Cleverbridge vs MarketTime

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Our analysts compared Cleverbridge vs MarketTime based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Cleverbridge Software Tool
MarketTime Software Tool

Product Basics

Cleverbridge ensures efficient billing and payment management, as well as localized customer experiences for global audiences. It offers subscription management, reporting and analytics, customer data management, lifecycle marketing, and international compliance. B2B commerce helps automate renewals, uses quote-to-cart to collect funds and enables one-click purchases. Other attributes include taxation, fraud prevention, email and performance marketing, and more.

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MarketTime is a comprehensive software solution designed to streamline eCommerce and sales management tasks. It is particularly well-suited for wholesalers, manufacturers, and sales agencies due to its robust features that facilitate order processing, inventory management, and customer relationship management. The platform offers significant benefits such as enhanced efficiency, real-time data synchronization, and improved sales tracking capabilities.

Popular features include an intuitive order entry system, detailed product catalogs, and seamless integration with various eCommerce platforms. Users appreciate the software's ability to handle complex sales processes and its user-friendly interface. Compared to similar products, MarketTime is often praised for its reliability and comprehensive support services.

Pricing details for MarketTime are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific requirements. This ensures that businesses can find a plan that aligns with their unique needs and budget.

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$29.95 Monthly
Get a free price quote
Tailored to your specific needs
$29 Monthly
Get a free price quote
Tailored to your specific needs
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Simplify Financials: Offload financial operations and responsibilities to the vendor acting as the merchant of record. Automatically maintain and update local laws, regulations and compliances. 
  • Go Global: Overcome the complexity of navigating international markets with a multilingual platform that supports multiple currencies and checkout options. Offers a network of service providers for localized marketing. 
  • Streamline Operations: Automate repetitive administrative tasks to focus on solving business problems. Stay on top of processing by getting an overview of every operation and workflow from a dashboard. 
  • Improve Decision Making: Create a central repository of business data and analyze it to learn customer behavior, trends, campaign performance, product engagement and untapped opportunities. 
  • Tailor To Fit Needs: Add features through external integrations using the open API. Provides detailed documentation for each API. 
  • Increase Revenue: Tap into additional revenue streams by offering digital services using the subscription engine that supports trial periods, discounts, automated renewals and direct payments. 
  • Strengthen Marketing Efforts: Recover abandoned carts and reduce churn rate by engaging with customers using the growth module that factors sector specifics, geography and customer history. Offers call center services for answering customer calls 24x7. 
  • Enhance B2B Experience: Offer businesses a B2C shopping interface with quote-to-carts, self-service, search bars, saved orders and more. Manage complex product structures with variants, segment-specific pricing and discount schemes. 
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  • Increased Efficiency: Automate repetitive tasks such as order processing and inventory updates, freeing up time for strategic activities.
  • Enhanced Customer Experience: Provide a seamless shopping experience with real-time inventory updates and personalized recommendations.
  • Scalability: Easily manage a growing number of products and customers without a proportional increase in workload.
  • Data-Driven Decisions: Utilize comprehensive analytics to gain insights into sales trends, customer behavior, and inventory performance.
  • Improved Accuracy: Minimize human errors in order entry and inventory management through automated processes.
  • Cost Savings: Reduce operational costs by streamlining workflows and minimizing manual labor.
  • Better Inventory Management: Maintain optimal stock levels with automated reordering and real-time inventory tracking.
  • Enhanced Collaboration: Facilitate better communication and coordination among team members with centralized data and task management.
  • Faster Order Fulfillment: Speed up the order processing cycle from placement to delivery, improving customer satisfaction.
  • Customizable Workflows: Tailor the software to fit specific business processes, ensuring it meets unique operational needs.
  • Integration Capabilities: Seamlessly connect with other business systems such as CRM, ERP, and accounting software for a unified workflow.
  • Regulatory Compliance: Ensure adherence to industry standards and regulations with built-in compliance features.
  • Enhanced Security: Protect sensitive business and customer data with robust security measures and regular updates.
  • 24/7 Accessibility: Access the platform from anywhere at any time, ensuring business continuity and flexibility.
  • Customer Insights: Gain a deeper understanding of customer preferences and behaviors to tailor marketing strategies effectively.
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  • Management: Insulate the business from non-compliance fines and security breaches, provide stability, scale efficiently and manage customer data:
    • Integration: Synchronize data from existing CRMs, ERPs, web analytics tools, marketing automation systems and more with a plug-and-play connector and robust set of APIs. 
    • Subscription: Design pricing plans with options including fixed pricing, term, tiered, usage-based, or any combination of the above. Manage cross-sells, promotions, upgrades and downgrades; offer automated or manual renewal options. 
