based solution that helps streamline and simplify document and data transfer between various supply chain stakeholders. It automates communication between suppliers, retailers, distributors and marketplaces to enhance order processing, inventory management and shipping. 

It lets users define communication and data transfer workflows that lead to faster order fulfillment, improved data accuracy and real-time order visibility. Additionally, it provides insights to help businesses optimize inventory levels and drive sales growth.

Consolidating data and automating workflows can give businesses a strategic advantage. It saves time, frees up resources, improves operational efficiency and helps deliver a superior customer experience, providing a competitive edge in today's dynamic market.

Pros
  • Ease of Use
  • Efficient Support
  • Extensive Integration Network
  • Useful Training Resources
  • Streamlined Processes
Cons
  • Higher Costs
  • Implementation and Setup Difficulties
  • Billing and Contract Issues
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$100 Monthly
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Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Communication: Infocon Systems facilitates seamless data exchange between trading partners, reducing the need for manual data entry and minimizing errors.
  • Cost Efficiency: By automating EDI processes, businesses can significantly cut down on labor costs associated with manual data handling and error correction.
  • Improved Accuracy: Automated data processing ensures high accuracy, reducing the risk of costly mistakes in order processing and inventory management.
  • Enhanced Compliance: Infocon Systems helps businesses adhere to industry standards and regulations, ensuring that all transactions meet compliance requirements.
  • Scalability: The software can easily scale with your business, accommodating increased transaction volumes without a hitch.
  • Real-Time Data Access: Users gain immediate access to transaction data, enabling quicker decision-making and more responsive customer service.
  • Integration Capabilities: Infocon Systems integrates smoothly with existing ERP and accounting systems, ensuring a cohesive IT environment.
  • Increased Productivity: By automating routine tasks, employees can focus on more strategic activities, boosting overall productivity.
  • Enhanced Security: The system employs robust security measures to protect sensitive data during transmission, safeguarding against breaches.
  • Customizable Solutions: Infocon Systems offers tailored solutions to meet the unique needs of different industries, ensuring optimal performance.
  • Reduced Paperwork: Transitioning to electronic data interchange significantly cuts down on paper usage, supporting sustainability efforts.
  • Faster Transaction Processing: Automated workflows expedite transaction processing, reducing cycle times and improving cash flow.
  • Reliable Support: Users benefit from dedicated customer support, ensuring any issues are promptly addressed and resolved.
  • Comprehensive Reporting: The software provides detailed reports and analytics, offering insights into business operations and performance.
  • Global Reach: Infocon Systems supports international EDI standards, enabling businesses to expand their global trading networks effortlessly.
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  • Streamline Workflows: Consolidate invoices, shipping notices and orders into a single, searchable platform. Easily access repositories and retrieve relevant information for smoother workflow execution.
  • Minimize Errors: Reduce manual data entry with the auto-fill functionality. Define automation to minimize keying errors. Ensure automatic information mapping to correct fields, further enhancing data accuracy.
  • Gain Real-Time Visibility: Track real-time order and inventory status from any device and location. Get instant updates on order progress within the customer queue, clearly indicating confirmation or completion.
  • Improve Partner Connectivity: Connect to a network of more than 80,000 trading partners to add unique functionalities with third-party integrations. Connect with ERP, eCommerce platforms, accounting modules, payment processors, order management platforms and more. 
  • Optimize Inventory Management: Avoid stockouts, minimize carrying costs and forecast sales patterns with a built-in inventory management module. Get real-time insights into stock levels and sales trends to make informed inventory decisions. 
  • Enhance Customer Satisfaction: Streamline order processing, ensure data accuracy and track orders in real time to achieve faster fulfillment and improved delivery times. This translates to happier customers and a stronger brand reputation.
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  • Real-Time Status Updates: Get the real-time status of ongoing transactions. Updates enhance decision-making and boost the business’s responsiveness to customer demands.  
  • Automation: Cuts out paper, printing, and postage costs. Computer-to-computer data interchanges reduce the time it takes for the business to exchange invoices, purchase orders, and other business documents. 
  • Standardization: EDI standardization ensures accurate paperless exchanges.  
  • EDI Mapping Support: Data structures can be translated from proprietary files, like CSV or text formats, into EDI mapping standard forms and vice versa.  
  • Third-Party Integration: Seamlessly integrates with other applications to ensure streamlined and smooth functioning. 
  • Archiving and Retention: Withhold and send reminders for unpaid invoices. 
  • Analytics: Get rich insights into transactions and translations to make a well-informed decision.  
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  • Order Alerts: Get automatic alerts upon receiving orders from retailers, distributors or marketplaces. Define automation to review, process and fulfill orders from a centralized dashboard.
  • Task Management: Maintain visibility and control over order fulfillment tasks with a dynamic workflow checklist that ensures adherence to correct protocols. The system automatically highlights the next action after task completion, improving order turnaround times.
  • Plain Language EDI: Unlike traditional EDI systems that rely on cryptic codes, SPS Commerce utilizes a user-friendly interface and guided navigation to help design workflows and protocols. This empowers users of all technical backgrounds to maximize the platform’s capabilities.
  • Auto-Fill Forms: Reduce manual data entry and streamline document creation. The advanced search bar includes an auto-fill feature that populates relevant data into forms like Advanced Shipping Notices (ASNs), purchase orders and invoices.
  • Compliance Monitoring: The live workflow feature displays real-time updates on each retailer’s EDI requirements. Get immediate visibility into partner specifications to verify order compliance and prevent potential issues that could lead to chargebacks.
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Product Ranking

