ArcESB vs Babelway

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Our analysts compared ArcESB vs Babelway based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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Babelway, now owned by Tradeshift, is a B2B integrated EDI solution that gives users control over their document formats, transformations and data. It is web-based and leverages automation to optimize document transfers between trading partners that require multiple formats or transfer methods.

It gives users numerous document formats to choose from, optimizes partner onboarding and streamlines end to end document transfer processes.
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$5,000 Annually
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$300 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • Streamlined Integration: Babelway simplifies the integration of various business systems, reducing the need for manual data entry and minimizing errors.
  • Enhanced Data Accuracy: By automating data exchanges, Babelway ensures that information is consistently accurate and up-to-date across all platforms.
  • Cost Efficiency: Automating EDI processes with Babelway can significantly lower operational costs by reducing the need for manual intervention and paper-based processes.
  • Improved Compliance: Babelway helps businesses adhere to industry standards and regulatory requirements, ensuring that all data exchanges meet necessary compliance criteria.
  • Scalability: The platform can easily scale to accommodate growing business needs, allowing for seamless expansion without the need for extensive reconfiguration.
  • Real-Time Monitoring: Babelway provides real-time visibility into data transactions, enabling businesses to quickly identify and resolve issues as they arise.
  • Enhanced Security: The software employs robust security measures to protect sensitive data during transmission, ensuring that information remains confidential and secure.
  • Customizable Workflows: Babelway allows for the creation of tailored workflows that match specific business processes, enhancing operational efficiency and flexibility.
  • Reduced IT Burden: By handling complex EDI tasks, Babelway frees up IT resources to focus on more strategic initiatives, improving overall productivity.
  • Faster Onboarding: The platform facilitates quicker onboarding of new partners and clients, accelerating time-to-market and fostering better business relationships.
  • Comprehensive Support: Babelway offers extensive support and resources, ensuring that users can effectively leverage the platform to meet their business needs.
  • Improved Decision Making: With access to accurate and timely data, businesses can make more informed decisions, driving better outcomes and strategic growth.
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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  • Partner Onboarding: A library of predefined connections helps users optimize their partner data exchanges. Its centralized web application provides robust features to build connections and manage them.  
  • Document Flow Control: All raw information and data is accessible on demand for all documents, regardless of being sent or received. Correct and resubmit documents from within the system. 
  • Data Manipulation: Visual drag-and-drop tools help users move data efficiently. Hundreds of predefined formulas provide multiple ways to manipulate data, and lookup tables can be leveraged to dynamically replace data. 
  • Format to Format Transformation: Babelway transforms to or from any type of format and builds immediate document structures from uploaded samples. Pick from a transaction catalog or use previously created types. 
  • Extensive Document Types: Transform and exchange email, Excel, flat file, Amazon, http, pdf, SAP and many more document types. 
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Product Ranking

#16

among all
EDI Software

#22

among all
EDI Software

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Analyst Rating Summary

94
90
86
95
100
92
100
100
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EDI Protocols and Standards
EDI Transaction and Community Management
Integrations and Extensibility
EDI Translation and Mapping
Platform Capabilities and Security
EDI Transaction and Community Management
Document Management
Integrations and Extensibility
EDI Protocols and Standards
Platform Capabilities and Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

73%
0%
27%
91%
0%
9%
100%
0%
0%
92%
0%
8%
100%
0%
0%
100%
0%
0%
96%
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4%
83%
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17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
91%
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9%
83%
0%
17%
87%
0%
13%

User Sentiment Summary

Great User Sentiment 24 reviews
Excellent User Sentiment 51 reviews
89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Babelway has a 'excellent' User Satisfaction Rating of 94% when considering 51 user reviews from 3 recognized software review sites.

4.4 (15)
4.7 (26)
4.6 (8)
4.7 (23)
4.0 (1)
4.5 (2)

Awards

SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

Babelway stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Simplified EDI Mapping: Babelway makes it easier to connect with trading partners by offering a user-friendly interface for mapping data between different EDI formats, simplifying what is traditionally a complex process.
Improved Collaboration: Babelway streamlines communication and collaboration between internal teams and external partners, making it easier to manage EDI projects and resolve issues efficiently.
Reduced Costs: By automating EDI processes and eliminating the need for manual intervention, Babelway helps businesses save time and money, allowing them to allocate resources more effectively.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Complex Mapping: Users have reported that creating maps in Babelway can be complicated and time-consuming, especially for intricate EDI transactions.
Limited Customer Support: Some users have expressed frustration with the responsiveness and availability of Babelway's customer support team.
Occasional Technical Issues: While generally reliable, Babelway has been known to experience occasional technical glitches or performance issues, which can disrupt EDI operations.
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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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Babelway users praise the platform for its user-friendliness and ability to streamline EDI processes, saving both time and money. For example, one user stated that Babelway "helped us save a lot of time and money." Users also appreciate the robust security features that protect sensitive data. However, specific comparisons to competitors like MuleSoft or Boomi are absent in available user reviews, making it difficult to assess Babelway's strengths and weaknesses relative to alternatives. Without this comparative context, it's tough to pinpoint what makes Babelway stand out from the crowd. Based on available information, Babelway seems well-suited for businesses of all sizes looking to simplify their EDI operations, particularly those prioritizing ease of use and security.

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