    • Customer Data: Track and identify customer behavior across various marketing channels. Centralize all data and identify patterns to strategize campaigns and drive sales. 
    • Customer Self-Service: Allow customers to update their own personal, payment, renewal and plan information. They can access their purchase history, modify subscription and payment options, and access personalized offers and content. 
    • Customer Lifecycle Marketing: Deliver targeted communications via email, ads or SMS messages and trigger dormant customers.  
    • Global Compliance: Monitor the dynamic regulatory landscape and comply with international data protection regulations, like GDPR. Maintain compliance with PCI, DSS, ISAE 3402 and other protocols. 
  • Monetization: Supports diverse pricing models, billing scenarios and payment methods to maximize recurring revenue. 
    • Billing and Invoicing: Provide customer-specific payment options and bill accurately for term, tiered or usage-based subscriptions. 
    • Payment Processing: Securely collect payments, issue refunds and record and reconcile transactional data. Defend against chargebacks and receive assistance for defense against claims. Manage currency exchange and integrate global payment processors to minimize foreign billing events. 
    • Revenue Retention: Reduce service interruption and involuntary churns due to outdated credit cards. Automatically receive updated credit card information without any customer intervention. 
    • Taxation: Calculate taxes accurately depending on location and automate sending tax payments to the proper authorities. 
    • Fraud Prevention: Review all charges with automated screening technology; leverage behavioral data to eliminate human bias and false positives. Flag orders for manual review by specialized analysts. 
  • Marketing: Scale business, identify opportunities and streamline marketing campaigns to boost sales: 
    • Localization: Offer customers prevalent language, currency and payment options based on their location. Access 30 languages, 60 currencies and 48 payment methods to provide a highly localized online experience. 
    • Reporting and Analytics: Analyze trends, measure customer satisfaction and identify optimization opportunities with various up-to-date reporting tools and cohort analysis. 
    • Testing and Optimization: Develop testing strategies and make data-based decisions to improve subscription programs, all while receiving expert assistance to optimize these processes. 
    • Email Marketing: Create new revenue streams and nurture existing relationships with customized email marketing campaigns. Execute campaigns and monitor their efficiency with built-in tracking and reporting tools. 
    • Performance Marketing: Receive expert assistance on recruiting, communicating and incentivizing strategic publishers. Give publishers access to assets and reporting for targeted marketing and automate commission tracking and payout handling. 
    • B2B Marketing: Target business clients more effectively; allow sales reps to generate and send personalized, pre-populated carts to customers. Allow customers to configure price quotes and complete transactions without sales assistance through its self-service CPQ. Create a global, virtual storefront and connect it to other critical information systems. 
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  • Order Management: Streamline the entire order process from entry to fulfillment with real-time updates and tracking.
  • Inventory Control: Maintain accurate stock levels with automated inventory tracking and alerts for low stock.
  • Customer Relationship Management (CRM): Manage customer interactions and data efficiently with integrated CRM tools.
  • Sales Reporting: Generate detailed sales reports to analyze performance and make informed business decisions.
  • Multi-Channel Integration: Seamlessly integrate with various sales channels including online stores, marketplaces, and physical retail locations.
  • Mobile Access: Access the platform on-the-go with a mobile-friendly interface, ensuring you can manage your business from anywhere.
  • Customizable Catalogs: Create and manage product catalogs tailored to different customer segments or sales channels.
  • Secure Payment Processing: Ensure secure transactions with integrated payment gateways that support multiple payment methods.
  • Vendor Management: Efficiently manage vendor relationships and streamline the procurement process.
  • Promotions and Discounts: Easily set up and manage promotional campaigns and discount offers to boost sales.
  • Data Import/Export: Simplify data management with robust import and export functionalities for seamless data transfer.
  • User Permissions: Control access levels with customizable user permissions to ensure data security and operational efficiency.
  • Customer Support Integration: Enhance customer service with integrated support tools for handling inquiries and issues.
  • Analytics Dashboard: Gain insights with a comprehensive analytics dashboard that provides key performance indicators and metrics.
  • Automated Workflows: Increase efficiency with automated workflows that reduce manual tasks and streamline operations.
  • Product Variants Management: Manage different product variants such as sizes, colors, and styles with ease.
  • Real-Time Syncing: Ensure data consistency across all platforms with real-time syncing capabilities.
  • Custom Reporting: Create custom reports tailored to your specific business needs and requirements.
  • Third-Party Integrations: Extend functionality with seamless integrations to popular third-party applications and services.
  • Scalability: Scale your operations effortlessly with a platform designed to grow with your business.
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Product Ranking

#24

among all
eCommerce Platforms

#86

among all
eCommerce Platforms

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User Sentiment Summary

Great User Sentiment 34 reviews
Great User Sentiment 7 reviews
86%
of users recommend this product

Cleverbridge has a 'great' User Satisfaction Rating of 86% when considering 34 user reviews from 3 recognized software review sites.