#17

among all
EDI Software

#19

among all
EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 4 reviews
Great User Sentiment 897 reviews
100%
of users recommend this product

Infocon Systems has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 1 recognized software review sites.

85%
of users recommend this product

SPS Commerce Fulfillment has a 'great' User Satisfaction Rating of 85% when considering 897 user reviews from 4 recognized software review sites.

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4.2 (387)
5.0 (4)
4.3 (482)
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4.5 (2)
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4.2 (26)

Awards

Infocon Systems stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently highlight how user-friendly the Infocon Systems EDI software is, suggesting a straightforward design and intuitive interface.
Great Customer Service: Users rave about the excellent customer service provided by Infocon Systems, indicating a helpful and responsive support team.
Affordable Pricing: Infocon Systems is praised for its affordability, making it a cost-effective EDI solution for businesses.
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Ease of Use: The platform interface is intuitive and easy to understand, streamlining daily operations like order, shipping and invoice management.
Efficient Support: Users appreciate the vendor’s customer service, noting quick response times and helpful support staff. The support chat feature resolves queries quickly and efficiently.
Extensive Integration Network: The system provides secure third-party connections with popular solutions like NetSuite, QuickBooks, SAP Commerce, Shopify, Sage 500 and Acumatica.
Useful Training Resources: The availability of self-help videos, guides and training modules helps users navigate the platform and resolve issues independently.
Streamlined Processes: SPS Commerce can significantly reduce manual work and transactional errors by automating important communication and data exchange workflows.
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Limited Platform Compatibility: One user reported that the software is only compatible with desktop operating systems, limiting accessibility and flexibility for users who prefer or require mobile access for tasks such as sending invoices and purchase orders.
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Cost: The platform is costlier than its competitors. Users have reported unexpected pricing fluctuations and inflexible contracts, leading to additional charges for unused services.
Implementation and Setup Difficulties: The platform implementation is highly technical and can take time. Some users have reported poor communication and delays from the implementation team.
Billing and Contract Issues: Discrepancies between the billing and sales teams can cause confusion and difficulties in resolving billing issues. Users have experienced challenges in canceling or adjusting services.
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Is Infocon Systems the real deal or just a lot of hype? User reviews from the last year paint a pretty clear picture: Infocon Systems is a solid EDI solution, especially for those who value simplicity and affordability. Users consistently highlight its user-friendly interface as a major plus, making it easy even for non-technical folks to get the hang of EDI. One user even raved about how much faster their order processing became after switching to Infocon Systems, which is a huge win for any business. This ease of use, combined with its budget-friendly pricing structure, makes it a compelling choice for small to medium-sized businesses that may have found other EDI solutions too complex or expensive.However, no software is perfect, and Infocon Systems is no exception. While there aren't many user reviews highlighting major drawbacks, one user did mention that the software is only compatible with desktop computers. This might be a minor inconvenience for some, but it could be a dealbreaker for businesses that rely heavily on mobile devices. Overall, though, Infocon Systems seems to hit the sweet spot for businesses looking for a straightforward, affordable, and reliable EDI solution. It's like the Toyota Camry of EDI software - it might not be the flashiest option out there, but it gets the job done without breaking the bank.

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SPS Commerce offers a cloud-based solution designed to streamline data exchange and communication across your supply chain. By automating tasks and centralizing documents, the platform aims to improve operational efficiency and reduce errors. Key features include order and task management, automated form filling and EDI compliance monitoring.This solution is suitable for businesses of all sizes but holds particular value for those struggling with manual data entry, inventory management, limited IT resources or complex EDI integrations.SPS Commerce boasts a user-friendly interface and extensive integrations with popular business solutions like NetSuite, QuickBooks and Shopify. Additionally, the platform offers a library of training materials and helpful customer support.While user reviews highlight the platform’s ease of use, efficient support team and robust integration network, they also mention some drawbacks. These include costlier pricing compared to competitors, potential challenges during implementation, and difficulties with billing and contracts.Overall, SPS Commerce is a strong solution for businesses seeking to automate workflows and gain real-time visibility into their supply chain. However, careful consideration of potential drawbacks, particularly cost, is recommended.

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