ArcESB vs Orderful

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Our analysts compared ArcESB vs Orderful based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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Orderful offers a cloud-based SaaS solution that connects the global supply chain with orders and modernizes electronic data exchange (EDI). It allows suppliers and buyers to connect and trade supply chain data in real-time, strengthens complexity and reduces costs. It simplifies the EDI landscape, eliminates EDI errors and adapts to the growing needs of the business.

It offers providers and consumers API connections with numerous channels such as retail platforms, e-commerce sites, warehouses, manufacturers, 3PLs and more. It also simplifies instantly transmitting or exchanging data with a partner network.
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Product Insights

  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • Connect Once: Eliminates point-to-point mappings and connections. Once companies are connected to the API, users immediately gain access to an expanding network of retailers, manufacturers, carriers, distributors and 3PLs. 
  • Real-Time EDI Data Compliance: Validate the company data in real time with the requirements of the trading partner before doing a transaction. Detecting validation problems proactively speeds up initial onboarding and testing significantly while avoiding charges. 
  • Quick Onboarding: Removes the problem of one-to-one integration by increasing the network of linked trading partners. A partner already connected to the Orderful Network has pre-coded implementation guidelines, pre-set communication channels and test requirements(if any), streamlining the onboarding process. 
  • Real-Time Issue Resolution: Resolves EDI data problems in real-time and provides day-to-day tools for analytical insights. 
  • Agile Supply Chains: Make changes to implementation guidelines, and trading partners get immediate updates in real-time. Buyers can publish changes and make guidelines immediately accessible to all partners on the network. Sellers get real-time updates about trading partner guidelines, allowing them to stay compliant in real-time. 
  • Consolidate Integration: Offers RESTful canonical API support, allowing enterprise application integration to the system. It eliminates point-to-point integration with trading partners. 
  • Add Trading Partner for Free: Request and add partners for free if an EDI trading partner is not on the Orderful Network. All partner communications are handled, and their testing and guidelines requirements are compiled. 
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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  • EDI Dashboard: Provides built-in health checks and reporting for EDI transactions. The dashboard is a collapsible set of graphs that show transaction status and historical distribution at a glance. It offers granular date filters and contextual information; users can move cursors across various parts of graphs for details. 
  • Transaction Dashboard: View all EDI transactions, both inbound and outbound. Users can filter transactions based on status, date, direction, stream, transaction type, business number, trading partner and more. Real-time metrics on the number of transactions and the status of valid vs. invalid transactions can also be viewed. 
  • Relationship Tab: It displays all trading partner relationships (transaction type per trading partner). Users can filter relationships based on active status, transaction type, direction and trading partner. 
  • Trade Request: It formalizes a request to start a new partnership with a trading partner. Once submitted, it gets reviewed, and users can accept or reject based on requirements. 
  • EDI Print-View: Users can preview the print view while filling out forms. Check for errors in transaction data via the new transaction tab. Once selected, errors are displayed both on the form and the print view. Users can click on the error or click ‘start fixing’ to be navigated through the errors and correct them. 
  • Rules Editor: Define transformation rules with Excel-like macros. The rule editor provides a library of transaction data handling functions. Functions are subdivided into several categories depending on the data type or their behaviour, such as string, boolean, array, date-time function and more. 
  • Alert and Notification: Get automatic notifications about incoming or outgoing EDI exceptions. Users can choose which section they want to be notified of from a menu, this option can be changed at any time. 
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Product Ranking

#16

among all
EDI Software

#15

among all
EDI Software

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Analyst Rating Summary

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User Sentiment Summary

Great User Sentiment 24 reviews
Excellent User Sentiment 4 reviews
89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

90%
of users recommend this product

Orderful has a 'excellent' User Satisfaction Rating of 90% when considering 4 user reviews from 2 recognized software review sites.

4.4 (15)
4.5 (2)
4.6 (8)
4.5 (2)
4.0 (1)
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Awards

SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

Orderful stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Improved Visibility: Provides users with clear visibility into all EDI transactions, allowing businesses to closely monitor and manage their supply chain operations in real-time.
Simplified Onboarding: Offers a streamlined onboarding process for new trading partners, enabling businesses to connect and begin transacting with partners more swiftly.
User-Friendly Interface: Features an intuitive and easy-to-use interface that simplifies EDI management, making it accessible to users with varying levels of technical expertise.
Robust Integrations: Offers seamless integration with various ERP and business systems, facilitating efficient data flow between different platforms.
Comprehensive Documentation: Provides users with access to thorough documentation and support resources, empowering businesses to troubleshoot issues and maximize the platform's capabilities.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Initial Setup Complexity: Users have reported that the initial setup process can be complicated.
Learning Curve: New users may face a learning curve due to the platform's extensive features.
Occasional System Stability Issues: Some users have mentioned occasional system stability issues.
Documentation Needs Improvement: A few users have expressed a need for more comprehensive documentation.
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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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Is Orderful truly orderly when it comes to EDI, or does it leave things in disarray? User reviews from the last year paint a largely positive picture of Orderful, particularly highlighting its user-friendly platform and robust integration capabilities. For instance, one user lauded the platform's intuitive design, emphasizing that it simplified onboarding and implementation for their team. Another praised Orderful's seamless integration with their existing ERP system, allowing them to automate their order-to-cash process more effectively than their previous EDI provider. This ease of use and integration capability is critical in the often complex world of EDI, where clunky interfaces and compatibility issues can lead to costly delays and errors. However, some users expressed a desire for greater customization options, suggesting that Orderful's one-size-fits-all approach may not fully address the unique needs of every business. For example, while the platform excels in standard EDI transactions, some users found it lacking in flexibility for handling specialized document formats or industry-specific requirements. Additionally, pricing was occasionally cited as a potential drawback, with some smaller businesses finding the cost prohibitive. Despite these concerns, the overwhelming sentiment is that Orderful offers a powerful and efficient solution for businesses seeking to streamline their EDI operations. With its intuitive interface, strong integration capabilities, and responsive customer support, Orderful is particularly well-suited for businesses looking to simplify their EDI processes without extensive technical expertise. Think of it as the difference between wrestling with a tangled mess of wires and plugging into a system that just works. However, businesses with highly specialized EDI needs or limited budgets may need to weigh the platform's strengths against its limitations.

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