88%
of users recommend this product

MarketTime has a 'great' User Satisfaction Rating of 88% when considering 7 user reviews from 1 recognized software review sites.

5.0 (9)
n/a
4.2 (23)
n/a
2.5 (2)
n/a
n/a
4.4 (7)

Synopsis of User Ratings and Reviews

Global Reach: Cleverbridge provides merchants with the tools to navigate the complexities of selling products and services in various countries, including handling taxes, complying with local regulations, and supporting multiple currencies and payment methods.
Subscription Management: The platform simplifies the management of recurring billing and subscriptions, automating tasks such as invoicing, payment processing, and subscription renewals. This can be particularly beneficial for businesses with subscription-based models, as it reduces manual effort and ensures a smooth customer experience.
Fraud Prevention: Cleverbridge incorporates robust fraud prevention measures to protect merchants from fraudulent transactions and chargebacks. This includes features such as address verification, card security code checks, and velocity checks, which help to identify and prevent suspicious activity.
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Easy to Use: MarketTime's interface is designed to be intuitive and user-friendly, allowing even those without extensive technical expertise to manage their online stores effectively.
Feature-Rich: The platform boasts a wide array of features designed to streamline various aspects of eCommerce, including order management, inventory control, and customer relationship management.
Great Support: Users consistently praise MarketTime's responsive and helpful customer support team, ensuring that any technical issues or questions are addressed promptly.
Sales Growth: Many businesses have reported increased sales efficiency after implementing MarketTime, attributing this success to the platform's automation and optimization capabilities.
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Subscription Management Issues: Users have reported challenges with managing or canceling subscriptions, often encountering difficulties reaching customer support or experiencing unexpected charges.
Payment Processing Problems: Some users have experienced issues with payment processing, including declined transactions, delayed refunds, and difficulties updating payment information.
Customer Support Concerns: A recurring theme in user feedback is the difficulty in reaching Cleverbridge's customer support, with long wait times and unresponsive communication channels being common complaints.
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Occasional Technical Issues: Some users have reported experiencing occasional technical glitches or bugs on the platform, which can be disruptive to business operations.
Learning Curve for New Users: The platform's extensive features and tools can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
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Let's "bridge" the gap between you and understanding what users think of Cleverbridge: Cleverbridge has garnered a mixed bag of reviews over the past year. Users appreciate its comprehensive suite of features, particularly its subscription management capabilities and global payment processing. The platform's ability to handle recurring billing, manage different currencies, and comply with international tax regulations is a major plus for businesses with a global reach. However, some users find the interface clunky and outdated, leading to a steep learning curve. The reporting tools also leave something to be desired, lacking the depth and customization options that some competitors offer. Cleverbridge attempts to differentiate itself by providing a high level of customer support, but reviews on the quality of support are inconsistent. Some users rave about the responsiveness and helpfulness of the support team, while others report long wait times and unresolved issues. Ultimately, Cleverbridge seems best suited for mid-sized to large businesses with complex eCommerce needs, especially those operating internationally. Its robust feature set can handle the demands of a growing business, but smaller businesses or those with simpler requirements might find the platform overwhelming and expensive. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check the latest reviews and comparisons before making a decision.

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Is MarketTime truly the best time to jump into the world of eCommerce? User reviews from the past year suggest MarketTime is a powerful tool for managing eCommerce businesses, particularly for larger companies. Its strengths lie in its robust back-office management system, sales enablement tools, and configurable B2B eCommerce solutions. Users rave about streamlined order writing and delivery processes, commission tracking, and comprehensive business management from a single platform. One user, for instance, highlighted how MarketTime centralizes orders, product images, stock information, B2B online carts, invoices, and payments, simplifying their workflow. Another praised its back-office capabilities, including commission management, territory setup, customer coding, and brand management, features not readily available in many platforms. However, some users have pointed out a learning curve for new users and occasional technical glitches. Despite minor drawbacks, MarketTime's ability to integrate physical and digital commerce, reach new customers through various marketplaces, and reduce reliance on high-commission platforms makes it a cut above the rest. In conclusion, MarketTime is best suited for larger companies and sales agencies seeking to streamline their operations, enhance sales, and manage their business effectively from a unified platform.

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